Dsl technician vs technical support technician

Differences between dsl technician and technical support technician duties and responsibilities

Dsl technician example responsibilities.

• Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
• Install ethernet cards and provision customer's computer via TCP/IP.
• Alter and install LAN and telephone wiring, jacks and splitters.
• Have performed installation and repair at the customer premise for VOIP, HSIA, and IPTV service.
• Coordinate efforts with wholesale partners to resolve issues regarding DSL connectivity, DNS, and web hosting.
• Contact appropriate agencies for patients who present with potential domestic issues, while upholding company privacy policies and patient confidentiality.
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Technical support technician example responsibilities.

• Manage paperwork associate with HVAC procedures.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
• Assist in database software applications and implementing SQL server solutions.
• Provide routine and advance technical support to customers for a major VOIP telecommunications company.
• Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
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