Emergency medical service manager vs service director

The differences between emergency medical service managers and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an emergency medical service manager and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $81,386 average annual salary of an emergency medical service manager.

The top three skills for an emergency medical service manager include patient care, medical services and performance improvement. The most important skills for a service director are patients, healthcare, and patient care.

Emergency medical service manager vs service director overview

	Emergency Medical Service Manager	Service Director
Yearly salary	$81,386	$114,981
Hourly rate	$39.13	$55.28
Growth rate	28%	28%
Number of jobs	98,768	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does an emergency medical service manager do?

An emergency medical service manager plans, coordinates, and directs the delivery of medical services and is sometimes referred to as a healthcare executive. They must also establish clinical evaluation and patient care protocols and identify gaps to recommend improvements with the current service. They must provide management leadership for disasters, armed forces emergencies, and international Services. They will assist the emergency services director in planning and implementing readiness, response, and recovery activities.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Emergency medical service manager vs service director salary

Emergency medical service managers and service directors have different pay scales, as shown below.

	Emergency Medical Service Manager	Service Director
Average salary	$81,386	$114,981
Salary range	Between $53,000 And $123,000	Between $70,000 And $188,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Mayo Clinic
Best paying industry	-	Technology

Differences between emergency medical service manager and service director education

There are a few differences between an emergency medical service manager and a service director in terms of educational background:

	Emergency Medical Service Manager	Service Director
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Most common major	Nursing	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Emergency medical service manager vs service director demographics

Here are the differences between emergency medical service managers' and service directors' demographics:

	Emergency Medical Service Manager	Service Director
Average age	47	47
Gender ratio	Male, 34.5% Female, 65.5%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 8.0% White, 61.7% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between emergency medical service manager and service director duties and responsibilities

Emergency medical service manager example responsibilities.

Manage the oversight of residents, fellows and students in ally health professions rotating through the facility.
Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
Provide oversight and resolve employee and departmental issues including staffing, resource allocation, and performance standards.
Develop and implement staff share program within perioperative services, coordinate with site managers to maintain adequate staffing for each location.
Maintain quality standards and high levels of customer satisfaction for well-establish manufacturer of windows and doors.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Emergency medical service manager vs service director skills

Common emergency medical service manager skills

Patient Care, 20%
Medical Services, 7%
Performance Improvement, 7%
Critical Care, 6%
Regulatory Agencies, 4%
QA, 4%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Emergency Medical Service Manager
Emergency Medical Service Manager vs Service Director

Updated January 8, 2025

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