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The differences between emergency medical service managers and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an emergency medical service manager and a service manager. Additionally, an emergency medical service manager has an average salary of $81,386, which is higher than the $74,009 average annual salary of a service manager.
The top three skills for an emergency medical service manager include patient care, medical services and performance improvement. The most important skills for a service manager are POS, performance reviews, and cash handling.
| Emergency Medical Service Manager | Service Manager | |
| Yearly salary | $81,386 | $74,009 |
| Hourly rate | $39.13 | $35.58 |
| Growth rate | 28% | 6% |
| Number of jobs | 98,768 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
An emergency medical service manager plans, coordinates, and directs the delivery of medical services and is sometimes referred to as a healthcare executive. They must also establish clinical evaluation and patient care protocols and identify gaps to recommend improvements with the current service. They must provide management leadership for disasters, armed forces emergencies, and international Services. They will assist the emergency services director in planning and implementing readiness, response, and recovery activities.
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
Emergency medical service managers and service managers have different pay scales, as shown below.
| Emergency Medical Service Manager | Service Manager | |
| Average salary | $81,386 | $74,009 |
| Salary range | Between $53,000 And $123,000 | Between $47,000 And $116,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | New York |
| Best paying company | - | Latham & Watkins |
| Best paying industry | - | Technology |
There are a few differences between an emergency medical service manager and a service manager in terms of educational background:
| Emergency Medical Service Manager | Service Manager | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Most common major | Nursing | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between emergency medical service managers' and service managers' demographics:
| Emergency Medical Service Manager | Service Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 34.5% Female, 65.5% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 8.0% White, 61.7% American Indian and Alaska Native, 0.7% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 12% | 10% |