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Engagement manager vs deployment manager

The differences between engagement managers and deployment managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and a deployment manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $111,265 average annual salary of a deployment manager.

The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a deployment manager are post deployment, project management, and status reports.

Engagement manager vs deployment manager overview

Engagement ManagerDeployment Manager
Yearly salary$112,413$111,265
Hourly rate$54.04$53.49
Growth rate16%16%
Number of jobs166,23745,551
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 53%
Average age4747
Years of experience88

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

What does a deployment manager do?

Deployment managers make sure that the updates released to their technical systems are working smoothly as with other IT (information technology) projects. Their primary duties include hands-on supervision during technical release processes to ensure that every possible error already has a backup solution. They also are responsible for scheduling system updates release dates and preparing the necessary reports to present to the higher management. Being a deployment manager usually requires at least a bachelor's degree and about 3 to 5 years of experience.

Engagement manager vs deployment manager salary

Engagement managers and deployment managers have different pay scales, as shown below.

Engagement ManagerDeployment Manager
Average salary$112,413$111,265
Salary rangeBetween $84,000 And $150,000Between $80,000 And $153,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkNew York
Best paying companyL.E.K. ConsultingGoogle
Best paying industryProfessionalProfessional

Differences between engagement manager and deployment manager education

There are a few differences between an engagement manager and a deployment manager in terms of educational background:

Engagement ManagerDeployment Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Engagement manager vs deployment manager demographics

Here are the differences between engagement managers' and deployment managers' demographics:

Engagement ManagerDeployment Manager
Average age4747
Gender ratioMale, 61.3% Female, 38.7%Male, 74.2% Female, 25.8%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between engagement manager and deployment manager duties and responsibilities

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Deployment manager example responsibilities.

  • Manage the UDM program, plan & facilitate individual deployment operations/LOGMOD database
  • Lead procurement, build, and installation of platform to terminate, aggregate, and hand off IP traffic.
  • Spearhead and lead a successful initiative to create the first standard deployment policy document for BP's new global ERP.
  • Manage contractor labor, billing, tracking of site surveys and providing the site matrix for desktop refresh system wide.
  • Lead a team of 9 RF engineers and 8 site acquisition staff as well as 5 construction teams and multiple vendors.
  • Manage overall business objectives along an ITIL performance evaluation scale.
  • Show more

Engagement manager vs deployment manager skills

Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%
Common deployment manager skills
  • Post Deployment, 19%
  • Project Management, 12%
  • Status Reports, 6%
  • DOD, 5%
  • Java, 5%
  • Combat, 4%

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