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Engagement manager vs integration manager

The differences between engagement managers and integration managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and an integration manager. Additionally, an integration manager has an average salary of $118,075, which is higher than the $112,413 average annual salary of an engagement manager.

The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for an integration manager are project management, client facing, and architecture.

Engagement manager vs integration manager overview

Engagement ManagerIntegration Manager
Yearly salary$112,413$118,075
Hourly rate$54.04$56.77
Growth rate16%16%
Number of jobs166,237183,124
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

What does an integration manager do?

An integration manager is responsible for monitoring the operational processes, developing strategic procedures to increase the efficiency and productivity of the workforce, as well as evaluating the optimal performance of network systems to support the daily business functions. Integration managers work closely with a project team to improve project management techniques and produce accurate deliverables. They also analyze budget reports and adjust the technical approach based on clients' specifications and requirements. An integration manager must have excellent technical and communication skills, especially on spotting operational inconsistencies causing the delay in operations.

Engagement manager vs integration manager salary

Engagement managers and integration managers have different pay scales, as shown below.

Engagement ManagerIntegration Manager
Average salary$112,413$118,075
Salary rangeBetween $84,000 And $150,000Between $89,000 And $155,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyL.E.K. ConsultingMeta
Best paying industryProfessionalProfessional

Differences between engagement manager and integration manager education

There are a few differences between an engagement manager and an integration manager in terms of educational background:

Engagement ManagerIntegration Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Engagement manager vs integration manager demographics

Here are the differences between engagement managers' and integration managers' demographics:

Engagement ManagerIntegration Manager
Average age4747
Gender ratioMale, 61.3% Female, 38.7%Male, 67.5% Female, 32.5%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.6% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between engagement manager and integration manager duties and responsibilities

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Integration manager example responsibilities.

  • Lead the business and project team during UAT to assure software quality during test cycles.
  • Perform supplier assessments, vendor selection and manage QA oversight pursuant to a product center methodology.
  • Lead the storage team in analyzing and planning storage capacity and implement changes in an EMC SAN configuration.
  • Manage the integration and daily operations of a multimillion dollar startup division that launch Diebold into the healthcare sector.
  • Lead and train staff on the installation of new equipment and computer software, including CRM and brand-specific POS software.
  • Develop best practices for manufacturers and manage 3rd party QA plant and product inspections, with follow up as needed.
  • Show more

Engagement manager vs integration manager skills

Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%
Common integration manager skills
  • Project Management, 11%
  • Client Facing, 5%
  • Architecture, 5%
  • HR, 5%
  • Java, 4%
  • Customer Service, 3%

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