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Engagement manager vs manager, program management

The differences between engagement managers and managers, program management can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and a manager, program management. Additionally, a manager, program management has an average salary of $112,937, which is higher than the $112,413 average annual salary of an engagement manager.

The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a manager, program management are project management, risk management, and process improvement.

Engagement manager vs manager, program management overview

Engagement ManagerManager, Program Management
Yearly salary$112,413$112,937
Hourly rate$54.04$54.30
Growth rate16%16%
Number of jobs166,237271,873
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

What does a manager, program management do?

A program management manager is an individual who guides project managers and oversees and coordinates an organization's projects, products, and other strategic initiatives. The day-to-day responsibilities of a program manager include planning the overall program, managing the program's budget and the main program documents, and defining the program governance. The requirements to qualify for the program manager position including possessing a good managerial, business, and problem-solving skills and possessing a bachelor's or master's degree in business, management, or a related field.

Engagement manager vs manager, program management salary

Engagement managers and managers, program management have different pay scales, as shown below.

Engagement ManagerManager, Program Management
Average salary$112,413$112,937
Salary rangeBetween $84,000 And $150,000Between $82,000 And $155,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyL.E.K. ConsultingMeta
Best paying industryProfessionalTechnology

Differences between engagement manager and manager, program management education

There are a few differences between an engagement manager and a manager, program management in terms of educational background:

Engagement ManagerManager, Program Management
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Engagement manager vs manager, program management demographics

Here are the differences between engagement managers' and managers, program management' demographics:

Engagement ManagerManager, Program Management
Average age4747
Gender ratioMale, 61.3% Female, 38.7%Male, 58.3% Female, 41.7%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between engagement manager and manager, program management duties and responsibilities

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Manager, program management example responsibilities.

  • Used SQL to manage data in the regional data base.
  • Collaborate consistently with internal and client teams to manage SDLC.
  • Manage integration, configuration, and deployment of package SaaS and custom systems.
  • Champion and lead successful lean six sigma projects that result in $100K+ savings per year.
  • Manage the relationship with the vendor whose development teams are scrum orient and locate in multiple countries.
  • Lead project delivery of joint marketing system for business partners in Europe, Africa, Asia-Pacific and the Americas.
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Engagement manager vs manager, program management skills

Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%
Common manager, program management skills
  • Project Management, 13%
  • Risk Management, 7%
  • Process Improvement, 4%
  • Oversight, 4%
  • Infrastructure, 4%
  • Continuous Improvement, 4%

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