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The differences between engagement managers and managers, program management can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and a manager, program management. Additionally, a manager, program management has an average salary of $112,937, which is higher than the $112,413 average annual salary of an engagement manager.
The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a manager, program management are project management, risk management, and process improvement.
| Engagement Manager | Manager, Program Management | |
| Yearly salary | $112,413 | $112,937 |
| Hourly rate | $54.04 | $54.30 |
| Growth rate | 16% | 16% |
| Number of jobs | 166,237 | 271,873 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
A program management manager is an individual who guides project managers and oversees and coordinates an organization's projects, products, and other strategic initiatives. The day-to-day responsibilities of a program manager include planning the overall program, managing the program's budget and the main program documents, and defining the program governance. The requirements to qualify for the program manager position including possessing a good managerial, business, and problem-solving skills and possessing a bachelor's or master's degree in business, management, or a related field.
Engagement managers and managers, program management have different pay scales, as shown below.
| Engagement Manager | Manager, Program Management | |
| Average salary | $112,413 | $112,937 |
| Salary range | Between $84,000 And $150,000 | Between $82,000 And $155,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | L.E.K. Consulting | Meta |
| Best paying industry | Professional | Technology |
There are a few differences between an engagement manager and a manager, program management in terms of educational background:
| Engagement Manager | Manager, Program Management | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between engagement managers' and managers, program management' demographics:
| Engagement Manager | Manager, Program Management | |
| Average age | 47 | 47 |
| Gender ratio | Male, 61.3% Female, 38.7% | Male, 58.3% Female, 41.7% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |