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Engagement manager vs program manager

The differences between engagement managers and program managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $96,084 average annual salary of a program manager.

The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a program manager are project management, program management, and oversight.

Engagement manager vs program manager overview

Engagement ManagerProgram Manager
Yearly salary$112,413$96,084
Hourly rate$54.04$46.19
Growth rate16%12%
Number of jobs166,237197,556
Job satisfaction-5
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Average age4747
Years of experience8-

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

What does a program manager do?

A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.

Engagement manager vs program manager salary

Engagement managers and program managers have different pay scales, as shown below.

Engagement ManagerProgram Manager
Average salary$112,413$96,084
Salary rangeBetween $84,000 And $150,000Between $65,000 And $141,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyL.E.K. ConsultingMeta
Best paying industryProfessionalTechnology

Differences between engagement manager and program manager education

There are a few differences between an engagement manager and a program manager in terms of educational background:

Engagement ManagerProgram Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Engagement manager vs program manager demographics

Here are the differences between engagement managers' and program managers' demographics:

Engagement ManagerProgram Manager
Average age4747
Gender ratioMale, 61.3% Female, 38.7%Male, 52.9% Female, 47.1%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%Black or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7%
LGBT Percentage11%10%

Differences between engagement manager and program manager duties and responsibilities

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Program manager example responsibilities.

  • Lead managed services provider engagement of onshore and offshore interactive development and QA for pharmaceutical marketing department.
  • Lead multiple team workshops and initiate RFP proposals.
  • Manage the work process across projects as per PMI standards.
  • Develop, manage, and oversee EMBA study abroad in-residencies to Asia.
  • Manage content updates for all salesforce marketing materials, print and digital.
  • Manage the service level expectations with client agencies by monitoring and assessment establish KPIs, agreements and contracts.
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Engagement manager vs program manager skills

Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%
Common program manager skills
  • Project Management, 11%
  • Program Management, 11%
  • Oversight, 6%
  • Customer Service, 4%
  • Infrastructure, 3%
  • Excellent Organizational, 3%

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