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The differences between engagement managers and program managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $96,084 average annual salary of a program manager.
The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a program manager are project management, program management, and oversight.
| Engagement Manager | Program Manager | |
| Yearly salary | $112,413 | $96,084 |
| Hourly rate | $54.04 | $46.19 |
| Growth rate | 16% | 12% |
| Number of jobs | 166,237 | 197,556 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 8 | - |
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.
Engagement managers and program managers have different pay scales, as shown below.
| Engagement Manager | Program Manager | |
| Average salary | $112,413 | $96,084 |
| Salary range | Between $84,000 And $150,000 | Between $65,000 And $141,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | L.E.K. Consulting | Meta |
| Best paying industry | Professional | Technology |
There are a few differences between an engagement manager and a program manager in terms of educational background:
| Engagement Manager | Program Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | University of Pennsylvania |
Here are the differences between engagement managers' and program managers' demographics:
| Engagement Manager | Program Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 61.3% Female, 38.7% | Male, 52.9% Female, 47.1% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% | Black or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 10% |