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Engagement manager vs program/project manager

The differences between engagement managers and program/project managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $101,850 average annual salary of a program/project manager.

The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a program/project manager are project management, program management, and PMP.

Engagement manager vs program/project manager overview

Engagement ManagerProgram/Project Manager
Yearly salary$112,413$101,850
Hourly rate$54.04$48.97
Growth rate16%16%
Number of jobs166,237243,017
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Average age4747
Years of experience8-

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

What does a program/project manager do?

The program manager and project manager are two important positions within a company that are thought to be similar. However, program managers direct diverse projects and programs while project managers head the team who is responsible for ensuring a project is completed on time and within budget. Program managers are responsible for the conveyance of the company goals and generally act as a customer interface that helps clients get their desired update and change of a project. Project managers, on the other hand, focus on the project's schedule, scope, and resources needed to complete it on time.

Engagement manager vs program/project manager salary

Engagement managers and program/project managers have different pay scales, as shown below.

Engagement ManagerProgram/Project Manager
Average salary$112,413$101,850
Salary rangeBetween $84,000 And $150,000Between $74,000 And $138,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyL.E.K. ConsultingMeta
Best paying industryProfessionalProfessional

Differences between engagement manager and program/project manager education

There are a few differences between an engagement manager and a program/project manager in terms of educational background:

Engagement ManagerProgram/Project Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Engagement manager vs program/project manager demographics

Here are the differences between engagement managers' and program/project managers' demographics:

Engagement ManagerProgram/Project Manager
Average age4747
Gender ratioMale, 61.3% Female, 38.7%Male, 62.0% Female, 38.0%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.6% Asian, 8.9% White, 65.6% American Indian and Alaska Native, 0.7%
LGBT Percentage11%10%

Differences between engagement manager and program/project manager duties and responsibilities

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Program/project manager example responsibilities.

  • Plan and manage infrastructure installations and enterprise hardware and software upgrades of classify systems while balancing resources to manage troubleshooting/maintenance actions.
  • Facilitate daily scrum meetings and collaborate with product owners to prioritize and manage backlog.
  • Utilize SharePoint, the company's document repository engine to manage access and documentation reviews.
  • Manage, monitors and measures project portfolio status, recommending corrective action as necessary and communicate portfolio status to their management.
  • Promote to positions base on demonstrate skills in business analysis, project management, portfolio management and customer relationship management.
  • Provide program and project management support for applications and infrastructure systems monitoring as well as enhancements and maintenance of existing systems.
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Engagement manager vs program/project manager skills

Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%
Common program/project manager skills
  • Project Management, 18%
  • Program Management, 7%
  • PMP, 6%
  • Status Reports, 5%
  • Infrastructure, 4%
  • Portfolio, 4%

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