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The differences between engagement managers and systems managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and a systems manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $107,156 average annual salary of a systems manager.
The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a systems manager are customer service, project management, and patients.
| Engagement Manager | Systems Manager | |
| Yearly salary | $112,413 | $107,156 |
| Hourly rate | $54.04 | $51.52 |
| Growth rate | 16% | 16% |
| Number of jobs | 166,237 | 145,551 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.
Engagement managers and systems managers have different pay scales, as shown below.
| Engagement Manager | Systems Manager | |
| Average salary | $112,413 | $107,156 |
| Salary range | Between $84,000 And $150,000 | Between $75,000 And $152,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | L.E.K. Consulting | Meta |
| Best paying industry | Professional | Technology |
There are a few differences between an engagement manager and a systems manager in terms of educational background:
| Engagement Manager | Systems Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between engagement managers' and systems managers' demographics:
| Engagement Manager | Systems Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 61.3% Female, 38.7% | Male, 76.8% Female, 23.2% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |