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Engagement manager vs systems manager

The differences between engagement managers and systems managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and a systems manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $107,156 average annual salary of a systems manager.

The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a systems manager are customer service, project management, and patients.

Engagement manager vs systems manager overview

Engagement ManagerSystems Manager
Yearly salary$112,413$107,156
Hourly rate$54.04$51.52
Growth rate16%16%
Number of jobs166,237145,551
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Average age4747
Years of experience88

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

What does a systems manager do?

A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.

Engagement manager vs systems manager salary

Engagement managers and systems managers have different pay scales, as shown below.

Engagement ManagerSystems Manager
Average salary$112,413$107,156
Salary rangeBetween $84,000 And $150,000Between $75,000 And $152,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyL.E.K. ConsultingMeta
Best paying industryProfessionalTechnology

Differences between engagement manager and systems manager education

There are a few differences between an engagement manager and a systems manager in terms of educational background:

Engagement ManagerSystems Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Engagement manager vs systems manager demographics

Here are the differences between engagement managers' and systems managers' demographics:

Engagement ManagerSystems Manager
Average age4747
Gender ratioMale, 61.3% Female, 38.7%Male, 76.8% Female, 23.2%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between engagement manager and systems manager duties and responsibilities

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Systems manager example responsibilities.

  • Manage development teams which programme Java software applications to scan bar-code shipping labels and automate receipt and inventory processes.
  • Manage AutoCAD upgrades and tools.
  • Manage all aspects of PC and Macintosh technical support.
  • Install and manage small office computer network system running AutoCAD.
  • Define and manage execution of testing require for resolving FDA findings.
  • Lead cross-organization team to align company structure to employee base in PeopleSoft.
  • Show more

Engagement manager vs systems manager skills

Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%
Common systems manager skills
  • Customer Service, 12%
  • Project Management, 10%
  • Patients, 6%
  • Management System, 4%
  • Data Entry, 4%
  • Client Facing, 4%

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