Enrollment clerk vs enrollment representative

The differences between enrollment clerks and enrollment representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an enrollment clerk, becoming an enrollment representative takes usually requires 6-12 months. Additionally, an enrollment clerk has an average salary of $32,599, which is higher than the $31,463 average annual salary of an enrollment representative.

The top three skills for an enrollment clerk include data entry, enrollment applications and customer service. The most important skills for an enrollment representative are home health, customer service, and data entry.

Enrollment clerk vs enrollment representative overview

	Enrollment Clerk	Enrollment Representative
Yearly salary	$32,599	$31,463
Hourly rate	$15.67	$15.13
Growth rate	-5%	-4%
Number of jobs	67,714	185,567
Job satisfaction	-	-
Most common degree	Associate Degree, 30%	Bachelor's Degree, 52%
Average age	47	40
Years of experience	2	12

Enrollment clerk vs enrollment representative salary

Enrollment clerks and enrollment representatives have different pay scales, as shown below.

	Enrollment Clerk	Enrollment Representative
Average salary	$32,599	$31,463
Salary range	Between $27,000 And $38,000	Between $25,000 And $38,000
Highest paying City	-	Temecula, CA
Highest paying state	-	California
Best paying company	-	Curry College
Best paying industry	-	Non Profits

Differences between enrollment clerk and enrollment representative education

There are a few differences between an enrollment clerk and an enrollment representative in terms of educational background:

	Enrollment Clerk	Enrollment Representative
Most common degree	Associate Degree, 30%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	Stanford University	-

Enrollment clerk vs enrollment representative demographics

Here are the differences between enrollment clerks' and enrollment representatives' demographics:

	Enrollment Clerk	Enrollment Representative
Average age	47	40
Gender ratio	Male, 13.5% Female, 86.5%	Male, 29.1% Female, 70.9%
Race ratio	Black or African American, 9.0% Unknown, 5.0% Hispanic or Latino, 22.2% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 1.2%	Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between enrollment clerk and enrollment representative duties and responsibilities

Enrollment clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain and protect all members' information in accordance with HIPAA rules and regulations.
Verify financial and citizenship information/documentation.
Operate typewriters, multi-line phone systems and Dictaphone equipment.
Verify financial and citizenship information/documentation.

Enrollment representative example responsibilities.

Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Audit all tickets for proper labs, correct ICD-9 coding and CPT coding.
Learned ICD-9 codes and medical billing to insure prompt and accurate processing of claims.
Resolve claims by verifying CPT and ICD-9 coding and the expected reimbursement per contractual agreements with varying insurance providers.
Proofread any errors than may occur, fax, file, track all PCP forms
Adhere to all key audit controls and comply with all establish standards associate with HIPAA, SOX and SAS70.

Enrollment clerk vs enrollment representative skills

Common enrollment clerk skills

Data Entry, 29%
Enrollment Applications, 11%
Customer Service, 9%
Medicare, 8%
Enrollment Issues, 7%
Database Systems, 7%

Common enrollment representative skills

Home Health, 22%
Customer Service, 18%
Data Entry, 10%
Patients, 6%
CMS, 4%
Enrollment Process, 4%

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Enrollment Clerk
Enrollment Clerk vs Enrollment Representative

Updated January 8, 2025

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