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The differences between executive receptionists and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an executive receptionist and a receptionist/billing clerk. Additionally, an executive receptionist has an average salary of $41,640, which is higher than the $31,932 average annual salary of a receptionist/billing clerk.
The top three skills for an executive receptionist include front desk, scheduling conference rooms and reservations. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.
An executive receptionist works with chief officers of organizations, handles administrative tasks, schedules meetings, arranges travel, and handles secretarial tasks. For board meetings, they ensure that conference rooms are clean, prepare refreshments, and refill supplies. They also manage an executive director's schedule, transcribe meeting minutes for board meetings, and ensure materials are ready for presentations.
A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.
Executive receptionists and receptionist/billing clerks have different pay scales, as shown below.
| Executive Receptionist | Receptionist/Billing Clerk | |
| Average salary | $41,640 | $31,932 |
| Salary range | Between $32,000 And $54,000 | Between $26,000 And $39,000 |
| Highest paying City | - | Santa Maria, CA |
| Highest paying state | - | Alaska |
| Best paying company | - | Leggett & Platt |
| Best paying industry | - | Technology |
There are a few differences between an executive receptionist and a receptionist/billing clerk in terms of educational background:
| Executive Receptionist | Receptionist/Billing Clerk | |
| Most common degree | Bachelor's Degree, 43% | High School Diploma, 31% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between executive receptionists' and receptionist/billing clerks' demographics:
| Executive Receptionist | Receptionist/Billing Clerk | |
| Average age | 42 | 42 |
| Gender ratio | Male, 8.4% Female, 91.6% | Male, 7.2% Female, 92.8% |
| Race ratio | Black or African American, 11.8% Unknown, 4.3% Hispanic or Latino, 23.0% Asian, 6.1% White, 53.9% American Indian and Alaska Native, 0.9% | Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |