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The differences between executive secretaries and service secretaries can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an executive secretary, becoming a service secretary takes usually requires 1-2 years. Additionally, an executive secretary has an average salary of $46,594, which is higher than the $30,948 average annual salary of a service secretary.
The top three skills for an executive secretary include office procedures, payroll and word processing. The most important skills for a service secretary are patients, customer service, and data entry.
| Executive Secretary | Service Secretary | |
| Yearly salary | $46,594 | $30,948 |
| Hourly rate | $22.40 | $14.88 |
| Growth rate | -8% | -8% |
| Number of jobs | 103,802 | 25,307 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 30% |
| Average age | 49 | 50 |
| Years of experience | 4 | 2 |
The primary role of executive secretaries is to provide clerical support to an executive or a high-level administrator. They are the ones who conduct the different administrative support tasks for executives which include managing the calendar of executives, answering phone calls, conducting research and sorting important files, preparing and proofreading monthly reports and industry documents that are relevant to the role of executives, and performing some bookkeeping activities such as invoice creation and office inventory tracking.
A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.
Executive secretaries and service secretaries have different pay scales, as shown below.
| Executive Secretary | Service Secretary | |
| Average salary | $46,594 | $30,948 |
| Salary range | Between $31,000 And $69,000 | Between $22,000 And $42,000 |
| Highest paying City | New York, NY | East Hartford, CT |
| Highest paying state | New York | Connecticut |
| Best paying company | InfosysPublicService | EastHartford Schools |
| Best paying industry | Government | Manufacturing |
There are a few differences between an executive secretary and a service secretary in terms of educational background:
| Executive Secretary | Service Secretary | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 30% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | University of Pennsylvania |
Here are the differences between executive secretaries' and service secretaries' demographics:
| Executive Secretary | Service Secretary | |
| Average age | 49 | 50 |
| Gender ratio | Male, 7.7% Female, 92.3% | Male, 7.0% Female, 93.0% |
| Race ratio | Black or African American, 7.6% Unknown, 4.8% Hispanic or Latino, 11.2% Asian, 5.0% White, 71.0% American Indian and Alaska Native, 0.4% | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 6% |