Field office manager vs claims manager

The differences between field office managers and claims managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field office manager and a claims manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $66,804 average annual salary of a field office manager.

The top three skills for a field office manager include purchase orders, administrative functions and timekeeping. The most important skills for a claims manager are customer service, oversight, and litigation.

Field office manager vs claims manager overview

	Field Office Manager	Claims Manager
Yearly salary	$66,804	$73,369
Hourly rate	$32.12	$35.27
Growth rate	-	-6%
Number of jobs	85,724	30,302
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 66%
Average age	47	47
Years of experience	6	6

What does a field office manager do?

A field office manager's role in the company is so diverse yet so important. They work hand-in-hand with both field and office staff to execute the procedures necessary for the improvement of the company. Maintenance of the property and smooth flow of the office are also responsibilities. They supervise staff and delegate tasks, from secretarial to clerical to administrative. Managers order up-to-date reporting of records and files to ensure compliance. They also evaluate the staff's performance and schedule meetings where efficiency and improvements are the main agenda.

What does a claims manager do?

A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.

Field office manager vs claims manager salary

Field office managers and claims managers have different pay scales, as shown below.

	Field Office Manager	Claims Manager
Average salary	$66,804	$73,369
Salary range	Between $40,000 And $110,000	Between $45,000 And $117,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Zurich
Best paying industry	-	Insurance

Differences between field office manager and claims manager education

There are a few differences between a field office manager and a claims manager in terms of educational background:

	Field Office Manager	Claims Manager
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Field office manager vs claims manager demographics

Here are the differences between field office managers' and claims managers' demographics:

	Field Office Manager	Claims Manager
Average age	47	47
Gender ratio	Male, 32.1% Female, 67.9%	Male, 47.9% Female, 52.1%
Race ratio	Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.5% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between field office manager and claims manager duties and responsibilities

Field office manager example responsibilities.

Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
Code and process A/P & A/R, monitor revenue, develop a highlyefficient revenue and expense tracking system.
Perform monthly AIA billing for subcontractors per contractual agreement.
Create contracts, RFI'S, new hire packages, conduct new hire safety orientations.
Monitor and track submittals, change orders, RFI's, correspondences and billings in Primavera.
Handle monthly and weekly billings for subcontractors, AIA documents, retainage, vendors and field accounts.

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Claims manager example responsibilities.

Manage multiple outsource PPO networks that enable company to increase top line revenue.
Achieve improved structure and efficiency with initiation of pip specific unit.
Manage day-to-day operations of claims department and provide general oversight and direction of all claims activity.
Oversee implementation and management of litigation and expense protocols including AFA agreements and BLO oversight.
Respond to all DOI questions and concerns.
Work with TPA, service providers and personnel on the design, implementation, and management of wellness programs.

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Field office manager vs claims manager skills

Common field office manager skills

Purchase Orders, 13%
Administrative Functions, 12%
Timekeeping, 10%
Cost Reports, 9%
Office Operations, 5%
Meeting Minutes, 5%

Common claims manager skills

Customer Service, 15%
Oversight, 11%
Litigation, 8%
Direct Reports, 4%
Claims Handling, 4%
Insurance Claims, 3%

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Updated January 8, 2025

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