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The differences between field office managers and guest services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field office manager and a guest services manager. Additionally, a field office manager has an average salary of $66,804, which is higher than the $46,930 average annual salary of a guest services manager.
The top three skills for a field office manager include purchase orders, administrative functions and timekeeping. The most important skills for a guest services manager are reservations, excellent guest, and front desk operations.
| Field Office Manager | Guest Services Manager | |
| Yearly salary | $66,804 | $46,930 |
| Hourly rate | $32.12 | $22.56 |
| Growth rate | - | 6% |
| Number of jobs | 85,724 | 105,188 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 58% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A field office manager's role in the company is so diverse yet so important. They work hand-in-hand with both field and office staff to execute the procedures necessary for the improvement of the company. Maintenance of the property and smooth flow of the office are also responsibilities. They supervise staff and delegate tasks, from secretarial to clerical to administrative. Managers order up-to-date reporting of records and files to ensure compliance. They also evaluate the staff's performance and schedule meetings where efficiency and improvements are the main agenda.
A guest services manager is responsible for managing guest needs and front desk operations, ensuring the highest customer satisfaction. Guest services managers monitor staff performance, develop strategies and services to maximize productivity, and drive more revenues and profitability. They also resolve guests' complaints, providing service replacements or payment refunds as needed. They ensure the safety and security of all the facilities and amenities, including inventories and stock supplies' adequacy. A guest services manager must have excellent communication and leadership skills to handle operations efficiently.
Field office managers and guest services managers have different pay scales, as shown below.
| Field Office Manager | Guest Services Manager | |
| Average salary | $66,804 | $46,930 |
| Salary range | Between $40,000 And $110,000 | Between $34,000 And $63,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | InterContinental Hotels Group Resources, Inc. |
| Best paying industry | - | Hospitality |
There are a few differences between a field office manager and a guest services manager in terms of educational background:
| Field Office Manager | Guest Services Manager | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Cornell University |
Here are the differences between field office managers' and guest services managers' demographics:
| Field Office Manager | Guest Services Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 32.1% Female, 67.9% | Male, 44.0% Female, 56.0% |
| Race ratio | Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.5% American Indian and Alaska Native, 0.6% | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |