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Field service supervisor vs team leader/supervisor

The differences between field service supervisors and team leader/supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field service supervisor and a team leader/supervisor. Additionally, a field service supervisor has an average salary of $53,079, which is higher than the $50,841 average annual salary of a team leader/supervisor.

The top three skills for a field service supervisor include customer service, customer satisfaction and safety procedures. The most important skills for a team leader/supervisor are safety procedures, quality standards, and sales floor.

Field service supervisor vs team leader/supervisor overview

Field Service SupervisorTeam Leader/Supervisor
Yearly salary$53,079$50,841
Hourly rate$25.52$24.44
Growth rate6%8%
Number of jobs74,10696,069
Job satisfaction-5
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 40%
Average age4747
Years of experience66

What does a field service supervisor do?

A field service supervisor is an individual who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service. The supervisor must manage all the queries of customers while coordinating with the relevant departments to resolve issues related to field services. This supervisor must also prepare annual budgets as well as manage expenses within the allotted budget.

What does a team leader/supervisor do?

A team leader or supervisor is an individual who leads and supervises a workgroup's functionality through instructions and guidance in an organization. Team leaders provide support to staff members by way of coaching and skills development. They are responsible for preventing and resolving conflicts among staff members by setting ground rules and assigning tasks properly. They also organize team meetings and report the progress of a project to the management. Since they lead a workforce, team leaders must possess excellent verbal communication skills and have a great work ethic.

Field service supervisor vs team leader/supervisor salary

Field service supervisors and team leader/supervisors have different pay scales, as shown below.

Field Service SupervisorTeam Leader/Supervisor
Average salary$53,079$50,841
Salary rangeBetween $34,000 And $82,000Between $32,000 And $79,000
Highest paying CitySan Francisco, CANew Bedford, MA
Highest paying stateWashingtonRhode Island
Best paying companyWEC Energy GroupNexteer Automotive
Best paying industryEnergy-

Differences between field service supervisor and team leader/supervisor education

There are a few differences between a field service supervisor and a team leader/supervisor in terms of educational background:

Field Service SupervisorTeam Leader/Supervisor
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Field service supervisor vs team leader/supervisor demographics

Here are the differences between field service supervisors' and team leader/supervisors' demographics:

Field Service SupervisorTeam Leader/Supervisor
Average age4747
Gender ratioMale, 88.3% Female, 11.7%Male, 55.8% Female, 44.2%
Race ratioBlack or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between field service supervisor and team leader/supervisor duties and responsibilities

Field service supervisor example responsibilities.

  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Comply at all times with FAA, TSA, and U.S. Customs guidelines and regulations.
  • Satellite head end and RF distribution system design.
  • Perform break/fix repair on printers, servers and workstations.
  • Complete reports to the FAA anytime there are an incident involving an aircraft.
  • Coordinate route for field service technician on daily repairs of HVAC equipment as well as routine maintenance schedules.
  • Show more

Team leader/supervisor example responsibilities.

  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Provide outstanding customer service support investigating, correcting, and answering employee payroll questions and discrepancies.
  • Produce clean, custom build windows to meet customer satisfaction and company standards requirements.
  • Develop and implement new workforce training programs; create PowerPoint slides and lesson plans.
  • Provide training presentation from an instructor-le, PowerPoint, to hands on lab environment for newly hire programmers.
  • Assist in controlling payroll, ensuring accurate timekeeping and minimizing all controllable costs.
  • Show more

Field service supervisor vs team leader/supervisor skills

Common field service supervisor skills
  • Customer Service, 18%
  • Customer Satisfaction, 7%
  • Safety Procedures, 6%
  • OSHA, 4%
  • HVAC, 3%
  • Government Regulations, 3%
Common team leader/supervisor skills
  • Safety Procedures, 19%
  • Quality Standards, 11%
  • Sales Floor, 7%
  • Payroll, 5%
  • Process Improvement, 5%
  • Continuous Improvement, 4%

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