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Freelance computer technician vs software support technician

The differences between freelance computer technicians and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a freelance computer technician and a software support technician. Additionally, a software support technician has an average salary of $79,670, which is higher than the $32,797 average annual salary of a freelance computer technician.

The top three skills for a freelance computer technician include troubleshoot, laptop computers and printers. The most important skills for a software support technician are customer service, troubleshoot, and java.

Freelance computer technician vs software support technician overview

Freelance Computer TechnicianSoftware Support Technician
Yearly salary$32,797$79,670
Hourly rate$15.77$38.30
Growth rate10%10%
Number of jobs74,145117,059
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Average age4242
Years of experience22

Freelance computer technician vs software support technician salary

Freelance computer technicians and software support technicians have different pay scales, as shown below.

Freelance Computer TechnicianSoftware Support Technician
Average salary$32,797$79,670
Salary rangeBetween $26,000 And $40,000Between $55,000 And $113,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-RSM US
Best paying industry-Finance

Differences between freelance computer technician and software support technician education

There are a few differences between a freelance computer technician and a software support technician in terms of educational background:

Freelance Computer TechnicianSoftware Support Technician
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Freelance computer technician vs software support technician demographics

Here are the differences between freelance computer technicians' and software support technicians' demographics:

Freelance Computer TechnicianSoftware Support Technician
Average age4242
Gender ratioMale, 88.4% Female, 11.6%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between freelance computer technician and software support technician duties and responsibilities

Freelance computer technician example responsibilities.

  • Manage the implementation of OS and security patches and software.
  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Install, test, repair, and troubleshoot personal computers, laptops, networks, printers, and other peripheral devices.
  • Integrate all audio & visual equipment, CCTV, DVR, [] phone.
  • Work on virtualization environments including VMware ESXI and Linux KVM
  • Provide knowledge and technical support on software and POS equipment
  • Show more

Software support technician example responsibilities.

  • Manage desktop services team members to provide SLA agreements within network support services department.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
  • Develop web base MySQL database using HTML, PHP and Java for affiliate program.
  • Implement event handling using Java, Ajax and ExtJS.
  • Support medium networks of multiple OS computers with design, configuration and maintenance services.
  • Show more

Freelance computer technician vs software support technician skills

Common freelance computer technician skills
  • Troubleshoot, 10%
  • Laptop Computers, 7%
  • Printers, 6%
  • Virus Removal, 5%
  • Desktop Computers, 5%
  • Windows OS, 4%
Common software support technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Java, 7%
  • Database, 6%
  • Phone Calls, 5%
  • Software Support, 3%

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