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Front desk associate jobs in Roanoke, VA

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Front Desk Associate
Front Desk Agent
Front Desk Coordinator
Front Desk Clerk
Front Desk Receptionist
Night Auditor/Front Desk
Front Desk Representative
Front Desk Concierge
  • Front Desk Associate

    Gold's Gym Richmond-Westend, Arb, Midlo, Gayton

    Front desk associate job in Roanoke, VA

    The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Current CPR Certification is required. Apply Today! What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Front Desk Overnight

    Grand Fitness

    Front desk associate job in Roanoke, VA

    Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Overnight Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $13.50 Per Hour
    $13.5 hourly 8d ago
  • Front Desk Associate

    V & P 3.9company rating

    Front desk associate job in Salem, VA

    The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time
    $22k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk Representative

    Freedom First Credit Union 3.8company rating

    Front desk associate job in Roanoke, VA

    Role: Greet people entering the building, answer any questions, provide directions and alert staff. Serve as the first impression of the Credit Union. Manage the building log of who is entering and exiting the building. Accept deliveries and mail. Periodically review video and inspect the building and parking lots for issues. Be the initial building point of contact for emergency personnel (fire/police). Essential Functions & Responsibilities: E 50% Greet all visitors to the building. Ensure visitors are logged into the visitor system and ensure a smooth handoff to the employee they are visiting. Ensure that visitors are logged out upon leaving. E 20% Accepting deliveries and mail. Ensuring all mail/packages are properly secured for the recipient to pick up. E 15% Assist with administrative tasks relating to departmental business requests on an as needed basis. E 10% Monitor building video surveillance for security issues. Serve as the initial building point of contact for emergency personnel. N 5% Other duties as assigned. Performance Measurements: Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements. Knowledge and Skills: Experience One year to three years of similar or related experience. Education High school diploma or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills Must be extremely organized, detail-oriented, and self-motivated. Thorough knowledge of business English and math. Knowledge of standard office operating practices and procedures. Skill and ability to use and operate a keyboard computer, calculator, fax machine, scanner, copier and telephone. Basic skill level for Microsoft Office Suite (including Excel, PowerPoint and Word applications). Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand, walk; reach with hands and arms; and stoop or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment Work is performed both indoors and outdoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk Clerk

    Jp Hospitality Master

    Front desk associate job in Roanoke, VA

    Job Details Roanoke, VADescription A Hotel Front Desk Clerk, also known as a Hotel Receptionist, is responsible for greeting guests, managing reservations, checking guests in and out, and providing excellent customer service. They handle inquiries, process payments, and ensure a smooth and pleasant guest experience. Here's a more detailed breakdown of the job: Key Responsibilities: Guest Relations: Greet guests warmly and professionally upon arrival. Check guests in and out, verifying reservations and providing room keys. Assist guests with inquiries, requests, and complaints in a timely and efficient manner. Provide information about hotel services, amenities, and local attractions. Handle guest complaints and resolve issues professionally. Reservation Management: Manage online, phone, and in-person room reservations. Process and confirm reservations, cancellations, and modifications. Maintain accurate records of room availability and guest information. Financial Transactions: Process payments for accommodations and other services. Handle cash and credit card transactions accurately. Maintain accurate records of guest accounts and transactions. Communication and Coordination: Answer phone calls and emails professionally and efficiently. Communicate with other hotel departments (e.g., housekeeping, maintenance) to ensure guest needs are met. Maintain a clean and organized front desk area.
    $21k-26k yearly est. 60d+ ago
  • Night Auditor - Front Desk

    Daly Seven 4.1company rating

    Front desk associate job in Roanoke, VA

    Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time. Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box. Sign your initials on the money shift verification form. Count your bank. Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager. Check the computer and make sure your shift has been keyed in and your initials are posted. Regular duties as Night Auditor Check the day's work and correct any errors. Do all check systems Clean the lobby Set up continental breakfast Take reservations and enter into computer Do the audit; following the audit guidelines Responsibility of All Shifts To keep Lobby clean and neat at all times. Follow all rules given to you on the date hired. To complete correctly all daily forms and reports. To know the layout of interior and exterior of property. To know the location of the main gas cut off, water, electrical, and breakers. To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem. To know how to shut the computer down in case of emergency or fire. Have an emergency kit with a flashlight (Know where it is at all times). Know the location of the first aid supplies Know the manager's phone number After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency. Know how to set up the American Disabilities Act (ADA) box. Refer all customers to another Daly Seven property when full at your location. Any additional responsibilities assigned by Supervisor.
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Hospitality Management Corporation 4.0company rating

    Front desk associate job in Low Moor, VA

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge/Penny's Diner in Low Moor, VA. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $26k-32k yearly est. Auto-Apply 12d ago
  • Front Desk Concierge Part-Time-4PM-7PM M-F and Rotating Weekends

    The Park at Oak Grove

    Front desk associate job in Roanoke, VA

    We are seeking a friendly and compassionate Front Desk Concierge to join our assisted living community on a part-time basis. The ideal candidate will serve as the first point of contact for residents, families, and visitors, ensuring a warm and welcoming environment that promotes the quality of life for our seniors. This role is essential in providing excellent customer service and support, contributing to a positive atmosphere within our community. **Key Responsibilities:** - **Front Desk Operations:** - Greet residents, families, and guests with a warm, friendly demeanor. - Answer incoming calls and respond to inquiries, directing them to the appropriate departments or personnel. - Manage the reception area, ensuring it is organized and presents a welcoming atmosphere. - **Communication and Coordination:** - Assist residents with scheduling appointments, transportation needs, and activities. - Facilitate communication between residents, staff, and families. - Distribute mail and packages to residents, ensuring timely delivery. - **Administrative Duties:** - Maintain accurate records, including visitor logs and appointment schedules. - Assist in the coordination of events and activities within the community. - Handle administrative tasks such as filing, data entry, and maintaining office supplies. - **Resident Support:** - Provide assistance to residents with questions or concerns, ensuring they feel heard and valued. - Promote a sense of community by engaging residents and encouraging participation in social activities. - **Safety and Security:** - Monitor entrance and exit activities to ensure the safety and security of residents and property. - Identify and report any concerns related to the health and safety of residents. **Qualifications:** - High school diploma or equivalent; previous experience in a customer service or concierge role, preferably in an assisted living or healthcare setting, is a plus. - Exceptional interpersonal and communication skills, with a genuine passion for working with seniors. - Ability to multitask and manage time efficiently in a fast-paced environment. - Proficient in basic computer skills, including familiarity with Microsoft Office and other office equipment. - Strong problem-solving abilities and a proactive approach to enhancing resident experience. - Must be able to work flexible hours, including evenings, weekends, and holidays as needed. **Physical Requirements:** - Ability to sit, stand, and walk for extended periods of time. - Ability to lift and carry items up to 25 pounds if necessary. **Benefits:** - Competitive pay rate. - Flexible scheduling. - Opportunity to make a meaningful difference in the lives of residents. - Friendly and supportive work environment. The Park Oak Grove is an equal opportunity employer and welcomes applicants from all backgrounds. #JoinUsInMakingADifference
    $20k-27k yearly est. 29d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk associate job in Salem, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $25k-33k yearly est. 10d ago
  • Front Desk Agent

    Scholar Hotels

    Front desk associate job in Radford, VA

    The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary Assist guests with booking and modifying reservations as needed Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly and monitor lobby cleanliness Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
    $25k-30k yearly est. 60d+ ago
  • Front Desk Coordinator - Christiansburg, VA

    The Joint Chiropractic 4.4company rating

    Front desk associate job in Christiansburg, VA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr + BONUS What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Bassett Physical Therapy

    Front desk associate job in Stanleytown, VA

    Bassett Physical Therapy & BPT Kidz is looking for an upbeat and friendly receptionist to join our growing team! This Full Time position is responsible for greeting our patients and families, scheduling, answering the phone, processing payments, and performing other front office operational duties under general supervision. This position is available for our pediatric outpatient clinic in Stanleytown, VA! BPT was founded by therapists to provide comprehensive therapy, with the highest quality of care by a teamwork driven staff, to deliver best in class therapy services to our community. At BPT, we want to be the most respected therapy brand in our community. We will be the top choice for quality, patient centered care by providing a seamless patient experience. We will achieve this with our team of professionals continuously elevating their skills to be better tomorrow than we are today. GENERAL BENEFITS INCLUDE: Monday through Friday Schedule Health, Dental, and Vision Insurance provided by Major Carriers Term Life Insurance (100% company paid) Optional Short-Term and Long-Term Disability Insurance Optional Accident, Cancer, and Hospital Supplemental Insurance 401k Retirement Plan Paid Holidays, Vacation, and Sick Time POSITION REQUIREMENTS: Customer service skills-Ability to interact with our patients and provide exceptional customer service Attention to detail-mathematical and data processing Data processing proficiency-Practice management software, Word/Excel/Google Docs/Google Sheets Communication skills-written, verbal and general interactive Organizational skills-priority setting, file maintenance & report generation QUALIFICATIONS: Prior medical office administrative experience A person who demonstrates the physical and mental capabilities (practical &/or written) to perform the duties required of the position. Possesses and maintains good physical stamina and mental health. Basic computer knowledge or equivalent preparation. ESSENTIAL JOB FUNCTIONS: Promote the BPT mission, vision, and core values Complete tasks in a professional manner and to the benefit of our patients and staff Carry Out Intake Procedures per Business Office Guidelines, such as: distribution of paperwork, data entry, and maintaining Internal Daily Reporting Provide Patient Service Functions, such as: phone calls, scheduling, answering or redirecting general questions from patients Receive and document patient payments Respond to claims processing questions or provide information needed by our billing team for claim processing Document and refer patient billing account problems to the Business Office Manager Always be friendly to and converse with patients, families and visitors Report any safety hazards to the Safety Officer upon encounter Enter requisition for supplies as needed for re-order Ability to work on his/her own with normal supervision Ability to read and understand Policy and Procedure manuals Communicate with other teammates as needed to attain company goals Enhance professional growth and development through participating in educational programs, trainings, and in-service meetings Comply with the Facility's Comprehensive Compliance Plan (CCP) which includes but is not limited to: Business & Clinical Operations, Environmental Health & Safety, HIPAA, Human Resources and Code of Conduct as well as all facility policies and procedures and educational requirements associated the CCP Comply with all local, state and federal regulations training and instruction requirements as well as any other standards that govern healthcare services provision Perform other duties as assigned as permitted by law & training.
    $25k-33k yearly est. 56d ago
  • Front Desk Associate- Christiansburg, VA

    V & P 3.9company rating

    Front desk associate job in Christiansburg, VA

    The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time
    $22k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk

    Grand Fitness

    Front desk associate job in Salem, VA

    Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $12.50 Per Hour
    $12.5 hourly 8d ago
  • Front Desk Coordinator - Christiansburg, VA

    The Joint Chiropractic 4.4company rating

    Front desk associate job in Christiansburg, VA

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr + BONUS What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR kGSI134790
    $16-18 hourly 24d ago
  • Front Desk Receptionist

    Bassett Physical Therapy

    Front desk associate job in Stanleytown, VA

    Job DescriptionSalary: $13-14 per hour Bassett Physical Therapy & BPT Kidz is looking for an upbeat and friendly receptionist to join our growing team! This Full Time position is responsible for greeting our patients and families, scheduling, answering the phone, processing payments, and performing other front office operational duties under general supervision. This position is available for our pediatric outpatient clinic in Stanleytown, VA!BPT was founded by therapists to provide comprehensive therapy, with the highest quality of care by a teamwork driven staff, to deliver best in class therapy services to our community. At BPT, we want to be the most respected therapy brand in our community. We will be the top choice for quality, patient centered care by providing a seamless patient experience. We will achieve this with our team of professionals continuously elevating their skills to be better tomorrow than we are today. GENERAL BENEFITS INCLUDE: Monday through Friday Schedule Health, Dental, and Vision Insurance provided by Major Carriers Term Life Insurance (100% company paid) Optional Short-Term and Long-Term Disability Insurance Optional Accident, Cancer, and Hospital Supplemental Insurance 401k Retirement Plan Paid Holidays, Vacation, and Sick Time POSITION REQUIREMENTS: Customer service skills-Ability to interact with our patients and provide exceptional customer service Attention to detail-mathematical and data processing Data processing proficiency-Practice management software, Word/Excel/Google Docs/Google Sheets Communication skillswritten, verbal and general interactive Organizational skillspriority setting, file maintenance & report generation QUALIFICATIONS: Prior medical office administrative experience A person who demonstrates the physical and mental capabilities (practical &/or written) to perform the duties required of the position. Possesses and maintains good physical stamina and mental health. Basic computer knowledge or equivalent preparation. ESSENTIAL JOB FUNCTIONS: Promote the BPT mission, vision, and core values Complete tasks in a professional manner and to the benefit of our patients and staff Carry Out Intake Procedures per Business Office Guidelines, such as: distribution of paperwork, data entry, and maintaining Internal Daily Reporting Provide Patient Service Functions, such as: phone calls, scheduling, answering or redirecting general questions from patients Receive and document patient payments Respond to claims processing questions or provide information needed by our billing team for claim processing Document and refer patient billing account problems to the Business Office Manager Always be friendly to and converse with patients, families and visitors Report any safety hazards to the Safety Officer upon encounter Enter requisition for supplies as needed for re-order Ability to work on his/her own with normal supervision Ability to read and understand Policy and Procedure manuals Communicate with other teammates as needed to attain company goals Enhance professional growth and development through participating in educational programs, trainings, and in-service meetings Comply with the Facilitys Comprehensive Compliance Plan (CCP) which includes but is not limited to: Business & Clinical Operations, Environmental Health & Safety, HIPAA, Human Resources and Code of Conduct as well as all facility policies and procedures and educational requirements associated the CCP Comply with all local, state and federal regulations training and instruction requirements as well as any other standards that govern healthcare services provision Perform other duties as assigned as permitted by law & training.
    $13-14 hourly 27d ago
  • Night Auditor - Front Desk

    Daly Seven 4.1company rating

    Front desk associate job in Martinsville, VA

    Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time. Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box. Sign your initials on the money shift verification form. Count your bank Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager. Check the computer and make sure your shift has been keyed in and your initials are posted. Regular duties as Night Auditor Check the day's work and correct any errors. Do all check systems Clean the lobby Set up continental breakfast Take reservations and enter into computer Do the audit; following the audit guidelines Responsibility of All Shifts To keep Lobby clean and neat at all times. Follow all rules given to you on the date hired. To complete correctly all daily forms and reports. To know the layout of interior and exterior of property. To know the location of the main gas cut off, water, electrical, and breakers. To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem. To know how to shut the computer down in case of emergency or fire. Have an emergency kit with a flashlight (Know where it is at all times). Know the location of the first aid supplies Know the manager's phone number After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency. Know how to set up the American Disabilities Act (ADA) box. Refer all customers to another Daly Seven property when full at your location. Any additional responsibilities assigned by Supervisor.
    $25k-31k yearly est. 60d+ ago
  • Front Desk Overnight

    Grand Fitness Mgmt, LLC

    Front desk associate job in Madison Heights, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Overnight Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $26k-33k yearly est. 7d ago
  • Front Desk Associate- Christiansburg, VA

    VP Management 3.9company rating

    Front desk associate job in Christiansburg, VA

    Job DescriptionThe first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time
    $22k-30k yearly est. 17d ago
  • Front Desk

    Grand Fitness

    Front desk associate job in Madison Heights, VA

    Planet Fitness is coming to Madison Heights! Come join our team. Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description 12.50 per hour
    $25k-31k yearly est. 60d+ ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Roanoke, VA?

The average front desk associate in Roanoke, VA earns between $18,000 and $31,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Roanoke, VA

$24,000

What are the biggest employers of Front Desk Associates in Roanoke, VA?

The biggest employers of Front Desk Associates in Roanoke, VA are:
  1. Liberties
  2. V & P
  3. Gold's Gym Richmond-Westend, Arb, Midlo, Gayton
  4. Grand Fitness
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