Front desk clerk jobs in Chattanooga, TN

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Job DescriptionDescription: Erlanger Express Care is seeking a friendly, compassionate, and organized Front Desk Office Administrator to join our healthcare team in Chattanooga, TN. The Front Desk Office Administrator will be responsible for providing assistance to our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. This is a PRN position and will be scheduled to work on an as-needed basic. Benefits are not available. Requirements: ESSENTIAL RESPONSIBILITIES: · Greet patients, vendors, and other visitors to our medical center · Answer patient questions and provide assistance when necessary · Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner · Utilize our medical office software to schedule new and follow-up appointments for our patients · Register new patients and update necessary records · Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately · Process patient payments in office · Maintain confidentiality of all patient records · Ensure that the waiting room environment remains quiet, calm, and welcoming · Uphold the positive reputation of our medical center by always treating visitors in a friendly, welcoming, and compassionate manner REQUIREMENTS AND QUALIFICATIONS: · High school diploma or equivalent · Must be flexible with shifts and able to work Monday-Friday 7am-8pm and weekends · 2+ years of experience working as an administrative assistant or in a relevant role · Friendly and compassionate disposition · Excellent organizational and time management skills · Strong interpersonal communication skills · Dedication to maintaining confidentiality of all patient records · Any offer of employment is contingent upon the successful completion of a background check investigation and pre-employment drug test.

Job Description Stay Express Inn Chattanooga in Chattanooga, TN is looking for one front desk agent to join our 15 person strong team. We are located on 6510 Ringgold Rd. Our ideal candidate is attentive, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.

Job DescriptionDescription: Job Title: Front Desk Agent Department: Front Office Reports to: Front Office Manager Status: Non-Exempt / Hourly Responsible for managing the front desk area, including guest check-in/out process, maintaining data on in-house guests, tracking reservations, special requests, and answering guest calls. Duties/Responsibilities: Ensure front desk operations are carried out within the systems and procedures required by brand specific standards. Working knowledge of all hotel systems including PBX phone system, key system, PMS reservation systems, and brand specific training. Knowledge of fire alarm system and evacuation procedures. Mindful of credit responsibility so that suspicious accounts are immediately noted to ensure effective credit control. Must have good knowledge of surrounding area. Manage reservations and check-ins to ensure the highest RevPar Must be responsible for security of guests, fellow employees, and hotel assets. Must perform any other required duties as requested by Supervisor to aid in better operation of the hotel, restaurant, lounge, and service to the guests. Keep confidential the business functions of the company including, but not limited to, top accounts, financial status, customer/guest information, employee issues, etc. Maintains compliance to all front office standard operation procedures: monitors key control, verifies room status information, updates group information, ensures follow-through of all VIP and Tour VIP requests. Works with other staff to ensure awareness and compliance to all safety and security policies and procedures. Ensures employee and guest safety by participating in proper training and maintenance of equipment and work area Balances PMS activity at the end of each shift and daily report as required. Never drops a deposit without a witness. Accurately counts and accounts for cash banks prior to and at the end of each shift. Immediately report any guest issues to the Manager on Duty. Does not participate in personal conversations either in person or on telephone or cell phone. Assist guest with luggage as needed. Well-groomed and in uniform while on property. Does not eat, drink, or smoke in sight of a guest. Required Skills/Abilities: Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Excellent communication skills. Ability to convey information and ideas through writing, telephone and personal meeting situations; engaging the audience and helping them understand and retain the message. Must poses a passion to serve. Skilled at establishing effective relationships with customers and internal partners; requires effective reading, writing and oral comprehension. Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Must have a valid driver's license and dependable transportation available. Must have an outgoing personality, be well organized, and detail oriented. Must be able to work a flexible schedule to include evenings, nights, weekends, and some holidays. Must have a good work ethic, be honest and work well with others. Must have good cash handling skills, able to make change, manage cash drawer. Education and Experience: Prior customer service experience. Supervisory Responsibilities: None. Physical Requirements: Stand/walk on feet for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far. Finger dexterity to type, to write, and work on a computer. Must speak in a clear, understandable voice, hear at a basic level, and understand English. Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds. Requirements:

The Downtown Y is seeking a customer-service oriented individual to join our Front Desk team! Our front desk staff deliver excellent service to all members, guests, and program participants. They respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the welcome area. We are in need of Front Desk Staff who can work Tuesdays, Thursdays, Fridays, 4:30am-9:30am. A Day as a Front Desk Staff: Provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Serve as Manager on Duty on weekends. Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA. Ensure the security of the facility by scanning all members and enforcing policy regarding visitors. Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships. Conduct program registration for members and guests. Accurately conduct financial transactions for membership and program fees; accountable for all cash collected during shift. Build relationships with members; helps members connect with one another and the YMCA. Handle and resolve membership concerns and informs supervisor of unusual situations or unresolved issues. Apply all YMCA policies dealing with member services. Other duties as assigned. Qualifications: High School diploma or equivalent. Excellent interpersonal and problem solving skills. Previous customer service, sales or related experience. Physical Requirements: Ability to stand for extended periods of time and perform other physical aspects of the job including stooping and bending. Ability to communicate both in person and on the phone, including speaking and hearing. Benefits Employee discount Paid training Other

Benefits: Aflac IRA 401(k) matching Dental insurance Health insurance Paid time off Vision insurance We are a private, family owned medical practice specializing in complex endocrine disorders like diabetes and thyroid issues. We are patient focused. We value providing an excellent experience as the first point of contact for the patient. So much of medical compliance can be affected by how well we take care of the patients over the phone and at the front window. A good experience means the patient is more likely to come back. So finding the right person for the job is important. We are looking for ~ someone who values high quality customer service, consistently exhibiting polite, empathetic, and considerate phone call and in-person skills (we're all human, and we all have off moments, but striving to be as caring as possible as often as possible is the goal) ~ someone very willing to learn all of the tasks and responsibilities of the front desk ~ (ideally) someone already adept with the EMR Athena and who has some reception and/or medical coding experience Job Responsibilities (we currently have two positions available, and all of these responsibilites are shared between all individuals working at the front desk. Eventually you will learn how to do all of these tasks for cross-training purposes) ~ Patient check in and check out, taking monies, direct patient facing ~ Working in Athena EMR ~ Answering phones and scheduling patients ~ Insulin pump downloads ~ New patient referrals ~ Working the missing slips buckets ~ Creating basic claims in Athena, adding documentation and correct code (per guide sheet given) ~ Prior authorizations for VA and nutrition appointments ~ Insurance verification, primary and secondary, per diagnosis code ~ Being as caring and kind to the patients as often as possible This is a job where the phone is ringing and the patients are waiting. It can be stressful, but a positive patient-focused attitude will get you through the day with pleasure. Compatible experience is accepted, training will occur, but being a fast learner will help. Reach out with questions. We are looking to hire immediately (before the new year). Compensation: $18.00 - $20.00 per hour University Diabetes & Endocrine Consultants provides excellence in diabetes and endocrine care for people in the southeast Tennessee, north Georgia and east Alabama regions.

Job DescriptionBenefits: Employee discounts Health insurance Opportunity for advancement Training & development Compensation: Hourly base rate plus commission on every check Two paychecks per month OR access your earnings daily with DailyPay Annual performance reviews with potential pay increases Professional Development: No fitness certification required! Access to discounted safety, personal training, group exercise (and more!) certification programs Ongoing 1:1 mentorship and development with club management Additional Benefits: FREE gym membership Retail and concessions employee discount Teladoc (available for part time too!) Day In The Life Shift starts with meeting the manager on duty to review the days assignments Assist guests with new memberships and members with checking in/questions Complete gym tours and daily outreach 30-minute lunch break and/or other breaks are included Opportunity to participate in free workout Requirements: No degree or certification needed. Weve got you covered with our training. Were looking for individuals who can genuinely connect/communicate with and motivate others. Golds Gym Tennessee Overview Since 1965, no gym has been responsible for more life-changing transformations and fitness achievements than Golds Gym. Every kind of person comes to our gyms, and every kind of person can transform their life. Golds Gym Tennessee is a franchise, starting in 2010, that spans from Knoxville to Memphis with 16 locations in total and counting! As Golds Gym employees, we build a team that trusts and depends on each other. We strive for teamwork where employees know their value and have every opportunity for advancement/professional development. Come be a part of this success story! Golds Gym Tennessee Vision and Mission Golds Gym will continue to increase its presence throughout Tennessee as the first choice for fitness by inviting all within our communities to join our facilities. We will help guests and members achieve their personal fitness goals by offering affordable prices and engaging with our superior service and sanitation. Golds Gym Tennessee Values Integrity Passion Great Place to Work Golds Gym Tennessee takes pride in optimizing the company culture. Every employee will gain valuable support and knowledge from seasoned industry professionals. Rewards for outstanding performance can range from gift cards to Golds Gym swag. Work/life balance is more important now than ever before. Take advantage of the paid time off on your birthday or your childs birthday! Reap the benefits from our robust Employee Assistance Program (EAP) that can aid in financial health, mental health, and more! Join in company events like holiday parties, lunches, and group training. Hiring Steps: 24-48 hours from now: Phone Call 48 hours-5 days from now: Interview 24-48 hours following interview: Offer letter and onboarding We believe in hiring transparency. All applicants will receive an automated confirmation upon submission. Messages sent regarding interviews and offers are sent by a real human being.

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Dental insurance Employee discounts Free uniforms Health insurance Paid time off Profit sharing Vision insurance Join Our Team at Greater Chattanooga Orthodontics! At Greater Chattanooga Orthodontics, we are passionate about creating confident smiles and providing outstanding patient care in a welcoming, family-friendly environment. We're looking for a reliable and professional Front Desk Concierge/Scheduling Coordinator to join our team and be the friendly face that greets each patient who walks through our door. Position Overview: The Front Desk Concierge/Scheduling Coordinator plays a key role in the daily operations of our orthodontic practice. This person is responsible for welcoming patients, managing the schedule, handling incoming calls, verifying insurance, and supporting the team with administrative tasks all while creating a positive first and lasting impression. Key Responsibilities: Greet patients and visitors warmly and professionally Answer multi-line phones and respond to patient inquiries Schedule and confirm appointments using Dolphin Management Software Optimize the schedule to ensure smooth patient flow and clinical efficiency Verify orthodontic insurance coverage and assist with billing inquiries Collect and process payments, provide receipts, and explain financial policies Maintain accurate and up-to-date patient records Collaborate with the clinical team to ensure clear communication and smooth transitions Perform other front desk administrative tasks as needed Qualifications: Previous dental or orthodontic front office experience strongly required Fluent bilingual Spanish and English speaker is a plus Excellent communication and interpersonal skills Strong attention to detail and multitasking ability Professional, polished, and friendly demeanor Knowledge of orthodontic/dental terminology and insurance is helpful High school diploma or equivalent required Why Work With Us? Supportive, team-oriented work environment Opportunity to grow within an established and respected orthodontic practice Competitive pay and benefits Make a real impact on patients' lives and self-confidence Ready to Join Our Smile-Making Team? Submit your resume and a brief cover letter highlighting your experience and why you'd be a great fit at Greater Chattanooga Orthodontics. We look forward to meeting you!

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job ID -14795 Location : 1401-K WILLIAMS STREET, Chattanooga, TN 37408 United States Duration : Only 3 months contract , may turn full time perm. CW_On-Site Services Specialist. IMS Ops /(Mail Room cl) Special Project Qualifications: Ability to sort and deliver mail internally, use a copier to produce black & white and color copies and assist with color printing. Should enjoys learning new things. Customer Service skills are critical. Responsibilities: Operate multifunction devices to scan, fax and copy/print documents. Sort and deliver mail internally. Comments/Special Instructions Attached Documentation:No record(s) found. Thanks , Asma Khan Suri Additional Information All your information will be kept confidential according to EEO guidelines.

Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Chattanooga resort as a Front Desk Associate. Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date) PERKS AND BENEFITS: Opportunity for ADVANCEMENT! You will be eligible to apply for: Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast! Grooming Academy to become a Groomer! STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager Canine Training Program! Learn to become a dog trainer! (We are currently expanding this service across many of our locations) Complimentary Pet Day Camp - Bring your dog with you to work! 30 Days of Complimentary Pet Boarding (non-holidays) On-demand pay with DailyPay Discounted Veterinary Care and Grooming Services (per location) Dog/Cat Adoption Assistance Fitness Reimbursement Paid Time Off (both full-time and part-time status) 401(k) Savings Plan with Company Match Health, Dental and Vision Insurance (full-time status) Employee Assistance Program (EAP) with added mental health benefit, available to all employees ESSENTIAL FUNCTIONS OF OUR FRONT DESK ASSOCIATE INCLUDE: This is not your normal front desk job! Get ready to ensure a positive first interaction by welcoming pet parents and their pets (our 'guests') as they enter the resort while smiling and conversing Organizing and processing check-ins and check-outs Walking our four-legged friends for drop off and pickup and coordinating suite placement while ensuring all needs are met Answering in-coming phone calls; listening, and responding to voicemails; and responding to emails- all in a timely, problem-solving manner Completing cashier and point of sale operations Communicating and following through with pet parent and resort leadership requests Maintaining cleanliness of the entranceway and lobby, including the restrooms Responsible for maintaining, cleaning, and supporting the cat room (per resort routines) Acting as a liaison to veterinary service team; veterinary appointment status and arrivals. QUALIFICATIONS TO BE A FRONT DESK ASSOCIATE: One to two years in a customer service role (Customer Service, Call Center, Receptionist) Detailed, but can work with a sense of urgency while providing exceptional customer service Cheerful, friendly, and a positive team-oriented attitude Strong written and verbal communication skills, and attention to detail, especially where documentation is concerned Enjoys problem solving in order to provide our guests and customers with a premier experience This position requires a considerable amount of physical labor, including pet handling, walking, and standing for long periods of time Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times WHAT IT IS LIKE TO WORK HERE WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for our Grooming Academy to become a groomer, or canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do, and we care about giving you the tools to grow and succeed. ABOUT PET PARADISE Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in eleven states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Job Description We are looking for a friendly, outgoing person to work as a Guest Services Representative at the Front Desk at the beautiful Amicalola Falls State Park & Lodge! This position can be either Full Time or Part Time. Essential functions of the position: Greets, registers and assigns rooms to guests Issues room key Assists in pre-registration and blocking of reservations when necessary Becomes familiar with all park services/features, lodge amenities, local attractions/entertainment, shopping/dining and travel directions to respond to guest inquiries accurately Keeps records of room availability and guest accounts Computes bill and collects payment for guests Makes and confirms reservations Posts charges such as room, food or telephone to guest accounts Follows all cash handling procedures as established by Accounting Develops a thorough knowledge of room types, locations and selling strategies Knowledge of amenities and hours of operation Answers phones, directing calls to proper locations Ensures clean, orderly and attractive conditions of the lobby area

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.25 per hour Salary Range: 7.25 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Fun Working Environment Interact with Pets Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. Responsibilities Greet owners as they arrive Check-in animal patients for their appointments Collect and confirm pet and owner information Answer phones Schedule, confirm, and cancel appointments Process payments Other administrative duties, as assigned Qualifications Excellent customer service skills Effective communication with clients and coworkers Comfortable working with a variety of animals Proficient in Microsoft Office, scheduling software, and other technology

Hours: Seeking a first and second shift: 6:00am - 1:30pm and 1:30pm - 8:00pm Position Type: Full Time Department: Guest & Volunteer Services The Guest Services Concierge is responsible for coordinating patient and guest services for the reception areas of Hamilton Medical Center. The Concierge is the first face of Hamilton to our guests and begins the process for an excellent Hamilton experience. Acknowledges, greets and assists visitors and interacts in a courteous and helpful manner with patients, families, guests and hospital associates to convey a positive first impression. Serves as liaison between patient, family and clinical staff. Seeks a satisfactory and expedited solution to complaints, problems or special needs. Interfaces effectively with all members of the healthcare team. Enforces hospital visitation and screening guidelines. Provides emotional support to families of patients. Will monitor supply levels and accept responsibility in the absence of the Supervisor.

Job Description Job Responsibilities: Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business. Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjusts billing. Verifies customers' credit, and establish how the customer will pay for the accommodation. Computes bills, collects payments, and make change for guests. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Maintains proficiency in all location computer and software systems. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability/inventory management, and guests' accounts. Performs bookkeeping activities including running reports, posting payments to guest folios. Records guest comments or complaints, referring customers to General Manager as necessary. Contacts housekeeping or maintenance staff when guests report problems. Responds to emergency situations. Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, stairways, to La Quinta standards. Assists guests in checking in or out as directed by the General Manager. Keeps store rooms in clean, safe, and organized condition at all times. Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service. Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits. Works in laundry room area loading and unloading washers and dryers and folding items. Notify General Manager or Maintenance Technician of any major repairs. Provides inventory management to ensure property is equipped with necessary parts and supplies. Serves as Manager-on-Duty in General Manager and/or Lead GSR absence. Prepares housekeeping duty rosters for move-out and stay-over cleans. Inspects/stocks housekeeping carts for service preparedness. Inspect rooms for guest readiness. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Communication - Convey information clearly, correctly, and succinctly. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent. 1-5 years' prior guest service experience in a hotel is preferred. Must have computer skills; the ability to access and accurately input information into a computer system. Must maintain a professional appearance and demeanor. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers. Must have flexible schedule. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.

Job Title: Front Desk Agent Department: Front Office Reports to: Front Office Manager Status: Non-Exempt / Hourly Responsible for managing the front desk area, including guest check-in/out process, maintaining data on in-house guests, tracking reservations, special requests, and answering guest calls. Duties/Responsibilities: Ensure front desk operations are carried out within the systems and procedures required by brand specific standards. Working knowledge of all hotel systems including PBX phone system, key system, PMS reservation systems, and brand specific training. Knowledge of fire alarm system and evacuation procedures. Mindful of credit responsibility so that suspicious accounts are immediately noted to ensure effective credit control. Must have good knowledge of surrounding area. Manage reservations and check-ins to ensure the highest RevPar Must be responsible for security of guests, fellow employees, and hotel assets. Must perform any other required duties as requested by Supervisor to aid in better operation of the hotel, restaurant, lounge, and service to the guests. Keep confidential the business functions of the company including, but not limited to, top accounts, financial status, customer/guest information, employee issues, etc. Maintains compliance to all front office standard operation procedures: monitors key control, verifies room status information, updates group information, ensures follow-through of all VIP and Tour VIP requests. Works with other staff to ensure awareness and compliance to all safety and security policies and procedures. Ensures employee and guest safety by participating in proper training and maintenance of equipment and work area Balances PMS activity at the end of each shift and daily report as required. Never drops a deposit without a witness. Accurately counts and accounts for cash banks prior to and at the end of each shift. Immediately report any guest issues to the Manager on Duty. Does not participate in personal conversations either in person or on telephone or cell phone. Assist guest with luggage as needed. Well-groomed and in uniform while on property. Does not eat, drink, or smoke in sight of a guest. Required Skills/Abilities: Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Excellent communication skills. Ability to convey information and ideas through writing, telephone and personal meeting situations; engaging the audience and helping them understand and retain the message. Must poses a passion to serve. Skilled at establishing effective relationships with customers and internal partners; requires effective reading, writing and oral comprehension. Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Must have a valid driver's license and dependable transportation available. Must have an outgoing personality, be well organized, and detail oriented. Must be able to work a flexible schedule to include evenings, nights, weekends, and some holidays. Must have a good work ethic, be honest and work well with others. Must have good cash handling skills, able to make change, manage cash drawer. Education and Experience: Prior customer service experience. Supervisory Responsibilities: None. Physical Requirements: Stand/walk on feet for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far. Finger dexterity to type, to write, and work on a computer. Must speak in a clear, understandable voice, hear at a basic level, and understand English. Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.

The North River YMCA is seeking a customer-service oriented individual to join our Front Desk team! Our front desk staff deliver excellent service to all members, guests, and program participants. They respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the welcome area. We are hiring for shifts in the evenings and for closing. Perk: Free Membership! A Day as a Front Desk Staff: Provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Serve as Manager on Duty on weekends. Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA. Ensure the security of the facility by scanning all members and enforcing policy regarding visitors. Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships. Conduct program registration for members and guests. Accurately conduct financial transactions for membership and program fees; accountable for all cash collected during shift. Build relationships with members; helps members connect with one another and the YMCA. Handle and resolve membership concerns and informs supervisor of unusual situations or unresolved issues. Apply all YMCA policies dealing with member services. Other duties as assigned. Qualifications: High School diploma or equivalent. Excellent interpersonal and problem solving skills. Previous customer service, sales or related experience. Physical Requirements: Ability to stand for extended periods of time and perform other physical aspects of the job including stooping and bending. Ability to communicate both in person and on the phone, including speaking and hearing. Benefits Employee discount Paid training Other

Job DescriptionDescription: Erlanger Express Care is seeking a friendly, compassionate, and organized Front Desk Receptionist to join our healthcare team in Chattanooga, TN. The Front Desk Office Administrator will be responsible for providing assistance to our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. Requirements: ESSENTIAL RESPONSIBILITIES: · Greet patients, vendors, and other visitors to our medical center · Answer patient questions and provide assistance when necessary · Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner · Utilize our medical office software to schedule new and follow-up appointments for our patients · Register new patients and update necessary records · Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately · Process patient payments in office · Maintain confidentiality of all patient records · Ensure that the waiting room environment remains quiet, calm, and welcoming · Uphold the positive reputation of our medical center by always treating visitors in a friendly, welcoming, and compassionate manner REQUIREMENTS AND QUALIFICATIONS: · High school diploma or equivalent · Must be flexible with shifts and able to work Monday-Friday 7am-8pm and weekends · 2+ years of experience working as an administrative assistant or in a relevant role · Friendly and compassionate disposition · Excellent organizational and time management skills · Strong interpersonal communication skills · Dedication to maintaining confidentiality of all patient records · Any offer of employment is contingent upon the successful completion of a background check investigation and pre-employment drug test. Benefits Paid Time Off (PTO) 401(k) Medical Dental Vision Company paid Short Term Disability and Life Insurance Voluntary Life

Job Responsibilities: Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business. Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjusts billing. Verifies customers' credit, and establish how the customer will pay for the accommodation. Computes bills, collects payments, and make change for guests. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Maintains proficiency in all location computer and software systems. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability/inventory management, and guests' accounts. Performs bookkeeping activities including running reports, posting payments to guest folios. Records guest comments or complaints, referring customers to General Manager as necessary. Contacts housekeeping or maintenance staff when guests report problems. Responds to emergency situations. Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, stairways, to La Quinta standards. Assists guests in checking in or out as directed by the General Manager. Keeps store rooms in clean, safe, and organized condition at all times. Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service. Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits. Works in laundry room area loading and unloading washers and dryers and folding items. Notify General Manager or Maintenance Technician of any major repairs. Provides inventory management to ensure property is equipped with necessary parts and supplies. Serves as Manager-on-Duty in General Manager and/or Lead GSR absence. Prepares housekeeping duty rosters for move-out and stay-over cleans. Inspects/stocks housekeeping carts for service preparedness. Inspect rooms for guest readiness. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Communication - Convey information clearly, correctly, and succinctly. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent. 1-5 years' prior guest service experience in a hotel is preferred. Must have computer skills; the ability to access and accurately input information into a computer system. Must maintain a professional appearance and demeanor. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers. Must have flexible schedule. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.