Front end manager vs assistant front office manager

The differences between front end managers and assistant front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end manager and an assistant front office manager. Additionally, an assistant front office manager has an average salary of $47,938, which is higher than the $39,893 average annual salary of a front end manager.

The top three skills for a front end manager include customer service, end loaders and loaders. The most important skills for an assistant front office manager are reservations, customer service, and quality standards.

Front end manager vs assistant front office manager overview

	Front End Manager	Assistant Front Office Manager
Yearly salary	$39,893	$47,938
Hourly rate	$19.18	$23.05
Growth rate	6%	18%
Number of jobs	253,918	71,787
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 67%
Average age	47	47
Years of experience	6	6

What does a front end manager do?

A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

What does an assistant front office manager do?

An Assistant Front Office Manager welcomes guests and develops high-quality relationships with them throughout their stay. They supervise guest arrivals and departures with the front office executive and managers.

Front end manager vs assistant front office manager salary

Front end managers and assistant front office managers have different pay scales, as shown below.

	Front End Manager	Assistant Front Office Manager
Average salary	$39,893	$47,938
Salary range	Between $20,000 And $78,000	Between $35,000 And $64,000
Highest paying City	Santa Clara, CA	New York, NY
Highest paying state	Hawaii	New York
Best paying company	NVIDIA	Hilton Grand Vacations
Best paying industry	Retail	Hospitality

Differences between front end manager and assistant front office manager education

There are a few differences between a front end manager and an assistant front office manager in terms of educational background:

	Front End Manager	Assistant Front Office Manager
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 67%
Most common major	Business	Hospitality Management
Most common college	California State University - Bakersfield	Cornell University

Front end manager vs assistant front office manager demographics

Here are the differences between front end managers' and assistant front office managers' demographics:

	Front End Manager	Assistant Front Office Manager
Average age	47	47
Gender ratio	Male, 33.4% Female, 66.6%	Male, 49.7% Female, 50.3%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between front end manager and assistant front office manager duties and responsibilities

Front end manager example responsibilities.

Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
Supervise cashiers, loaders, greeters and customer service desk.
Develop with GWT (mgvt, Sencha), HTML5, D3, CSS3.
Create flyers for and promote events.
Update and convert design artwork to HTML.
Full stack fluid understanding and development of Java and JSP.

Assistant front office manager example responsibilities.

Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Maintain cleanliness and organization of back office, front office, and front-office desk.
Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.

Front end manager vs assistant front office manager skills

Common front end manager skills

Customer Service, 18%
End Loaders, 17%
Loaders, 7%
Cleanliness, 6%
Loss Prevention, 5%
Customer Complaints, 5%

Common assistant front office manager skills

Reservations, 11%
Customer Service, 9%
Quality Standards, 5%
Guest Complaints, 5%
Night Audit, 4%
Payroll, 4%

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Front End Manager vs Assistant Front Office Manager

Updated January 8, 2025

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