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Front end manager vs claims manager

The differences between front end managers and claims managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end manager and a claims manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $39,893 average annual salary of a front end manager.

The top three skills for a front end manager include customer service, end loaders and loaders. The most important skills for a claims manager are customer service, oversight, and litigation.

Front end manager vs claims manager overview

Front End ManagerClaims Manager
Yearly salary$39,893$73,369
Hourly rate$19.18$35.27
Growth rate6%-6%
Number of jobs253,91830,302
Job satisfaction-5
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 66%
Average age4747
Years of experience66

What does a front end manager do?

A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

What does a claims manager do?

A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.

Front end manager vs claims manager salary

Front end managers and claims managers have different pay scales, as shown below.

Front End ManagerClaims Manager
Average salary$39,893$73,369
Salary rangeBetween $20,000 And $78,000Between $45,000 And $117,000
Highest paying CitySanta Clara, CASan Francisco, CA
Highest paying stateHawaiiCalifornia
Best paying companyNVIDIAZurich
Best paying industryRetailInsurance

Differences between front end manager and claims manager education

There are a few differences between a front end manager and a claims manager in terms of educational background:

Front End ManagerClaims Manager
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Front end manager vs claims manager demographics

Here are the differences between front end managers' and claims managers' demographics:

Front End ManagerClaims Manager
Average age4747
Gender ratioMale, 33.4% Female, 66.6%Male, 47.9% Female, 52.1%
Race ratioBlack or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between front end manager and claims manager duties and responsibilities

Front end manager example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Supervise cashiers, loaders, greeters and customer service desk.
  • Develop with GWT (mgvt, Sencha), HTML5, D3, CSS3.
  • Create flyers for and promote events.
  • Update and convert design artwork to HTML.
  • Full stack fluid understanding and development of Java and JSP.
  • Show more

Claims manager example responsibilities.

  • Manage multiple outsource PPO networks that enable company to increase top line revenue.
  • Achieve improved structure and efficiency with initiation of pip specific unit.
  • Manage day-to-day operations of claims department and provide general oversight and direction of all claims activity.
  • Oversee implementation and management of litigation and expense protocols including AFA agreements and BLO oversight.
  • Respond to all DOI questions and concerns.
  • Work with TPA, service providers and personnel on the design, implementation, and management of wellness programs.
  • Show more

Front end manager vs claims manager skills

Common front end manager skills
  • Customer Service, 18%
  • End Loaders, 17%
  • Loaders, 7%
  • Cleanliness, 6%
  • Loss Prevention, 5%
  • Customer Complaints, 5%
Common claims manager skills
  • Customer Service, 15%
  • Oversight, 11%
  • Litigation, 8%
  • Direct Reports, 4%
  • Claims Handling, 4%
  • Insurance Claims, 3%

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