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The differences between front end managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end manager and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $39,893 average annual salary of a front end manager.
The top three skills for a front end manager include customer service, end loaders and loaders. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Front End Manager | Floor Manager | |
| Yearly salary | $39,893 | $43,813 |
| Hourly rate | $19.18 | $21.06 |
| Growth rate | 6% | 6% |
| Number of jobs | 253,918 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 49% |
| Average age | 47 | 43 |
| Years of experience | 6 | 6 |
A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Front end managers and floor managers have different pay scales, as shown below.
| Front End Manager | Floor Manager | |
| Average salary | $39,893 | $43,813 |
| Salary range | Between $20,000 And $78,000 | Between $32,000 And $58,000 |
| Highest paying City | Santa Clara, CA | San Francisco, CA |
| Highest paying state | Hawaii | California |
| Best paying company | NVIDIA | Oil States International |
| Best paying industry | Retail | Telecommunication |
There are a few differences between a front end manager and a floor manager in terms of educational background:
| Front End Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | SUNY College of Technology at Delhi |
Here are the differences between front end managers' and floor managers' demographics:
| Front End Manager | Floor Manager | |
| Average age | 47 | 43 |
| Gender ratio | Male, 33.4% Female, 66.6% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 9% |