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The differences between front end managers and guest relations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end manager and a guest relations manager. Additionally, a guest relations manager has an average salary of $54,168, which is higher than the $39,893 average annual salary of a front end manager.
The top three skills for a front end manager include customer service, end loaders and loaders. The most important skills for a guest relations manager are guest relations, reservations, and customer service.
| Front End Manager | Guest Relations Manager | |
| Yearly salary | $39,893 | $54,168 |
| Hourly rate | $19.18 | $26.04 |
| Growth rate | 6% | 8% |
| Number of jobs | 253,918 | 52,510 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.
Guest relations managers are in charge of providing an immaculate, professional, superior, and top-quality guest service experience. Their tasks include assessing customers' feedback and providing strategic management to continuously enhance the general rating. Also, the answer to the needs of the guests and predict the unexplicit ones. Additionally, they direct a guest relation team to make sure compliance with standards and operating protocols are implemented. Guest relations managers should be able to communicate well, resolve problems efficiently, and has strong leadership as well as a sense of responsibility skills.
Front end managers and guest relations managers have different pay scales, as shown below.
| Front End Manager | Guest Relations Manager | |
| Average salary | $39,893 | $54,168 |
| Salary range | Between $20,000 And $78,000 | Between $36,000 And $80,000 |
| Highest paying City | Santa Clara, CA | Washington, DC |
| Highest paying state | Hawaii | New York |
| Best paying company | NVIDIA | Yale University |
| Best paying industry | Retail | Hospitality |
There are a few differences between a front end manager and a guest relations manager in terms of educational background:
| Front End Manager | Guest Relations Manager | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Cornell University |
Here are the differences between front end managers' and guest relations managers' demographics:
| Front End Manager | Guest Relations Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 33.4% Female, 66.6% | Male, 38.9% Female, 61.1% |
| Race ratio | Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7% | Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 5.5% White, 59.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |