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The differences between front end managers and managers on duty can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a front end manager, becoming a manager on duty takes usually requires 2-4 years. Additionally, a front end manager has an average salary of $39,893, which is higher than the $37,423 average annual salary of a manager on duty.
The top three skills for a front end manager include customer service, end loaders and loaders. The most important skills for a manager on duty are customer service, safety procedures, and payroll.
| Front End Manager | Manager On Duty | |
| Yearly salary | $39,893 | $37,423 |
| Hourly rate | $19.18 | $17.99 |
| Growth rate | 6% | 18% |
| Number of jobs | 253,918 | 318,375 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 51% |
| Average age | 47 | 46 |
| Years of experience | 6 | 4 |
A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.
A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.
Front end managers and managers on duty have different pay scales, as shown below.
| Front End Manager | Manager On Duty | |
| Average salary | $39,893 | $37,423 |
| Salary range | Between $20,000 And $78,000 | Between $26,000 And $52,000 |
| Highest paying City | Santa Clara, CA | San Francisco, CA |
| Highest paying state | Hawaii | Maryland |
| Best paying company | NVIDIA | Cisco |
| Best paying industry | Retail | Retail |
There are a few differences between a front end manager and a manager on duty in terms of educational background:
| Front End Manager | Manager On Duty | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Southern California |
Here are the differences between front end managers' and managers on duty' demographics:
| Front End Manager | Manager On Duty | |
| Average age | 47 | 46 |
| Gender ratio | Male, 33.4% Female, 66.6% | Male, 47.3% Female, 52.7% |
| Race ratio | Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7% | Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 8% | 11% |