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Front end manager vs reservations manager

The differences between front end managers and reservations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end manager and a reservations manager. Additionally, a reservations manager has an average salary of $73,697, which is higher than the $39,893 average annual salary of a front end manager.

The top three skills for a front end manager include customer service, end loaders and loaders. The most important skills for a reservations manager are reservations, data entry, and customer inquiries.

Front end manager vs reservations manager overview

Front End ManagerReservations Manager
Yearly salary$39,893$73,697
Hourly rate$19.18$35.43
Growth rate6%-
Number of jobs253,91814,447
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 51%
Average age4747
Years of experience66

What does a front end manager do?

A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

What does a reservations manager do?

A reservation manager is a front-line professional who handles hotel room booking and other tasks. Reservation managers facilitate the sales, bookings, and promotion of the products and services of a company. They quickly respond to phone calls and emails on room booking, apply room blocks, forecast room reservations, and update the arrival checklist. It is part of their job to review room inventory and allocate resources. Usually, they are employed by transportation firms, tour operators, car rental agencies, hotel chains, and travel agencies.

Front end manager vs reservations manager salary

Front end managers and reservations managers have different pay scales, as shown below.

Front End ManagerReservations Manager
Average salary$39,893$73,697
Salary rangeBetween $20,000 And $78,000Between $48,000 And $111,000
Highest paying CitySanta Clara, CAWashington, DC
Highest paying stateHawaiiNew York
Best paying companyNVIDIACreative Discovery Museum
Best paying industryRetail-

Differences between front end manager and reservations manager education

There are a few differences between a front end manager and a reservations manager in terms of educational background:

Front End ManagerReservations Manager
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Front end manager vs reservations manager demographics

Here are the differences between front end managers' and reservations managers' demographics:

Front End ManagerReservations Manager
Average age4747
Gender ratioMale, 33.4% Female, 66.6%Male, 28.6% Female, 71.4%
Race ratioBlack or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7%Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between front end manager and reservations manager duties and responsibilities

Front end manager example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Supervise cashiers, loaders, greeters and customer service desk.
  • Develop with GWT (mgvt, Sencha), HTML5, D3, CSS3.
  • Create flyers for and promote events.
  • Update and convert design artwork to HTML.
  • Full stack fluid understanding and development of Java and JSP.
  • Show more

Reservations manager example responsibilities.

  • Manage Hotel/F & B/Spa reservation and PBX departments.
  • Lead salesforce in selling and upselling cruises via inbound and outbound calls as well as internet inquiries.
  • Manage payroll and scheduling, interview and hire new associates, score calls and coach associates on a daily basis.
  • Manage productivity from reservations staff by assigning additional tasks depending on call volumes and approve payroll.
  • Manage all GDS activity, including channel and inventory management, and report analysis and distribution.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Show more

Front end manager vs reservations manager skills

Common front end manager skills
  • Customer Service, 18%
  • End Loaders, 17%
  • Loaders, 7%
  • Cleanliness, 6%
  • Loss Prevention, 5%
  • Customer Complaints, 5%
Common reservations manager skills
  • Reservations, 53%
  • Data Entry, 15%
  • Customer Inquiries, 15%
  • Booking, 2%
  • Room Inventory, 1%
  • Payroll, 1%

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