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The differences between front office assistants and medical assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front office assistant, becoming a medical assistant takes usually requires 6-12 months. Additionally, a medical assistant has an average salary of $34,900, which is higher than the $32,913 average annual salary of a front office assistant.
The top three skills for a front office assistant include patients, customer service and excellent interpersonal. The most important skills for a medical assistant are patients, vital signs, and patient care.
| Front Office Assistant | Medical Assistant | |
| Yearly salary | $32,913 | $34,900 |
| Hourly rate | $15.82 | $16.78 |
| Growth rate | -5% | 16% |
| Number of jobs | 149,847 | 189,915 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 24% | Associate Degree, 24% |
| Average age | 47 | 37 |
| Years of experience | 2 | 12 |
Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.
Medical assistants provide support to medical practitioners in both administrative and clerical tasks. They keep and update the patient's medical records, administer medicines under the supervision of a physician, assist during medical examinations, prepare medical samples for laboratory testing, manage the schedule of appointments, and assist the patients with their bills and in filling out needed forms, such as insurance-related documents. Medical assistants should have good communication skills and analytical skills, be organized, and be flexible. They should also have knowledge of how to operate some medical equipment such as x-ray machines.
Front office assistants and medical assistants have different pay scales, as shown below.
| Front Office Assistant | Medical Assistant | |
| Average salary | $32,913 | $34,900 |
| Salary range | Between $26,000 And $40,000 | Between $27,000 And $43,000 |
| Highest paying City | Washington, DC | Vancouver, WA |
| Highest paying state | Connecticut | Alaska |
| Best paying company | University of California, Berkeley | Columbia University in the City of New York |
| Best paying industry | Health Care | Health Care |
There are a few differences between a front office assistant and a medical assistant in terms of educational background:
| Front Office Assistant | Medical Assistant | |
| Most common degree | Bachelor's Degree, 24% | Associate Degree, 24% |
| Most common major | Medical Assisting Services | Medical Assisting Services |
| Most common college | University of Pennsylvania | - |
Here are the differences between front office assistants' and medical assistants' demographics:
| Front Office Assistant | Medical Assistant | |
| Average age | 47 | 37 |
| Gender ratio | Male, 9.7% Female, 90.3% | Male, 10.4% Female, 89.6% |
| Race ratio | Black or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9% | Black or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 25.7% Asian, 8.8% White, 49.4% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |