Post job

Front office assistant vs medical assistant

The differences between front office assistants and medical assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front office assistant, becoming a medical assistant takes usually requires 6-12 months. Additionally, a medical assistant has an average salary of $34,900, which is higher than the $32,913 average annual salary of a front office assistant.

The top three skills for a front office assistant include patients, customer service and excellent interpersonal. The most important skills for a medical assistant are patients, vital signs, and patient care.

Front office assistant vs medical assistant overview

Front Office AssistantMedical Assistant
Yearly salary$32,913$34,900
Hourly rate$15.82$16.78
Growth rate-5%16%
Number of jobs149,847189,915
Job satisfaction--
Most common degreeBachelor's Degree, 24%Associate Degree, 24%
Average age4737
Years of experience212

What does a front office assistant do?

Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.

What does a medical assistant do?

Medical assistants provide support to medical practitioners in both administrative and clerical tasks. They keep and update the patient's medical records, administer medicines under the supervision of a physician, assist during medical examinations, prepare medical samples for laboratory testing, manage the schedule of appointments, and assist the patients with their bills and in filling out needed forms, such as insurance-related documents. Medical assistants should have good communication skills and analytical skills, be organized, and be flexible. They should also have knowledge of how to operate some medical equipment such as x-ray machines.

Front office assistant vs medical assistant salary

Front office assistants and medical assistants have different pay scales, as shown below.

Front Office AssistantMedical Assistant
Average salary$32,913$34,900
Salary rangeBetween $26,000 And $40,000Between $27,000 And $43,000
Highest paying CityWashington, DCVancouver, WA
Highest paying stateConnecticutAlaska
Best paying companyUniversity of California, BerkeleyColumbia University in the City of New York
Best paying industryHealth CareHealth Care

Differences between front office assistant and medical assistant education

There are a few differences between a front office assistant and a medical assistant in terms of educational background:

Front Office AssistantMedical Assistant
Most common degreeBachelor's Degree, 24%Associate Degree, 24%
Most common majorMedical Assisting ServicesMedical Assisting Services
Most common collegeUniversity of Pennsylvania-

Front office assistant vs medical assistant demographics

Here are the differences between front office assistants' and medical assistants' demographics:

Front Office AssistantMedical Assistant
Average age4737
Gender ratioMale, 9.7% Female, 90.3%Male, 10.4% Female, 89.6%
Race ratioBlack or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9%Black or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 25.7% Asian, 8.8% White, 49.4% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between front office assistant and medical assistant duties and responsibilities

Front office assistant example responsibilities.

  • Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
  • Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
  • Download all transcription for the physicians and mail out letters and patient consults.
  • Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
  • Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
  • Verify insurance to include commercial and Medicaid.
  • Show more

Medical assistant example responsibilities.

  • Create and maintain confidential patient files; implement EHR systems to automate patient records management for the purposes of meaningful use.
  • Adhere to OSHA guidelines while performing instrument sterilization in addition to managing medical inventory.
  • Participate in emergency surgical intervention in obstetrics and gynecology patients.
  • Demonstrate proficiency in taking patient history and vitals, venipuncture, injections, urinalysis and preparing examination trays.
  • Attend to new out patients in gynecology clinic, make clinical diagnosis and follow up.
  • Provide RMA support to physician, and patients, including but not limit to vitals and patient history.
  • Show more

Front office assistant vs medical assistant skills

Common front office assistant skills
  • Patients, 21%
  • Customer Service, 9%
  • Excellent Interpersonal, 7%
  • Patient Demographics, 5%
  • Patient Care, 5%
  • Front Desk, 4%
Common medical assistant skills
  • Patients, 20%
  • Vital Signs, 10%
  • Patient Care, 9%
  • Phlebotomy, 4%
  • CPR, 4%
  • EKG, 4%

Browse office and administrative jobs