Front office manager vs assistant front office manager

The differences between front office managers and assistant front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office manager and an assistant front office manager. Additionally, a front office manager has an average salary of $52,141, which is higher than the $47,938 average annual salary of an assistant front office manager.

The top three skills for a front office manager include customer service, reservations and guest service. The most important skills for an assistant front office manager are reservations, customer service, and quality standards.

Front office manager vs assistant front office manager overview

	Front Office Manager	Assistant Front Office Manager
Yearly salary	$52,141	$47,938
Hourly rate	$25.07	$23.05
Growth rate	18%	18%
Number of jobs	80,983	71,787
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 67%
Average age	47	47
Years of experience	6	6

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

What does an assistant front office manager do?

An Assistant Front Office Manager welcomes guests and develops high-quality relationships with them throughout their stay. They supervise guest arrivals and departures with the front office executive and managers.

Front office manager vs assistant front office manager salary

Front office managers and assistant front office managers have different pay scales, as shown below.

	Front Office Manager	Assistant Front Office Manager
Average salary	$52,141	$47,938
Salary range	Between $38,000 And $70,000	Between $35,000 And $64,000
Highest paying City	Washington, DC	New York, NY
Highest paying state	New York	New York
Best paying company	Nomura Securities	Hilton Grand Vacations
Best paying industry	Hospitality	Hospitality

Differences between front office manager and assistant front office manager education

There are a few differences between a front office manager and an assistant front office manager in terms of educational background:

	Front Office Manager	Assistant Front Office Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 67%
Most common major	Business	Hospitality Management
Most common college	Cornell University	Cornell University

Front office manager vs assistant front office manager demographics

Here are the differences between front office managers' and assistant front office managers' demographics:

	Front Office Manager	Assistant Front Office Manager
Average age	47	47
Gender ratio	Male, 32.2% Female, 67.8%	Male, 49.7% Female, 50.3%
Race ratio	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between front office manager and assistant front office manager duties and responsibilities

Front office manager example responsibilities.

Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
Lead trainer for new PMS roll-out, including downtime and upgrade management.

Assistant front office manager example responsibilities.

Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Maintain cleanliness and organization of back office, front office, and front-office desk.
Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.

Front office manager vs assistant front office manager skills

Common front office manager skills

Customer Service, 13%
Reservations, 11%
Guest Service, 10%
Payroll, 6%
Patients, 6%
Night Audit, 5%

Common assistant front office manager skills

Reservations, 11%
Customer Service, 9%
Quality Standards, 5%
Guest Complaints, 5%
Night Audit, 4%
Payroll, 4%

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Front Office Manager
Front Office Manager vs Assistant Front Office Manager

Updated January 8, 2025

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