Front office manager vs box office manager

The differences between front office managers and box office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office manager and a box office manager. Additionally, a front office manager has an average salary of $52,141, which is higher than the $47,607 average annual salary of a box office manager.

The top three skills for a front office manager include customer service, reservations and guest service. The most important skills for a box office manager are cash management, reservations, and booking.

Front office manager vs box office manager overview

	Front Office Manager	Box Office Manager
Yearly salary	$52,141	$47,607
Hourly rate	$25.07	$22.89
Growth rate	18%	-5%
Number of jobs	80,983	38,466
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 75%
Average age	47	47
Years of experience	6	6

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

What does a box office manager do?

A box office manager is in charge of overseeing the ticketing operations of a theatre, ensuring smooth operations and client satisfaction. They supervise and delegate tasks among staff, manage employee schedules, set goals and guidelines, and resolve issues and concerns should there be any. They are responsible for monitoring the daily sales operations, making sure all amounts and sales are in balance. Moreover, they handle the recruitment and training of new staff, produce financial reports, and develop strategies to optimize operations.

Front office manager vs box office manager salary

Front office managers and box office managers have different pay scales, as shown below.

	Front Office Manager	Box Office Manager
Average salary	$52,141	$47,607
Salary range	Between $38,000 And $70,000	Between $36,000 And $61,000
Highest paying City	Washington, DC	-
Highest paying state	New York	-
Best paying company	Nomura Securities	-
Best paying industry	Hospitality	-

Differences between front office manager and box office manager education

There are a few differences between a front office manager and a box office manager in terms of educational background:

	Front Office Manager	Box Office Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 75%
Most common major	Business	Theatre
Most common college	Cornell University	Stanford University

Front office manager vs box office manager demographics

Here are the differences between front office managers' and box office managers' demographics:

	Front Office Manager	Box Office Manager
Average age	47	47
Gender ratio	Male, 32.2% Female, 67.8%	Male, 36.1% Female, 63.9%
Race ratio	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.3% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 6.2% White, 62.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front office manager and box office manager duties and responsibilities

Front office manager example responsibilities.

Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
Lead trainer for new PMS roll-out, including downtime and upgrade management.

Box office manager example responsibilities.

Manage box office staff, house management, and ushers while delivering excellent customer service within payroll projections.
Manage, train, sell event tickets & mentore, and evaluate box office and pre-show stars working events.
Manage digital and in-person reservations and ticket sales and maintain the ticket website
Conduct payments using POS system.
Handle POS transactions, answer phone calls, and help customers.
Work with Tessitura software to track and report buying trends and effective marketing efforts.

Front office manager vs box office manager skills

Common front office manager skills

Customer Service, 13%
Reservations, 11%
Guest Service, 10%
Payroll, 6%
Patients, 6%
Night Audit, 5%

Common box office manager skills

Cash Management, 10%
Reservations, 8%
Booking, 7%
Cash Handling, 7%
Ticket Orders, 6%
Customer Issues, 6%

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Office and Administrative Industry
Front Office Manager
Front Office Manager vs Box Office Manager

Updated January 8, 2025

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