Front office manager vs front desk coordinator

The differences between front office managers and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a front office manager, becoming a front desk coordinator takes usually requires 1-2 years. Additionally, a front office manager has an average salary of $52,141, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front office manager include customer service, reservations and guest service. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Front office manager vs front desk coordinator overview

	Front Office Manager	Front Desk Coordinator
Yearly salary	$52,141	$31,667
Hourly rate	$25.07	$15.22
Growth rate	18%	-
Number of jobs	80,983	119,803
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 29%
Average age	47	42
Years of experience	6	2

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

Front office manager vs front desk coordinator salary

Front office managers and front desk coordinators have different pay scales, as shown below.

	Front Office Manager	Front Desk Coordinator
Average salary	$52,141	$31,667
Salary range	Between $38,000 And $70,000	Between $26,000 And $38,000
Highest paying City	Washington, DC	Seattle, WA
Highest paying state	New York	Alaska
Best paying company	Nomura Securities	University of California, Berkeley
Best paying industry	Hospitality	Health Care

Differences between front office manager and front desk coordinator education

There are a few differences between a front office manager and a front desk coordinator in terms of educational background:

	Front Office Manager	Front Desk Coordinator
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	Cornell University	-

Front office manager vs front desk coordinator demographics

Here are the differences between front office managers' and front desk coordinators' demographics:

	Front Office Manager	Front Desk Coordinator
Average age	47	42
Gender ratio	Male, 32.2% Female, 67.8%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	8%	6%

Differences between front office manager and front desk coordinator duties and responsibilities

Front office manager example responsibilities.

Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
Lead trainer for new PMS roll-out, including downtime and upgrade management.

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Front office manager vs front desk coordinator skills

Common front office manager skills

Customer Service, 13%
Reservations, 11%
Guest Service, 10%
Payroll, 6%
Patients, 6%
Night Audit, 5%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Front Office Manager
Front Office Manager vs Front Desk Coordinator

Updated January 8, 2025

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