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Front office manager vs front end manager

The differences between front office managers and front end managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office manager and a front end manager. Additionally, a front office manager has an average salary of $52,141, which is higher than the $39,893 average annual salary of a front end manager.

The top three skills for a front office manager include customer service, reservations and guest service. The most important skills for a front end manager are customer service, end loaders, and loaders.

Front office manager vs front end manager overview

Front Office ManagerFront End Manager
Yearly salary$52,141$39,893
Hourly rate$25.07$19.18
Growth rate18%6%
Number of jobs80,983253,918
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 37%
Average age4747
Years of experience66

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

What does a front end manager do?

A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

Front office manager vs front end manager salary

Front office managers and front end managers have different pay scales, as shown below.

Front Office ManagerFront End Manager
Average salary$52,141$39,893
Salary rangeBetween $38,000 And $70,000Between $20,000 And $78,000
Highest paying CityWashington, DCSanta Clara, CA
Highest paying stateNew YorkHawaii
Best paying companyNomura SecuritiesNVIDIA
Best paying industryHospitalityRetail

Differences between front office manager and front end manager education

There are a few differences between a front office manager and a front end manager in terms of educational background:

Front Office ManagerFront End Manager
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common collegeCornell UniversityCalifornia State University - Bakersfield

Front office manager vs front end manager demographics

Here are the differences between front office managers' and front end managers' demographics:

Front Office ManagerFront End Manager
Average age4747
Gender ratioMale, 32.2% Female, 67.8%Male, 33.4% Female, 66.6%
Race ratioBlack or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between front office manager and front end manager duties and responsibilities

Front office manager example responsibilities.

  • Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
  • Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
  • Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
  • Lead trainer for new PMS roll-out, including downtime and upgrade management.
  • Show more

Front end manager example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Supervise cashiers, loaders, greeters and customer service desk.
  • Develop with GWT (mgvt, Sencha), HTML5, D3, CSS3.
  • Create flyers for and promote events.
  • Update and convert design artwork to HTML.
  • Full stack fluid understanding and development of Java and JSP.
  • Show more

Front office manager vs front end manager skills

Common front office manager skills
  • Customer Service, 13%
  • Reservations, 11%
  • Guest Service, 10%
  • Payroll, 6%
  • Patients, 6%
  • Night Audit, 5%
Common front end manager skills
  • Customer Service, 18%
  • End Loaders, 17%
  • Loaders, 7%
  • Cleanliness, 6%
  • Loss Prevention, 5%
  • Customer Complaints, 5%

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