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Geek squad agent vs consultation agent

The differences between geek squad agents and consultation agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a consultation agent has an average salary of $32,727, which is higher than the $31,924 average annual salary of a geek squad agent.

The top three skills for a geek squad agent include customer service, client devices and consumer electronics. The most important skills for a consultation agent are customer service, phone calls, and troubleshoot.

Geek squad agent vs consultation agent overview

Geek Squad AgentConsultation Agent
Yearly salary$31,924$32,727
Hourly rate$15.35$15.73
Growth rate6%6%
Number of jobs28,60328,801
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 48%
Average age4646
Years of experience--

Geek squad agent vs consultation agent salary

Geek squad agents and consultation agents have different pay scales, as shown below.

Geek Squad AgentConsultation Agent
Average salary$31,924$32,727
Salary rangeBetween $19,000 And $51,000Between $20,000 And $52,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between geek squad agent and consultation agent education

There are a few differences between a geek squad agent and a consultation agent in terms of educational background:

Geek Squad AgentConsultation Agent
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 48%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Geek squad agent vs consultation agent demographics

Here are the differences between geek squad agents' and consultation agents' demographics:

Geek Squad AgentConsultation Agent
Average age4646
Gender ratioMale, 78.8% Female, 21.2%Male, 81.9% Female, 18.1%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.7% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between geek squad agent and consultation agent duties and responsibilities

Geek squad agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Diagnose and fix hardware and software issues on customer PC's.
  • Oversee scheduling and precinct availability for all CIA agents.
  • Repair apple headphones, iphones, ipads and other apple products.
  • Provide support and resolution for customers experiencing windows and apple software and hardware issues.
  • Totale price and tax on merchandise purchase by customers, using cash register POS system.
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Consultation agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Perform general repairs and tune-ups on a variety of devices including PCs, tablets, and phones.
  • Retrieve data from non-functional internal or external HDD's and other storage devices.
  • Assist clients with technical problems relate to devices such as PCs, printers, etc.
  • Ring customers up using POS for external hard drives, flash drives or other in-store purchases.
  • Train newly transfer service department manager on all POS and repair systems relate to service line environment.
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Geek squad agent vs consultation agent skills

Common geek squad agent skills
  • Customer Service, 37%
  • Client Devices, 15%
  • Consumer Electronics, 12%
  • Phone Calls, 5%
  • Repair Computers, 4%
  • Precinct, 3%
Common consultation agent skills
  • Customer Service, 12%
  • Phone Calls, 10%
  • Troubleshoot, 9%
  • Computer Issues, 7%
  • Tablets, 6%
  • Windows XP, 4%