Gift shop manager vs general manager

Differences between gift shop manager and general manager duties and responsibilities

Gift shop manager example responsibilities.

• Manage payroll, scheduling, reports, email, inventory, and maintain clientele book and records.
• Order merchandise for the shop, enter and price merchandise in the POS system.
• Prepare weekly schedules and operate the shop within the budget set for payroll and control expenses.
• Select, buy and install the retail POS system including real time inventory and create all databases for this system.
• Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.
• Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.

General manager example responsibilities.

• Generate positive EBITDA and improve cash flow by managing costs and inventory.
• Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
• Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
• Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
• Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
• Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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