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The differences between health advisors and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a health advisor and a service representative. Additionally, a health advisor has an average salary of $80,312, which is higher than the $33,692 average annual salary of a service representative.
The top three skills for a health advisor include patients, employee engagement and social work. The most important skills for a service representative are customer service, client service, and patients.
| Health Advisor | Service Representative | |
| Yearly salary | $80,312 | $33,692 |
| Hourly rate | $38.61 | $16.20 |
| Growth rate | -4% | -4% |
| Number of jobs | 85,719 | 210,671 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 51% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A health advisor is a medical expert who specializes in developing various health programs and projects to provide patients with optimal healthcare services. They are primarily in charge of helping patients navigate and understand the healthcare system. Their responsibilities also include performing research and analysis to identify the community's needs, coordinating with fellow experts, setting objectives and guidelines, and referring patients to other services when necessary. Moreover, a health advisor must maintain an active communication line with staff for a smooth and efficient workflow.
Service representatives handle customer inquiries, requests, complaints, and other general feedback. They are usually the first point of contact with the company's customers. Service representatives are expected to be familiar with all of the company's products so that they can answer all inquiries made by the customers. They should also be familiar with company policies and guidelines on sales and customer handling so that they can address concerns and feedback. They are usually the ones who try to resolve customer complaints by sending issues to applicable departments and ensuring that customers are satisfied with the company's products and services.
Health advisors and service representatives have different pay scales, as shown below.
| Health Advisor | Service Representative | |
| Average salary | $80,312 | $33,692 |
| Salary range | Between $49,000 And $129,000 | Between $24,000 And $45,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Maryland | New York |
| Best paying company | The Moses H Cone Memorial Hospital | Northern Trust |
| Best paying industry | Health Care | Government |
There are a few differences between a health advisor and a service representative in terms of educational background:
| Health Advisor | Service Representative | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between health advisors' and service representatives' demographics:
| Health Advisor | Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 34.6% Female, 65.4% | Male, 39.6% Female, 60.4% |
| Race ratio | Black or African American, 10.9% Unknown, 5.5% Hispanic or Latino, 19.8% Asian, 6.7% White, 56.3% American Indian and Alaska Native, 0.8% | Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |