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The differences between information technology assistants and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology assistant and an information technology/support technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $39,574 average annual salary of an information technology assistant.
The top three skills for an information technology assistant include computer system, customer service and data entry. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| Information Technology Assistant | Information Technology/Support Technician | |
| Yearly salary | $39,574 | $45,591 |
| Hourly rate | $19.03 | $21.92 |
| Growth rate | -8% | 10% |
| Number of jobs | 104,181 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 51% |
| Average age | 50 | 42 |
| Years of experience | 2 | 2 |
Computer systems are installed, operated, and maintained by an information technology (IT) assistant. Their responsibilities are complex, such as software and hardware configuring, setting up printers and routers, equipment repairs, and computer network user support. Their daily routine may include innovating new technologies, writing reports, and developing plans if there are system or network errors. IT assistants are network developers, innovators, and act as internet security for their department and other organizations.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Information technology assistants and information technology/support technicians have different pay scales, as shown below.
| Information Technology Assistant | Information Technology/Support Technician | |
| Average salary | $39,574 | $45,591 |
| Salary range | Between $28,000 And $55,000 | Between $31,000 And $66,000 |
| Highest paying City | San Luis Obispo, CA | San Francisco, CA |
| Highest paying state | Hawaii | Pennsylvania |
| Best paying company | Micron Technology | Microsoft |
| Best paying industry | Manufacturing | Technology |
There are a few differences between an information technology assistant and an information technology/support technician in terms of educational background:
| Information Technology Assistant | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between information technology assistants' and information technology/support technicians' demographics:
| Information Technology Assistant | Information Technology/Support Technician | |
| Average age | 50 | 42 |
| Gender ratio | Male, 67.4% Female, 32.6% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 6% | 11% |