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The differences between information technology infrastructure managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology infrastructure manager and an information technology technical services manager. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $110,900 average annual salary of an information technology infrastructure manager.
The top three skills for an information technology infrastructure manager include project management, cloud and customer service. The most important skills for an information technology technical services manager are project management, ITIL, and service management.
| Information Technology Infrastructure Manager | Information Technology Technical Services Manager | |
| Yearly salary | $110,900 | $114,021 |
| Hourly rate | $53.32 | $54.82 |
| Growth rate | 16% | 16% |
| Number of jobs | 101,021 | 209,334 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 64% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
Information technology (IT) infrastructure managers manage the managerial and technical aspects of the IT department within the organization. IT infrastructure managers are project coordinators whose expertise focuses on computer network infrastructures. They handle IT employees and ensure that network costs are on a budget. They act as a liaison between project stakeholders and IT staff. It is also their responsibility to coordinate, plan, and lead computer-associated activities in the company. Skills in conflict management, negotiation skills, and strong technical skills are necessary for this job.
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
Information technology infrastructure managers and information technology technical services managers have different pay scales, as shown below.
| Information Technology Infrastructure Manager | Information Technology Technical Services Manager | |
| Average salary | $110,900 | $114,021 |
| Salary range | Between $85,000 And $144,000 | Between $86,000 And $150,000 |
| Highest paying City | Hercules, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Best Apartments | Mayo Clinic |
| Best paying industry | Energy | Finance |
There are a few differences between an information technology infrastructure manager and an information technology technical services manager in terms of educational background:
| Information Technology Infrastructure Manager | Information Technology Technical Services Manager | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between information technology infrastructure managers' and information technology technical services managers' demographics:
| Information Technology Infrastructure Manager | Information Technology Technical Services Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 87.0% Female, 13.0% | Male, 81.6% Female, 18.4% |
| Race ratio | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |