Information Technology Intern
Information technology internship job in Greenville, SC
World Acceptance Corporation is excited to host a Software Intern for the summer of 2026. The program will begin in late May and will last 10-12 weeks. This program will be designed to give interns an opportunity to learn and grow while being assigned meaningful work. This is a great opportunity to gain experience with a large organization that believes in possibilities and helps our customers unlock their financial good. You will also be able to further your understanding of multiple business functions in our Downtown Greenville headquarters.
As a Software Developer, you will be exposed to all areas related to Software Development. These include but are not limited to: Business Analysis, Quality Analysis and Development Tasks. The Intern will have the opportunity to build relationships across the organization and gain a broad understanding of our business and the financial services industry.
Assignments for this Internship may include:
Collaborate with department executives to ensure the completion of various company-wide projects.
Supporting team members in completion of project tasks such as analyzing data models, software development, conducting unit testing, report writing, and implementing project deliverables.
Test web applications to ensure they meet business needs.
Work with business units to perform reviews and clean-up of files and data.
Education and/or Experience:
Must be a rising Junior or Senior level undergrad student, soon to graduate, or an MBA Candidate.
Must major in Computer Science, Mathematics, Computer Engineering, or a related field.
Minimum 3.0 GPA.
Housing/Relocation is not being offered (only local candidates will be considered).
Work Environment:
Office environment.
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyComputer Field Technician
Information technology internship job in Greenville, SC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Field User Support Specialist
Information technology internship job in Piedmont, SC
Full-time Description
The goal of a Field User Support Specialist is to provide timely technical assistance to computer users. The specialist is a patient listener and clear communicator who can convey assurance to a client in a difficult situation. The specialist holds an essential role in sustaining our company's high standards and excellent reputation by providing our clients with a phenomenal support experience.
The Field User Support Specialist serves our clients as the initial point of contact, using active listening and asking targeted questions to effectively understand their needs and ensure the support team has the relevant information to take action and resolve the issue. Understanding the applicable client SLA (Service Level Agreement) and effectively communicating ETR (Estimated Time of Resolution) is essential in setting realistic expectations and achieving client satisfaction.
What We Offer
Competitive compensation
Medical, dental, and vision insurance
401(k) Plan
Short-term/long-term disability and life insurance
Flexible PTO
7 company-paid holidays and 1 floating holiday
Employee Assistance Program (EAP)
What You'll Own
Resolve technical issues for users via telephone, electronically, or in-person.
Pre-process service requests as they arrive via phone, manual entry, or direct client input.
Enter all work items as service requests in the ticketing system.
Answer user questions regarding computer hardware and software, printing, scanning, email, operating systems, and connectivity.
Use the ticketing system to record all technical issues, remedial actions, installation activities, and solutions.
Follow documented procedures in the technical knowledge base.
Perform remote troubleshooting through pertinent questions and diagnostic techniques.
Follow design or installation specifications to install and perform repairs to hardware, software, or peripheral equipment.
Set up equipment for user needs, performing or ensuring proper installation of cabling, operating systems, or appropriate software.
Work towards resolution per the applied SLA within the budgeted timeframe and skillset.
Escalate advanced or unresolved tickets to the next level of support personnel or vendors.
Contribute to knowledge base training materials and procedures. Follow up with clients to ensure their systems are fully functional.
Other tasks as assigned by the supervisor.
Requirements
What We're Looking For
Key Technical Skills:
Remote Troubleshooting - the skill to recognize the cause of a problem.
Technical Aptitude - a good understanding of computer operating systems, applications, peripheral devices (printers, scanners, etc.), mobile devices, and other technology.
Competent Typing Skills - the ability to listen and type quickly, using concise, clear language with polite and professional grammar.
Competencies:
Technical capability.
Excellent verbal and written communication.
Client focus.
Thorough.
Eager to learn and adaptable.
Self-motivated.
Integrate well with Client Support Team.
Required:
High School Diploma or GED.
At least two years of relevant experience.
Preferred:
Associate's or technical degree in an IT discipline.
CompTIA A+
Reports To:
Advanced Managed Services Manager
What to Expect
This role operates in a professional office environment. This role routinely uses standard office equipment and applications, including computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use their hands, and reach with their hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. This job's specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This role is required to work on client sites.
Equal Opportunity Employer
Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
IT Service Desk Technician
Information technology internship job in Greenville, SC
We are seeking a motivated and proactive Tier 1 IT Service Desk Technician to be the first point of contact for technical support within our organization. This in-office role is ideal for candidates who thrive in a collaborative environment and have a passion for troubleshooting and customer service. The Technician will be responsible for handling initial support requests (tickets), resolving common technical issues, and escalating more complex problems to the appropriate Tier 2 or Tier 3 teams.
Key Responsibilities
Serve as the first touch for all incoming IT service tickets via phone, Microsoft Teams, or email.
Diagnose and troubleshoot hardware and software issues, primarily on Windows 10/11 systems.
Perform routine tasks such as password resets, break/fix of computers, PC refreshes, and other Tier 1 support functions.
Escalate unresolved or complex issues to higher-tier support teams, ensuring timely and accurate handoffs.
Document all support interactions and resolutions clearly and professionally.
Work closely with the entire IT team to collaborate on solutions and improve support processes.
Maintain a proactive mindset, seeking opportunities to prevent issues and improve user experience.
Required Skills & Qualifications
Strong troubleshooting and diagnostic skills for PC hardware and software.
Hands-on experience with Windows 10/11 operating systems.
Excellent communication skills, both verbal (phone/Teams) and written (technical documentation).
Comfortable providing support over the phone and through digital collaboration platforms like Microsoft Teams.
Ability to work effectively within a team and interact professionally with end users and IT colleagues.
Proactive approach to customer service and technical support.
A+ Certification or equivalent technical credentials preferred.
Must be able to work onsite; remote work is not available for this position.
Daily Routine
Monitoring and responding to new support tickets.
Working through pending backlogged tickets.
Reviewing reports for trends.
Resetting user passwords and resolving access issues.
Troubleshooting and repairing desktop and laptop computers.
Supporting PC refresh initiatives and hardware replacements.
Escalating unresolved issues to next-tier IT staff.
Communicating status updates to users and IT team members.
Maintaining accurate records of support activities.
Why Join Us?
As a Tier 1 IT Service Desk Technician, you will play a vital role in our technology operations. You'll gain hands-on experience, work with a knowledgeable IT team, and contribute to a positive user experience. If you are technically skilled, customer-oriented, and thrive in a fast-paced office environment, we encourage you to apply!
Compensation
The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $60,000-$70,000.
Benefits and Perks
The Highlights:
All around competitive culture where together we strive to:
Approach each day with a tenacious curiosity
Communicate openly and honestly- internally and externally
Work hard, take risks, fail fast…learn and move on
Embrace diversity and welcome opposing thoughts
Empower and develop each other
We have an open and inclusive culture where you'll learn and grow through programs and resources like:
Quarterly company all employee meetings
Management and Leadership development
Initiatives and special projects with executive leadership exposure
Access to top-notch learning courses through LinkedIn Learning
Regular manager check-ins to drive performance and career growth
Our more standard benefits
Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work
Paid Company Holidays
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
401(k) retirement program with a fully vested immediate company match
Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer
Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry's most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers' needs. Learn more at CurrentLighting.com
Auto-ApplyIT Coordinator
Information technology internship job in Greer, SC
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Greer, SC operation. Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.
The ideal candidate should possess the following:
· Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred)
· Experience in systems engineering, data processing operations, communications, risk management, or other IT areas preferred
· Experience with Microsoft Office (Word, Excel, PowerPoint, Visio)
· Effective oral and written communication skills
· Problem solving and analytical skills, as well as a strong attention to detail
· Ability to multitask
· Experience working with warehouse management systems or sequencing a plus
Responsibilities will include but not be limited to:
· Maintaining the facility network, servers, and PC's
· Troubleshooting and diagnosing network, server, and PC issues
· Assisting upper management with any technology related projects or research
· Assisting the operations group, as needed
· Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects
· Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget
· Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support
We offer a competitive base salary and benefits package including medical, dental, 401K, and paid time off in addition to offering upward mobility within the company.
If you are energetic, self-motivated and looking to launch your career to new heights while becoming part of an expanding organization - don't waste a second - respond today!
Check us out on the web at: ***************************
Auto-ApplyDynamic PC Support Techician
Information technology internship job in Greenville, SC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Sulzer Careers: IT Support Specialist
Information technology internship job in Easley, SC
FE_WIBU-E488
IT Support Specialist - Full Time - Easley (SC), United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States .
Your main tasks and responsibilities:
Position Summary:
The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures.
Key Responsibilities: Technical Support & Systems Administration
- Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.
- Build and configure PCs and laptops per standard configurations.
- Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.
- Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures.
- Monitor and apply security updates, antivirus, and system patches.
Networking & Infrastructure
- Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.
- Troubleshoot and resolve network issues, including VPN and wireless connectivity.
- Maintain network documentation and dashboards for proactive monitoring.
Project & Vendor Coordination
- Assist with IT project planning, budgeting, and implementation.
- Coordinate with vendors and consultants for hardware/software procurement and support.
- Handle warranty claims and ensure compliance with purchasing policies.
IT Operations & Process Improvement
- Use ServiceNow to manage and resolve help desk tickets.
- Document solutions and contribute to knowledge base articles.
- Support local applications and user access control.
- Propose and implement improvements in IT processes and infrastructure.
To succeed in this role, you will need:
Education & Experience
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- 5+ years of experience in IT support and systems administration.
- Experience in a multi-site, enterprise IT environment preferred.
Technical Skills
- Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies.
- Proficiency in Cisco networking, including routers, switches, and wireless controllers.
- Familiarity with ITIL practices and ServiceNow or similar ticketing systems.
- Experience with backup systems, storage solutions, and virtualization.
- Experience with Intune/SCCM is a plus.
- Experience with Microsoft Defender for Endpoint is a plus.
Soft Skills
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent verbal and written communication.
- Ability to explain technical concepts to non-technical users.
- Good intercultural awareness and adaptability.
Physical & Travel Requirements:
- Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders.
- Occasional travel to remote sites and between local offices (up to 20%).
What we offer you:
Competitive Paid Time Off (3 weeks to start)
12 Company Paid Holidays per year
Annual Bonus Program
Full Medical, Dental, and Vision benefits
Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
6% 401K or Roth Company Match with Immediate Vesting
Company Paid Retirement Security Contributions following 1 year of employment
Tuition Reimbursement/Educational Assistance
Quarterly Gym Reimbursement
Do you have a question about the role?
Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
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Easy ApplyIT Support Specialist - Duncan
Information technology internship job in Duncan, SC
Job Description
IT Support Specialist - Fast Track Your IT Skills with Us!
Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly
Who is Morris Business Solutions:
We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between!
Responsibilities / Qualifications:
Become a tech hero by troubleshooting problems for our clients via phone, email, or in person.
Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key!
Dive into a wide range of IT challenges, from hardware to software.
Highly Preferred Skills (but we can train the right candidate!):
2+ years of IT experience (or a passion for learning and a willingness to grow!)
IT-related degrees or certifications a plus
Experience with networks, firewalls, and keeping servers happy
Experience with the tech trinity: Active Directory, VPN, and SQL
Bonus points for experience with MSP, Office 365, and IP Phones
Be able to work in the Duncan office 5 days a week.
Why Choose Morris Business Solutions?
Competitive salary and bonus structure (hello, financial freedom!)
Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!)
Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!)
Training and development opportunities to keep your tech skills on point
Join a fun and supportive team that feels like family!
Ready to join the Morris Business Solutions family?
IT Support Services II-Help Desk
Information technology internship job in Greenville, SC
Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
IT Support Services II-Help Desk
We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives.
Key Responsibilities:
Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution.
System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices.
User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.
Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
User Account Management: Manage user accounts, permissions, and access rights within various systems and applications.
Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
Key Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
3-5 years of experience in IT support or system administration, preferably in a corporate environment.
Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications.
Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk).
Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
Strong communication skills, with the ability to explain technical concepts to non-technical users.
Preferred Experience:
Experience with ConnectWise
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).
Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
Knowledge of IT security practices and data protection regulations.
What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Flexible PTO
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
Auto-ApplyHelp Desk Analyst Tier 2 - Greenville, SC
Information technology internship job in Greenville, SC
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Help Desk Analyst Tier 2
Provide outstanding user support in communication, troubleshooting, and resolution of tickets.
Follow up with users to ensure that their tickets are resolved within the contracted or agreed upon time frame.
Contribute to Knowledgebase articles/guides, canned responses, and training.
Analyze trending recurring issues and collaborate to create end user training to resolve these issues.
Build documentation for various new and recurring tasks/operations.
React to high priority requests and support and interface with VIP/executive level personnel.
Configure new user equipment and accounts.
Provide IT Help Desk / Level 1 / Level 2 support to all local and remote clinics via phone/email/remote
Provide troubleshooting expertise in PC's, laptops, printers, medical equipment, and their associated software.
Manage mobile devices including iPhones, Androids, iPads, Samsung tablets via EndPoint and InTune
Basic Network Troubleshooting and work with vendors on Network issues.
Engage in Network Troubleshooting/Networking Training.
Analyze, investigate, and resolve high level support issues from customers via support cases logged in ticket system.
Adhere to agreed Service Desk procedures and working practices.
Consistently achieve high performance in troubleshooting and resolving tickets.
Monitor the outstanding incident queue and ensure all are progressed in a timely manner, within Service Level Agreements (SLA)s.
Any other duties deemed required as part of the day-to-day role and to be able to work across department when required.
Location and Schedule
Office in downtown Greenville, SC
4:30 AM - 1:30 PM
Education and Experience Requirements
Can work under pressure to deliver a high standard of service
Experience with desktop/laptop hardware repairs or upgrades required
Some Network troubleshooting experience helpful
CompTIA A+/Security+ certification desirable
Strong amount of technical knowledge of Windows 11, Microsoft Office products, EMR systems
Proficiency in MS Operating Systems, Remote Mobile Technologies, MS Office suite, and Smart Devices running iOS and Android
Basic Azure experience helpful
Prior experience is not required but some FreshService experience is a plus
Six (6) months experience in customer service with a passion for high customer satisfaction and achieving operational excellence
Previous experience working in a Help Desk analyst role
Position Benefits
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health Day
Calm
subscription for all employees
Auto-ApplyDesktop Support Technician - Piedmont, SC
Information technology internship job in Piedmont, SC
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
Job Description:
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Durham, NC and provide end-user support.
Duties and Responsibilities:
Troubleshoots, images, wipes, configures, orders, and ships out laptop computers, iPads, and mobile phones (iOS and Android)
Performs computer hardware, software, and mobile phone troubleshooting
Orders and replaces computer parts as needed
Follows and / or documents troubleshooting processes
Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software
Works well independently as well as within a team
Represents company in a professional and businesslike manner and communicates effectively with customers and associates
Preferred:
A+ certification is a plus but not required
Skills and Qualifications:
Minimum of 2+ years of Desktop Support and Customer Service experience
A+ certification is a plus but not required
Must feel comfortable jumping in and being the first to work on a complex issue; driven to work on complex IT issues never encountered before
Shows initiative and has go-getter attitude
Exceptional technical troubleshooting skills; will need to be able to get up to speed quickly
Must be self-motivated and enjoy working in a fast-paced, ever-changing work environment
Must be comfortable with constant change; strong desire to learn; does well in fast paced environment
ServiceNow experience not required but a plus
Windows 10 and Mac OS experience
Experience in an enterprise environment is a plus
Wage Range:
The rate for this position is between $18.00 - $26.40 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffingâ„¢, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit *****************
IT Services Jr Systems Administrator
Information technology internship job in Tigerville, SC
Junior Systems Administrator DEPARTMENT: INFORMATION TECHNOLOGY SERVICES The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory.
This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment.
Responsibilities
* Assist in the administration of applications and servers, including installation, patching, and troubleshooting.
* Assist with user account management.
* Support end-users by resolving technical issues related to hardware, software, and network connectivity.
* Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues.
* Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation.
* Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides.
* Perform routine system backups and participate in disaster recovery planning and testing.
* Participate in Network Services on-call.
* Other Assigned Duties
Average Weekly Time Allocations
30% - System Administration Duties
25% - End-user Support
20% - Network Infrastructure Maintenance
10% - Network Performance Monitoring / Response
15% - Unallocated/Other Assigned Duties
Physical Requirements
* Ability to lift and carry equipment weighing up to 75 pounds.
* Capability to work in confined spaces, such as server rooms or network closets, for extended periods of time.
* Manual dexterity and hand-eye coordination to perform tasks such as connecting cables, replacing components, and racking network equipment.
* Good vision and color perception to troubleshoot and identify issues with network cables, connectors, and indicator lights.
* Ability to sit or stand for extended periods while performing computer-related tasks.
* Ability to convey detailed or important instructions and ideas accurately, loudly, or quickly.
* Adequate hearing ability to communicate effectively in person, over the phone, and via audio/video conferencing.
Working Relationships
This role will report to the Director of Network Services.
This role is required to engage Student Technicians and other ITS staff to complete work and is required to communicate need, train, and follow-up with assigned or delegated work effectively.
Work Schedule
IT Services is open Monday through Thursday, 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 12 p.m. Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required. On-call participation during university closures and events is compulsory.
Travel
Some travel may be required for supporting our campus at Greer. In addition, there may be training opportunities where travel may be necessary.
This job description in no way states or implies that these are the only duties to be performed by the employee. This new team member will be required to follow other instructions and to perform other reasonable duties as requested by his or her supervisor.
IT Specialist
Information technology internship job in Travelers Rest, SC
Salary: $50,000 - 60,000
What is your perfect fit?
Strong experience with providing technical assistance to end-users
Ability to research, diagnose and troubleshoot
Great written & oral communication skills
Do you enjoy working in office everyday?
If that describes you, we need to talk!
What your future day will look like:
Normal schedule is 8am - 5pm with ability to work early mornings, evenings or weekends periodically
Assist with software applications and hardware needs
Handling multiple projects at once
Benefits Offered:
Full benefits including medical, dental, STD, Long TD, PTO
Type: Direct
To be a champion in this role, you will need:
1+ years of help desk or technical support experience
Proficiency in Office 365 applications
Ability to travel up to 50 miles as needed
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Service Desk Technician II
Information technology internship job in Greenville, SC
SERVICE DESK TECHNICIAN II
Purpose
Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 2 is to provide client-centered, efficient, and effective level 2 remote support to Corsica clients. As an intermediate-level technician, the Service Desk Technician 2 plays a key role in minimizing client downtime and disruptions to client technical environments by resolving more complex and non-standard technical issues.
Responsibilities
The responsibilities for this position include:
Receive, classify, and triage incidents and simple requests.
Troubleshoot and resolve incidents to return service to clients as quickly as possible.
Implement low risk, well-understood changes that are requested by end users.
Follow standard operating procedures as documented in the Knowledge Management System.
Work with the team and escalate as needed with the assistance of management.
Stay up to date on the latest technologies through ongoing education.
Maintain and update system documentation and event records.
Competencies and Qualities
Qualified candidates must meet the following job requirements:
Able to function effectively in a high-paced environment
Able to understand the perspective of the client in all service interactions
Makes effective use of time and complete tasks efficiently and on time
Able to work with a team, communicate effectively, and have high attention to detail
Meets client and corporate expectations for attendance, quality, and performance
Must have intermediate experience with each of the following:
System hardware, software, and operating systems
Active Directory and Group Policy administration
Must have basic experience with each of the following:
Cloud solutions such as Office 365 and Google Apps
Networking concepts such as TCP/IP, DNS, and DHCP
Switches, firewalls, and advanced infrastructure
Experience with each of the following is a plus but not required:
Cloud-based data-centers such as Azure and AWS
Server applications such as SQL Server and RDS
Voice technologies and phone systems
Education, Experience, and Certifications
Required
Must have at least a high school diploma or GED.
A minimum of 4 years of professional ITSM experience is required.
Must have at least 2 certifications from vendors such as Apple, CompTIA, or Microsoft.
Preferred
Associate degree or better is preferred.
MSP experience is preferred.
Supervisory Responsibility
This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures.
Work Environment
In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure.
Travel
Less than 1% travel is expected with this position.
Physical Demands
Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving.
Position Type/Expected Hours of Work
This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IT Administrator
Information technology internship job in Greer, SC
This role oversees and maintains the organization's comprehensive IT infrastructure, focusing on system reliability, data security, user support, and technology lifecycle management. This involves managing servers, network components, cloud services, and endpoint devices to ensure optimal performance and business continuity.
ESSENTIAL RESPONSIBILITIES
This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed.
System and Server Management:
Deploy and test updates on all servers, ensuring proper functionality and security.
Manage and monitor all network hardware (servers, network access control appliances, firewalls, etc.) for performance and intrusion.
Maintain and update firewall OS and configure both the firewall and network access control (NAC) for content filtering.
Evaluate server performance and ensure sufficient storage capacity.
Manage server hardware upgrades (RAM, drives) and perform software upgrades.
Manage and maintain the Active Directory (AD) domain, including user onboarding/offboarding, access privileges, and security.
Ensure all server software, including specialized applications like the barcode server software, is updated and running efficiently.
Security and Endpoint Management (Client Devices):
Develop, test, and execute a schedule for installing updates/patches on client endpoints.
Manage comprehensive threat detection and prevention (antivirus, anti-spyware, anti-malware) solutions across all servers and client endpoints, ensuring timely updates and optimal performance.
Monitor the network for potential security intrusions.
Ensure file system privileges are correctly set to maintain data security.
Data Protection and Disaster Recovery (DR):
Validate data backups (on-site and off-site) for proper execution, content accuracy, and retention.
Perform data and system restores upon request.
Regularly test full system restores and Active Directory restoration procedures.
Write and test the organization's Disaster Recovery plan.
Office 365 and Cloud Services:
Ensure Office 365 services (including email/cloud-based messaging and collaboration) are running efficiently.
Manage user accounts within Office 365 (add/remove users, password management).
Test Office 365 backups and restoration procedures.
Procurement and Vendor Management:
Research, purchase, and manage the inventory of all IT hardware (including new endpoint devices) and software/licensing.
Coordinate, oversee, and manage all work with external IT consultants and vendors.
Oversee and manage other IT-related systems, such as VoIP/phone systems and internet service providers (ISPs).
User Support and Troubleshooting:
Set up and configure all new endpoints (including domain access, user profiles, remote access like VPN shortcuts, and security software).
Provide support for all endpoint issues (hardware, OS reinstallation, software reinstallation, network access, performance, file system privileges).
Troubleshoot network issues (internal/intranet/internet connectivity) and printer issues.
Provide support for key line-of-business applications (e.g., ERP/CRM like Great Plains and Salespad), including add-ons, and general office software issues.
Troubleshoot database issues involving SQL Server and TSQL queries.
Deliver user training on new software updates (e.g., Office 365 application updates).
Serve as the primary contact for advanced support from hardware vendors (e.g., Dell).
Physical Security Systems:
Manage and maintain building access control (e.g., badges via security software).
Manage and maintain security camera systems.
SUPPLEMENTAL RESPONSIBILITIES
Completes any tasks and/or projects assigned by supervisor
Other duties as assigned
ACCOUNTABILITY
Maintain and develop exceptional technical documentation for all network, system, and endpoint configurations, troubleshooting, and maintenance procedures.
Responsible for the overall maintenance, troubleshooting, and management of the entire network and all associated servers (including cloud services, web server, VPN, and file sharing/storage servers) and computers.
Research, recommend, and deploy IT best practices, standards, and protocols for system and network maintenance.
AUTHORITY
This role has no direct reports
QUALIFICATIONS
Education/Experience:
Associate's Degree or 5+ years of experience in IT
Specific Characteristics:
Proven ability to effectively communicate with stakeholders, build trust, and maintain a high level of professionalism.
Adaptable and flexible to rapidly changing priorities.
Commitment to maintaining the highest degree of confidentiality when handling sensitive information.
Ability to maintain composure under pressure and manage multiple simultaneous tasks effectively.
Proficiency across all IT disciplines, with the ability to diagnose and fix problems across various software and hardware platforms.
Strong customer service skills, helpful demeanor, and ability to perform well under stress.
DEMANDS
Time and availability
Must be able to work at least 40 hours each week from 8 am-5 pm, or some variation thereof.
Occasional evening and weekend work may be required as job duties demand
Travel
Must have transportation to and from headquarters.
Physical
The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to hear and talk
Use of hands for keyboard usage
Frequent sitting, standing and walking
Occasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving up to 100 pounds when moving and changing computer equipment.
Environment
Must be able to work in a moderately loud work environment.
DISCLAIMERS
AAP/EEO Statement-
North American Rescue, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Support Technician
Information technology internship job in Greenville, SC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Support Administrator - Salary range $60 - $70k annually BOE
Information technology internship job in Gray Court, SC
We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications.
Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security.
Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner.
Monitor system performance and proactively identify and resolve potential issues to minimize downtime.
Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches.
Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals.
Manage user accounts, permissions, and access rights across various systems.
Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement.
Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
5- 7 years proven experience as an IT Administrator or in a similar role.
Strong knowledge of IT systems, networks, hardware, and software applications.
Familiarity with cybersecurity best practices and tools.
Excellent problem-solving skills and the ability to think analytically.
Effective communication skills to interact with both technical and non-technical stakeholders.
Detail-oriented approach to managing tasks and documentation.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company matching.
Professional development opportunities and support for certifications.
Collaborative and inclusive work environment.
If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role.
ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.
Auto-ApplyIT Support Administrator - Salary range $60 - $70k annually BOE
Information technology internship job in Gray Court, SC
We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications.
Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security.
Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner.
Monitor system performance and proactively identify and resolve potential issues to minimize downtime.
Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches.
Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals.
Manage user accounts, permissions, and access rights across various systems.
Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement.
Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
5- 7 years proven experience as an IT Administrator or in a similar role.
Strong knowledge of IT systems, networks, hardware, and software applications.
Familiarity with cybersecurity best practices and tools.
Excellent problem-solving skills and the ability to think analytically.
Effective communication skills to interact with both technical and non-technical stakeholders.
Detail-oriented approach to managing tasks and documentation.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company matching.
Professional development opportunities and support for certifications.
Collaborative and inclusive work environment.
If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role.
ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.
Auto-ApplyIT Service Desk Intern
Information technology internship job in Greenville, SC
World Acceptance Corporation is excited to host an IT Service Desk Intern for the summer of 2026. The program will begin in late May and will last 10-12 weeks. The IT Service Desk Intern will assist in providing technical support and issue resolutions to internal customers across the organization. This position is designed to give hands-on experience in troubleshooting hardware, software, and network issues while learning fundamental IT support processes. Responsibilities may include assisting with password resets, equipment setup, inventory tracking, basic troubleshooting, and documenting support procedures under the guidance of the Service Desk team.
Essential Duties and Responsibilities:
Assist the IT Service Desk team in providing first-level technical support to internal users in the corporate office and branch locations across the U.S.
Learn to respond to help requests received through the ticketing system, by phone, or in person.
Assist with setup, configuration, and deployment of new computers, peripherals, and other equipment.
Support end users with basic troubleshooting of hardware, software, and network connectivity issues.
Help maintain IT inventory, including hardware and software tracking and stock replenishment.
Assist in creating and updating knowledge base articles and user guides.
Participate in IT projects and rollouts as assigned, gaining exposure to real-world IT operations.
Provide excellent customer service while learning effective communication and problem-solving techniques.
Maintain confidentiality and follow IT security guidelines and best practices.
Perform other duties as assigned by the Service Desk Manager or senior IT staff.
Competencies:
To perform the internship successfully, an individual should demonstrate the following:
Continuous Learning - Demonstrates eagerness to learn new technologies and IT processes. Seeks feedback and applies it to improve performance.
Customer Service - Displays professionalism and courtesy. Responds promptly to user needs and follows up to ensure satisfaction.
Problem Solving - Thinks critically to identify simple solutions. Escalates more complex issues appropriately.
Teamwork - Works well within a team environment. Shares knowledge, asks questions, and supports others.
Use of Technology - Shows interest in technology and a willingness to learn new systems and tools.
Education and/or Experience:
Currently pursuing an Associate or Bachelor's degree in information technology, Computer Science, or a related field.
Previous internship, coursework, or personal experience in IT support or troubleshooting preferred but not required.
CompTIA A+ or similar certification coursework in progress is a plus.
Physical Demands:
Must be able to remain in a stationary position for extended periods.
Occasionally move about the office to access equipment, files, and supplies.
Operate a computer and other standard office equipment regularly.
May occasionally lift up to 25 pounds.
Work Environment:
Office environment.
Occasional travel may be required.
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyIT Support Specialist
Information technology internship job in Easley, SC
FE_WIBU-E488 IT Support Specialist - Full Time - Easley (SC), United States Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States .
Your main tasks and responsibilities:
* Position Summary:
The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures.
Key Responsibilities:
Technical Support & Systems Administration
* Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.
* Build and configure PCs and laptops per standard configurations.
* Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.
* Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures.
* Monitor and apply security updates, antivirus, and system patches.
Networking & Infrastructure
* Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.
* Troubleshoot and resolve network issues, including VPN and wireless connectivity.
* Maintain network documentation and dashboards for proactive monitoring.
Project & Vendor Coordination
* Assist with IT project planning, budgeting, and implementation.
* Coordinate with vendors and consultants for hardware/software procurement and support.
* Handle warranty claims and ensure compliance with purchasing policies.
IT Operations & Process Improvement
* Use ServiceNow to manage and resolve help desk tickets.
* Document solutions and contribute to knowledge base articles.
* Support local applications and user access control.
* Propose and implement improvements in IT processes and infrastructure.
To succeed in this role, you will need:
* Education & Experience
* Bachelor's degree in Computer Science or related field, or equivalent experience.
* 5+ years of experience in IT support and systems administration.
* Experience in a multi-site, enterprise IT environment preferred.
Technical Skills
* Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies.
* Proficiency in Cisco networking, including routers, switches, and wireless controllers.
* Familiarity with ITIL practices and ServiceNow or similar ticketing systems.
* Experience with backup systems, storage solutions, and virtualization.
* Experience with Intune/SCCM is a plus.
* Experience with Microsoft Defender for Endpoint is a plus.
Soft Skills
* Strong analytical, troubleshooting, and problem-solving skills.
* Excellent verbal and written communication.
* Ability to explain technical concepts to non-technical users.
* Good intercultural awareness and adaptability.
Physical & Travel Requirements:
* Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders.
* Occasional travel to remote sites and between local offices (up to 20%).
What we offer you:
* Competitive Paid Time Off (3 weeks to start)
* 12 Company Paid Holidays per year
* Annual Bonus Program
* Full Medical, Dental, and Vision benefits
* Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
* 6% 401K or Roth Company Match with Immediate Vesting
* Company Paid Retirement Security Contributions following 1 year of employment
* Tuition Reimbursement/Educational Assistance
* Quarterly Gym Reimbursement
Do you have a question about the role?
Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
About us
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13'500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). **************
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