Information technology internship jobs in Chambersburg, PA - 390 jobs

Technology/IT Systems Technician Additional Information: Show/Hide IT Systems Technician Center for Education Services Grade 11 of the ESP Salary Scale $25.66 - $46.41 per hour 8 Hours/Day, 12-Month Work Year Reports to Assistant Manager, IT Services and Support Employee Benefits Summary Role Overview The Systems Technician is one of the most visible IT staff members to schools/end users and serves as IT Ambassador. They provide technical direction, end user and systems support of all applications, client connectivity, desktops, mobile devices, peripherals, and desktop management infrastructure. Minimum Requirements High school diploma/GED. Two (2) years of progressive experience in installing, upgrading, troubleshooting, and repairing operating systems, hardware, and software applications within a Microsoft Windows and Apple environment. Excellent customer service and team building skills, with a genuine curiosity and passion for solving technology challenges and helping others. Current CompTIA A+ certification or ability to obtain within one (1) year of hire date. Understanding of enterprise device imaging (MAC and Windows). Demonstrated ability to generate reports, monitor systems health, and proactively resolve problems through using desktop management or other mechanisms. Demonstrated experience and ability to configure, install, deploy and troubleshoot desktop applications. Demonstrated experience with Active Directory administration and user/group management. Demonstrated understanding of TCP/IP and Ethernet technology including basic networking principles, including network troubleshooting (both in theory and in practice) for connectivity issues such as DHCP, DNS, and use of tools such as PING, NSLOOKUP and NETSTAT, along with ethernet cabling standards. Demonstrated knowledge of various desktop/mobile operating systems and hardware technologies including software/hardware troubleshooting, upgrades and component replacement. Possess a valid driver's license with no court ordered restrictions. Ability to perform the essential functions of the job with or without reasonable accommodations. Preferred Qualifications Associates Degree in an Information Technology related area. Network/Systems administration experience. Microsoft SCCM desktop management experience and JAMF mobile device management experience. MAC, IOS/iPad, Chrome book and other mobile operating systems experience including troubleshooting, device management and software installations and repair. Ability to automate and/or script processes or procedures such as software installations and customizations. Work experience in K-12 educational setting. Familiarity with WCPS policies, goals, and programs. Role Responsibilities Test and deploy enterprise workstation images using SCCM, PXE or related technologies for all WCPS computer systems. Perform onsite and remote end-user troubleshooting and problem resolution. Using systems desktop management technologies, monitors faults, performance, and capacity issues; prepares remediation and inventory reports, analyzes reports and takes proactive remediation action. Evaluate hardware and software performance and interoperability testing under various applications, operating systems, hardware configurations, and software combinations. Install, configure, maintain, troubleshoot and repair all technology resources including client connectivity, mobile and wireless devices, desktops, desktop sub-systems and peripherals. Assign, maintain and update user accounts, user permissions, group memberships and passwords on assigned WCPS systems. Assist with all end-user desktop and mobile applications (MS Office, Open Office, Google Apps, etc.). Provide end-user training, documentation and support to improve the organizations' overall system proficiency. Complete hardware, software and operating system troubleshooting, upgrades, maintenance, and repairs on computers, mobile devices, printers, peripherals and other information technology (both onsite and remotely using desktop management technologies). Continuously identifies opportunities for process and quality improvement and implements applicable technologies and/or process changes. Using a workflow management system, performs multi-tiered, incident, change management, problem resolution and end-user support. Complete assigned projects including requirements analysis, quality control, implementation and development activities and system documentation within department defined Service Level Agreements (SLA's). Maintain service, equipment, and software inventory records. Implement the running of data cables, punch down jacks, patch cables and supervise contract personnel on large installation projects. Remain current and competent by learning new technologies and obtaining certifications as requested by management and/or as identified by the employee and mutually agreed to by the supervisor. Demonstrate courteous and professional demeanor to all stakeholders of Washington County Public Schools. Perform other duties as required. Environmental Factors and Physical/Mental Requirements The Environmental Factors and Physical/Mental demands represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required period of sitting at a desk working on a computer and other office equipment. Ability to sufficiently and efficiently move throughout the building and grounds for extended periods. Must have the use of sensory skills to effectively communicate and interact with others as normally defined by the ability to see, read, talk, and hear. Ability to maintain emotional control under stress. Ability to move, raise, lower, and carry objects up to 20 lbs. on a regular basis. Must be able to operate powered equipment. Must be able to bend, crouch, stoop, reach, walk stairs, and climb. Will be subjected to loud noises, interactions, and traffic flow in a highly populated office environment.

Spectrum is seeking a talented Supply Support Analyst (Technical Support) to provide the necessary services and management planning to facilitate and provide readiness based technical services in support of V-22 supply support management, spares execution to our customer in Philadelphia, PA. As a critical member of our team, you will carry out the following: Key Abilities and Responsibilities: Perform studies and analyses related to supply support for the V-22 weapons system, sub-systems, and equipment. Perform maintenance of database files utilizing available tools to enter file updates. Initiate National Stock Number establishment in conjunction with design changes to V-22 aircraft configuration. Provide database discrepancy corrections reports and Primary Inventory Control Activity/Secondary Inventory Control Activity requests. Participate in V-22 maintenance plan reviews with contractors and government personnel regarding proposed changes, specifically review source, maintenance and recovery codes changes. Conduct supply support analyses of individual items for data accuracy, interchangeability, and substitutability and maintenance replacement rate values result in adequate replenishment and repair schedules are met. Perform analysis which examine sensitivities to program changes with respect to production quantities, utilization rate, operating scenarios, and maintenance support concept. Required Skills and Experience: Minimum of 5 years of experience supporting DOD supply/logistics. Minimum of 3 years of experience in the field of Navy Aviation. Experience and working knowledge of USN ERP. Knowledge of databases including File Management Tool, Defense Logistics Information Service and Federal Logistics Information System. Knowledge of DOD configuration management and other elements. Ability to read and interpret aviation drawings. Education: N/A Security Clearance: N/A Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification. [EEO/AA/Protected Veterans/Individuals with Disability employer].

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description Reporting to the Director of Technical Operations, the Tech Bar - Resident Support Specialist is a customer-service focused, entry-level role responsible for providing technical support to residents in an efficient and accurate manner. This position serves as a front-line representative of Menno Haven and the Technology Operations department, assisting with basic technical issues across assigned areas. The Help Desk Specialist diagnoses and troubleshoots hardware and software problems to ensure optimal system performance and resident satisfaction. The role requires flexibility to work evenings and weekends to support resident needs and events. Qualifications: High school diploma or GED equivalent, preferred. Strong customer service skills and a pleasant demeanor, required. Excellent interpersonal and communication skills, required. Knowledge of mobile phones, tablets, and laptops required. Knowledge of Microsoft Windows, MacOS, iOS, and Android preferred. Ability to work patiently and effectively with customers to resolve technical issues, required. Ability to be available to work Nights and Weekends as required. Ability to troubleshoot hardware components and peripheral devices on the network is required. Ability to diagnose and resolve software issues on troubleshoot software on networked devices is required. Ability to connect devices to wired and wireless networks is required. Benefits (dependent on eligibility): Excellent Health, Dental and Vision plans Group Life Insurance - 100% company paid Pet Insurance Employee Assistance Program Generous PTO. 403(b) Retirement Plan Shift: Part-time no benefits, non-exempt Shift - varies We look forward to you joining the Menno Haven team! mennohaven.org "We will be an innovative organization that nurtures the human spirit, is passionate about service, and demonstrates God's love, one person at a time." Menno Haven is an Equal Opportunity Employer. Menno Haven provides equal employment opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, disability status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

BioTechnique is a sterile injectable full service CDMO providing cytotoxic and therapeutic sterile injectable fill -finish services. From IND applications through commercial scale production, we provide formulation and compounding, fill -finish, and lyophilization services for a wide variety of liquid injectables. BioTechnique utilizes our team's expertise to create a process design for our clients' products that best suits their needs. The Experience With operations spanning the globe and featuring a multi -cultural team, BioTechnique is passionate about bringing the best and brightest together in an effort to form something truly special. When you make the decision to join our team, you will be offered the ability to feel inspired in your career, explore your professional passions, and work alongside a group of people who will value and nurture your talents. We are firm believers in coaching and developing the next generation of industry leaders and influencers. When joining our internship program, you will not only gain invaluable experience but also become an integral part of a company that values innovation, collaboration, and professional growth. At BioTechnique, it's about more than just a job-it's about your career and your future. Your Role Our IT Internship provides comprehensive, hands -on experience in network infrastructure, server administration, and IT operations within a cGMP -regulated environment. Interns will work collaboratively with cross -functional teams to deliver network and server support, uphold compliance with regulatory guidelines, and foster continued professional growth. Ideal candidates will demonstrate an enthusiasm for technology and a strong continuous learning mindset. Internship Duration: January - May, with intent to extend upon successful completion of internship. Assist with ongoing technical support for all IT activities, issues, troubleshooting, and maintenance for a range of systems, hardware, software, user PCs, laptops, and so on. Assist in monitoring and maintaining network infrastructure, including switches, routers, and firewalls (Cisco experience preferred). Support basic server administration tasks for Windows Server environments; Linux knowledge is a plus. Help with virtualization tasks using VMware (e.g., creating VMs, monitoring performance). Document network configurations and assist with inventory management of IT assets. Participate in network troubleshooting, including diagnosing connectivity issues and verifying configurations. Assist in firewall rule reviews and basic security checks under supervision. Contribute to help -desk and end -user support, for PCs, laptops, printers, and other user devices. Troubleshoot hardware and software issues and escalate as needed. Record all maintenance activities and IT work orders in our eQMS (SolarWinds). Additional in -scope responsibilities as required. Requirements Enrolled in related technical degree programs i.e. Computer Science, Networking, System Administration, etc. Familiar with networking fundamentals (TCP/IP, VLANs, Cisco switches/firewalls). Basic understanding of virtualization concepts (VMware preferred). Demonstrated knowledge of Windows Server administration (Linux is a plus). Must be local to York, PA. Must be able to intern minimum of 15 -20 hours per week during academic semester. Strong problem -solving skills and attention to detail. Strong drive and willingness to learn in a regulated environment. Detail -oriented with a commitment to accuracy and quality. Enthusiasm for learning and growth. BenefitsEqual Opportunity Employment Statement PSC is committed to is committed to a policy of Equal Employment Opportunity with respect to all employees, interns, and applicants for employment. Consistent with this commitment, our policy is to comply with all applicable federal, state and local laws concerning employment discrimination. Accordingly, the Company prohibits discrimination against qualified employees, interns and applicants in all aspects of employment including, but not limited to: recruitment, interviewing, hiring (or failure or refusal to hire), evaluation, compensation, promotion, job assignment, transfer, demotion, training, leaves of absence, layoff, benefits, use of facilities, working conditions, termination and employer -sponsored activities and programs, including wellness, social and recreational programs. Employment decisions will be made without regard to an applicant's, employee's, or intern's actual or perceived: race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or any other status protected by law. #LI -JL1

Role Description: As Field Technician, you will be responsible for installing, configuring, and maintaining a wide variety of technology solutions in various commercial environments. Technologies will include, low voltage/structured cabling, VoIP telephone systems, surveillance and access control systems, mass notification systems and a variety of IT solutions such as computers, servers, and networking. The selected candidate will spend approximately 90% of their time servicing local area businesses within an 80-mile radius of Frederick, MD and 10% of their time in the Frederick office supporting customers remotely; occasional overnight and after hours on call support will be required. A minimum of one years experience with computer maintenance, Windows operating systems support, and computer network installations/troubleshooting is required for this position. Low voltage cabling, VOIP telephone systems and security system installation/troubleshooting experience is strongly desired but not required. Teltek will provide training, tools, laptops, cell phone and vehicle for this position. Veterans and other motivated, hardworking individuals that are interested in making a career change into the fast-paced and lucrative technology industry are encouraged to apply. All candidates must be able to demonstrate commitment, tenure, and growth mindset through their previous career history to be considered for this position. Qualifications Demonstrate a basic working knowledge of the installation, troubleshooting of computers, operating systems and networking. Ability to exhibit an above average level of customer service, exceptional verbal and written communication and the ability to work independently and as part of a team. Strong problem-solving, troubleshooting, and analytical skills Valid driver's license and reliable transportation Minimum of a high school diploma required; Associate degree, completion of trade school, apprenticeships, technical certificates such as (Microsoft Network+ and A+, MCSE/MCP, CCNA, etc.) and/or some college strongly preferred. Demonstrates a Can-Do, positive attitude and team player and the willingness to take whatever initiative necessary to service customer needs efficiently. Detail-oriented with excellent organizational, follow through and documentation skills. Must be a motivated, hardworking and an independent self-starter with the ability to prioritize and work independently with minimal supervision. Bi-lingual English and Spanish is strongly preferred; proficiency in spoken and written English required. Eligible to work in the US with a valid drivers license, clean driving record; ability to pass a background and drug screenings. Some travel and after-hours/on call work will be required. Ability to lift and move up to 50lbs independently. Ability to work at heights up to 35 feet utilizing a lift and/or ladders. Security Clearance: Not Required

Company: Lucayan Technology Solutions LLC Employment Type: Full-Time Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Security Force Assistance & Stability Integration Directorate (SFASID). This position plays a critical role in supporting SFASID's mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide. Key Responsibilities Serve as data administrator and content organizer for SFASID's website, SharePoint™ portal, Army 365 systems, and social media platforms. Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information. Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery. Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories. Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release. Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts. Provide IT, audio/visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming. Minimum Qualifications U.S. Citizen with ability to obtain installation access. High School Diploma or equivalent (Bachelor's degree in IT, Media, or Communications preferred). Experience with IT support, digital content management, or knowledge management systems. Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages). Ability to manage multimedia integration (video, audio, graphics) for digital and web products. Required Qualifications Favorable NACI for Common Access Card (CAC) eligibility and DoD network access. Demonstrated ability to provide DVIDS media support. Familiarity with Knowledge Management systems and Communities of Practice/Interest. Strong organizational, communication, and collaboration skills. Security Clearance & Certifications Clearance: Favorable National Agency Check with Inquiries (NACI). Training/Certifications (must complete or maintain): Anti-Terrorism (AT) Level I Training. iWATCH Army Security Awareness Training. OPSEC Level I Training (initial and annual). DoD Cyber Awareness Training. DoD 8570.01-M IA/IT baseline certification within 6 months of appointment. Work Environment Duty Station: Carlisle Barracks, PA (onsite required). Schedule: Monday-Friday, 0800-1700, excluding U.S. Federal holidays. Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners. Why Join Lucayan Technology Solutions LLC? Be part of a mission-driven team supporting the U.S. Army's peacekeeping and stability operations. Contribute to the digital transformation and knowledge management of a premier Army Institute. Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations.

About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking a skilled IT Systems Support Technician to join our team in a full-time, onsite role based in Chambersburg, PA. This position provides critical support for classified and unclassified Department of Defense (DoD) network environments, including DoDNet, and DISA CIO/DISA networks. Responsibilities Include: Provide touch support for DoDNet, DISA CIO/DISA SCI network, and unclassified/classified/ Video Teleconferencing (VTC) and support for LANs. Provide touch labor support on VTC equipment and fiber networking connections. Maintain and track system, user, address, and network port data. Assist with network documentation and user guides. Support users with IS issues and develop, update, review and comment on network topologies and facility drawings and diagrams. Required Skills, Qualifications and Experience: Required Citizenship and Clearance: Must be a US Citizen with a current DoD Top Secret clearance Required Certifications: Must hold one of the following certifications (Cloud +, GICSP, GSEC, Security+, or SSCP) Required Experience: 1-3+ years of related experience in a technical support or help desk environment. Education: Bachelor's degree or equivalent experience. Required Skills: Knowledge of TCP/IP networking and basic networking concepts. Experience with DNS and group policy. Ability to troubleshoot network connectivity using common tools like nslookup, ipconfig, tracert and netstat. Ability to work in a team environment, take the initiative to address identified issues. Ability to interface with customers and respond to requests for troubleshooting assistance. Working knowledge of troubleshooting fiber cabling issues and Cisco EVoIP phone provisioning preferred. MS Excel experience is a plus. Location: Must reside within a commutable distance from Chambersburg, PA to work a full-time onsite schedule. Work Environment and Physical Demand: Prolonged periods of sitting and working at computer Compensation: $60,000+ At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.

IT Support Specialist The IT Support Specialist will work within the helpdesk team to directly support end users to resolve reported incidents and fulfill submitted requests. The IT Support Specialist will be responsible for: Being the first point of contact for customer issues and requests. Process customer issues or requests submitted through phone, email, or customer portal. Fulfill customer requests through documented procedures. Solve known problems through documented resolutions. Troubleshoot undocumented basic issues in order to resolve incidents. Track customer requests and incidents with detailed notes to facilitate smooth escalations. Perform scheduled and documented system maintenance. Submitting work logs in a timely manner. Position Requirements Prior experience with MSP processes, support procedures and tools. Familiarity with basic networking concepts. Prior experience supporting Microsoft 365. Location: Frederick, MD 21704

Job DescriptionOverview: All Lines Technology is seeking a PC Deployment Technician to support enterprise-level hardware refresh and deployment projects. This role involves preparing, configuring, and installing new devices while ensuring seamless migration of user data and applications. It's an excellent opportunity to advance your IT career and gain hands-on experience with modern deployment tools and processes. Responsibilities: Perform pre-deployment assessments and site surveys. Image and configure new PCs, laptops, and peripherals using modern deployment tools (e.g., Microsoft Endpoint Manager, Autopilot). Backup and restore user data from legacy devices to new hardware. Conduct hardware and software upgrades, including OS and productivity suites. Test and install networked printers and peripherals. Manage asset inventory and update tracking systems. Support end-of-life device replacement and secure data wiping. Troubleshoot deployment issues and provide end-user support during migration. Preferred Skills & Experience: Experience with large-scale Windows 10/11 deployments. Familiarity with modern imaging tools (e.g., USMT, MDT, SCCM, or Autopilot). Knowledge of network configuration, including DHCP, static IP assignment, and TCP/IP setup. Ability to map network drives and configure shared resources. Understanding of Active Directory and domain join processes. Basic knowledge of Microsoft 365 setup and license activation. Strong troubleshooting skills and attention to detail. Powered by JazzHR QX2MBTSWcQ

Are you looking for a new opportunity where you can leverage your IT expertise, support a collaborative team, and make a meaningful impact? Horizon Farm Credit is recruiting an experienced IT Specialist to join our Information Technology team. We have one position available, and the qualified candidate will work in our Mechanicsburg office. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices and other facilities may be required. This is a great opportunity to support technological initiatives that drive efficiency and innovation across our association. Position Description: As an IT Specialist, you will provide helpdesk support to end users, assist with security and application administration, and deliver training. You'll also provide onsite support to branch and administrative offices, manage system maintenance and installations, and ensure compliance with local security requirements. This role requires creativity, independence, and communication skills. You may also take the lead on association-wide IT initiatives. Areas of Responsibility: Provide exceptional IT support to all end users across Horizon Farm Credit. Identify, research, and resolve technical issues; document and track resolutions to ensure a timely resolution. Manage our centralized IT inventory. Administer and manage IT systems, including: Helpdesk software Security systems Print management systems Device management systems Other financial services software systems Develop training materials and communication plans for IT projects. Assist with hardware and software upgrades across the organization. Research and recommend new technologies to support strategic goals. Participate in association-wide initiatives and provide guidance to staff. Education & Experience Bachelor's degree or equivalent experience in IT or related field. Generally, a minimum of four to eight years of IT experience in a related area. Requirements Proficiency with Microsoft Office, Microsoft Operating Systems, financial services software, and general PC maintenance. Strong willingness to learn and understand Horizon's functions and service provider core systems. Excellent customer service, communication, and organizational skills. Ability to work independently, prioritize tasks, and maintain confidentiality. Experience analyzing PC and network-related problems. Willingness to travel and occasionally work evenings/weekends. Ability to lift up to 15 pounds and sit for prolonged periods. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference in agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401 (k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Inclusive work environment Salary Range: $68,200 - $84,000, depending on experience. Equal Opportunity Employer including veterans and individuals with disabilities.

Are you looking for a new opportunity where you can leverage your IT expertise, support a collaborative team, and make a meaningful impact? Horizon Farm Credit is recruiting an experienced IT Specialist to join our Information Technology team. We have one position available, and the qualified candidate will work in our Mechanicsburg office. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices and other facilities may be required. This is a great opportunity to support technological initiatives that drive efficiency and innovation across our association. Position Description: As an IT Specialist, you will provide helpdesk support to end users, assist with security and application administration, and deliver training. You'll also provide onsite support to branch and administrative offices, manage system maintenance and installations, and ensure compliance with local security requirements. This role requires creativity, independence, and communication skills. You may also take the lead on association-wide IT initiatives. Areas of Responsibility: * Provide exceptional IT support to all end users across Horizon Farm Credit. * Identify, research, and resolve technical issues; document and track resolutions to ensure a timely resolution. * Manage our centralized IT inventory. * Administer and manage IT systems, including: * Helpdesk software * Security systems * Print management systems * Device management systems * Other financial services software systems * Develop training materials and communication plans for IT projects. * Assist with hardware and software upgrades across the organization. * Research and recommend new technologies to support strategic goals. * Participate in association-wide initiatives and provide guidance to staff. Education & Experience Bachelor's degree or equivalent experience in IT or related field. Generally, a minimum of four to eight years of IT experience in a related area. Requirements * Proficiency with Microsoft Office, Microsoft Operating Systems, financial services software, and general PC maintenance. * Strong willingness to learn and understand Horizon's functions and service provider core systems. * Excellent customer service, communication, and organizational skills. * Ability to work independently, prioritize tasks, and maintain confidentiality. * Experience analyzing PC and network-related problems. * Willingness to travel and occasionally work evenings/weekends. * Ability to lift up to 15 pounds and sit for prolonged periods. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference in agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: * Medical insurance with dental and vision care options * 401 (k) with significant employer matching * Paid time off, holidays, and volunteer time to support work/life balance * Tuition reimbursement and training opportunities * Student loan reimbursement * Leadership and career development opportunities * Paid maternity and bonding leave * Paid short-term disability * Inclusive work environment Salary Range: $68,200 - $84,000, depending on experience. Equal Opportunity Employer including veterans and individuals with disabilities.

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Help Desk Technician for one of our client at Harrisburg PA Job Description Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC's, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems. Tasks include: Receive calls for assistance, elicit information, and perform hardware and software diagnostic procedures including use of utility programs in diagnosis and troubleshooting of IT hardware and software. Refer Tier 2 calls to technical staff via Remedy or service providers Resume or restore mainframe, LAN and user IDs and passwords through RACF or Active Directory Restart or reset local and remote hardware devices using Qualifications Field experience (i.e. Hands on PC Support experience). Provide service and preventive maintenance. Diagnose/coordinate repair of prod and dispatching & tracking Servce Provider Ability to identify and track issues, risks, and action items Experience w/Remedy or equivalent problem tracking Experience using an Automated Call Distribution System (ACD) Experience working in an Enterprise Level Help Desk environment Education: 2 year college degree or equivalent technical study Additional Information For immediate consideration, please send resume to Ryan at [email protected] OR Feel free to contact us at ************ X 4391 if you need more information.

Job Description We are looking for an IT Support Specialist that will be responsible for supporting our computer network and users in many capacities. You will be a key contributor to our company's success and the long-term goals we plan to implement. This is an addition to our current staff. Who We Are: Transteck Inc family of dealerships is one of the largest Heavy Duty Truck dealer groups with 13 locations and 4 body shops, in the North East United states. We have over 200 trained technicians, over $5,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best-in-class facilities, training and equipment while working with the industry leader in large heavy-duty trucks. But despite our size, our 13 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. All our facilities are kept clean and the pace fast as we strive to keep our customer trucks on the road. We offer Benefits Including : Competitive Wages, Medical Insurance (Capital Blue Cross), Dental and Vision Insurance, Short Term Disability and Long Term Disability Insurance, 401k with employer match. Responsibilities: Setup new and refurbished equipment as per end user requirements. Perform necessary updates and upgrades to Operating Systems and a variety of other software applications used within our different departments. Install necessary peripherals such as printers and scanners to local machines as well as within the network. Assist with Help Desk tickets to provide users with speedy resolutions to their wide array of issues including but not limited to: - Resolve basic network issues such as Wireless connections and Local Area Networks among other systems. - Document issues and resolutions properly for record keeping and posterity. - Consistently follow up with users to insure proper function after issue resolution. - Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc. Qualifications: Good written and verbal communication skills for interacting with end users. Experience with and a solid understanding of Windows 10 Professional Proficient in Microsoft Office (Knowledge of Office 365 Administration a plus) Basic understanding of wireless networks and Overall computer knowledge Must be malleable and quick to adjust to a fast-paced environment. Willingness to take initiative with a can-do attitude. Good interpersonal skills Dependable, punctual and proactive Aptitude & Attitude - we'll teach you the rest!

Apply Lead IT Specialist (SYSADMIN/INFOSEC) Department of Defense Defense Logistics Agency J64 - DCBBB Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $105,383 - $137,000 Columbus, OH: $109,966- $142,957 Dayton, OH: $109,308- $142,103 Fort Belvoir, VA: $120,579- $156,755 New Cumberland, PA: $120,579- $156,755 Ogden, UT: $105,383 - $137,000 Philadelphia, PA: $116,123- $150,962 Richmond, VA: $110,083- $143,109 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $105,383 - $137,000 Columbus, OH: $109,966- $142,957 Dayton, OH: $109,308- $142,103 Fort Belvoir, VA: $120,579- $156,755 New Cumberland, PA: $120,579- $156,755 Ogden, UT: $105,383 - $137,000 Philadelphia, PA: $116,123- $150,962 Richmond, VA: $110,083- $143,109 Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/29/2025 Salary $105,383 to - $156,755 per year See Summary Section for Additional Salary Information Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test Yes Financial disclosure No Bargaining unit status Yes Announcement number DLAJ6-26-12857332-MP Control number 853045200 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency "Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans. Videos Duties Help * Ensures that the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services. * Provides Tier 3 DLA Enterprise level support for COTS Application, Enterprise Infrastructure Application Support Branch for the NIPRNET, SIPRNET, and Operational Technology (OT) environment. * Responsible for design, implementation and sustainment efforts of DLA server-based computing to include the DLA Enterprise Monitoring and OT environments. * The IT Specialist participates in the planning and scheduling installation of new or modified hardware, OS and Application software as it is related to Enterprise monitoring and OT. * Participate in the evaluation of methods, techniques and procedures designed to improve the overall efficiency of the IT environment. * Represents the team consensus and conveys the team's findings and recommendations in meetings. * Dealings with other team leaders, program officials, the public and other customers on issues related to or that have an impact on the team's objectives, work products and tasks. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Critical Sensitive with Secret Access * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations, J-6. Qualifications To qualify for a LEAD IT SPECIALIST (SYSADMIN/INFOSEC) GS-2210-13, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Prepares reports and maintains records of work accomplishments and administrative information, as required and coordinates the preparation, presentation and communication of work-related information to the supervisor. * Provide technical guidance, analysis, advice, and troubleshooting/problem resolution on a wide range of operational problems. * Isolates, identifies, analyzes, evaluates and resolves hardware, software and/or communications problems as they relate to web services. * Participate in planning, designing, conducting and evaluating the results of feasibility and hardware\software performance studies and environmental tests of next generation of assigned products for enterprise implementation. * Reviews contract proposals, individually and on agency headquarters teams, to ensure requirements are adequately met prior to award of contract. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: Occupational Interaction Assessment * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress tolerance * Teamwork Occupational Judgement Assessment * Decision Making Occupational reding Assessment * Reading Comprehension Occupational reasoning Assessment * Reasoning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 12/29/2025. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Jesime McCullough Email ******************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

BACKGROUND The National Biodefense Analysis and Countermeasures Center (NBACC) is a one-of-a-kind facility located on Fort Detrick in Frederick MD and is dedicated to defending the nation against biological threats. Its work supports DHS and National biodefense preparedness planning, response, emerging threat characterization and bioforensic analyses. It is the first national laboratory created by DHS in response to biodefense gaps identified following the Amerithrax attacks of 2001 and has been operated by the Battelle National Biodefense Institute (BNBI) since 2006. Since its inception, NBACC and its staff have filled critical shortfalls in our scientific knowledge of biological agents needed to protect the public and defend the Nation from biological threats, whether naturally occurring, accidental, or deliberate and provided federal law enforcement with scientific data to support the investigation and attribution of biocrimes and protection of the US bioeconomy. NBACC includes two centers: the National Bioforensic Analysis Center (NBFAC), which conducts the technical analyses in support of federal law enforcement investigations, and the National Biological Threat Characterization Center (NBTCC), which conducts experiments and studies to obtain data required for a better understanding of biological vulnerabilities and hazards. Together these centers offer a unique national resource for understanding the risks posed by biological agents and emerging technologies to inform biodefense policy and response planning and the operational capability to support the investigation, prosecution, and prevention of biocrimes and bioterrorism. PRIMARY FUNCTION Provides direct support to the administrative and laboratory users for the NBACC/BNBI IT Service Department operations and functions. MINIMUM REQUIRED QUALIFICATIONS Associate's degree (or equivalent) in Computer and Information Systems and a minimum of 0-4 years of related IT experience. Excellent interpersonal skills to interact with customers via email, telephone, and in person. Industry Standard certifications (MCDST/MCTSP/MCSE/MCSA/NET+/SEC+ etc.) are desirable. Proficiency and clarity in both written and oral communication is essential. Possesses organizational skills and has a proven track record of working independently and as a team player. A practical knowledge of biomedical, diagnostics or forensic laboratories operations is desirable. Skills and experience to support laboratory activities and work in accordance with NBACC's management system (e.g., ISO). Must be a citizen of the United States, able to obtain and maintain an interim secret clearance leading to a top-secret clearance and suitability for DHS. Participation in the Immunization Program, Medical Surveillance Program, and/or enrollment in the Personnel Reliability Program (PRP) may be required, dependent upon position and/or business needs. May be required to participate in NBACC's alternative work schedule and/or on-call schedule, dependent upon business needs. PRIMARY RESPONSIBILITIES Performs daily duties, such as backup log verification checks and changing backup tapes, using a high-level of attention to detail. Uses and tracks daily work in a ticketing system to record incidents and problem resolutions, keeping the customer informed during the process. Troubleshoots and repairs computer software, hardware, and network configuration issues. Provides Tier 1 technical support for MS Office Suite of applications (Word, Excel, PowerPoint, Visio, etc.). Assists in the management of networks and telecommunications systems including all voice and data communications to facilitate transfer of data and communications through NBACC/BNBI. Assists the IT Service Desk Manager in the selection, purchase, and replacement of computing and networking hardware. Must be a team player, communicate clearly, be open to hearing ideas and suggestions from others, diffuse situations, and exercise empathy and patience with colleagues. Must have the ability to multi-task, maintain composure under pressure, and utilize effective time management skills to prioritize tasks. Must be a self-starter driven by an eagerness to succeed, maintain flexibility, adapt to change in a productive and positive manner, learn new concepts, and utilize critical thinking to resolve complex problems. Maintains appropriate records. Performs other duties as assigned/authorized.