Information technology internship jobs in Iowa City, IA - 146 jobs

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information Thanks and Regards, Ankur Bhatia

The University of Iowa Health Care Medical Center Downtown (located at 500 E. Market Street, Iowa City, IA) is seeking a full-time Clinical/Technical Specialist. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UIHC clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved. A career with University of Iowa Health Care is more than a job. Here, you're part of something greater, something bigger. Our downtown campus is a 194-bed hospital (located at 500 E Market Street, Iowa City) providing a community-based model of care while directly connected to the expertise, technology, collaboration, and support of our entire health system. Join the team at our downtown campus. You'll find meaning and purpose knowing that your work helps make all of Iowa better. Position Responsibilities A. Provide Specialty Clinical/Technical Service • Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing. • Identify training gaps and proactively assess educational needs. • Maintain and update equipment and supplies used in instrument reprocessing. • Performs all duties performed by the Central Service technicians as needed. B. Provide Education • Provide health education and feedback to individual staff members relative to department operations. • Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators. C. Collaborate/Communicate with Health Care Team • Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care. • Communication to a variety of audiences through data. D. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education • Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. • Knowledge and compliance to accreditation agencies such as The Joint Commission. • Identify and communicate variances and create action plans to address them. • Assists to ensure staff are compliant with policies, procedures, and regulations. E. Human Resources Management • Supervises technical activities of technician staff in UIHC Central Sterilizing Services. • Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding. • Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury. • Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved. • Supports management during HR procedures and communicate any issues to HR and CSS leadership. Education Requirements • Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing. Experience Requirements • Must possess and maintain certification through a nationally recognized central sterilizing service training program such as HSPA (Healthcare Sterile Processing Association) or CBSPD (The Certification Board for Sterile Processing and Distribution). • Proficient in computer software applications such as Word, Outlook, and Excel • Excellent written and verbal communication skills. • A minimum of 2 years related experience working in a medical field that includes a sterile processing component. Desired Qualifications • Familiarity with UIHC supervisory functions such as ELMS and performance reviews. • Experience managing in a union environment. In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: · Resume · Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Emilio Villagrana at ***************************. Additional Information Compensation Contact Information

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. Skill Required Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience. 6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment. Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite. Excellent verbal and written communication skills. Strong problem solving skills and the ability to quickly learn new software. Proven ability to work independently with a strong focus on customer service. Working knowledge of computer hardware and peripherals. Qualifications Note: In-Person Interview Only. No Web-cam, No Exceptions. Additional Information Best Regards, Amrit Lal

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for contributing to project scoping, designing, and issuing transmission line designs per the scope. Interfaces with internal ITC departments and applies scope and requirements from initiation of project through design, construction, and as-built completion. Reviews and responds to inquiries on the impact of proposed projects and external entities' requests for modification to and coordination with ITC transmission line facilities. Provides technical support and recommendations to field personnel and contractors for the installation, maintenance, and troubleshooting of system components. Prepares, manages, records, and confirms accurate documentation of ITC assets. Applies ITC standards and specifications to align with current practices and industry standards & requirements. Attends meetings and educational sessions to increase professional knowledge and skills. REQUIREMENTS Bachelor's degree in Construction Management, Engineering Technology, or relevant, equivalent experience and/or education (minimum of two (2) years of related experience). Knowledge of transmission line design, construction, and maintenance functions. Knowledge of applicable codes and standards including National Electrical Safety Code (NESC), American Concrete Institute (ACI) and American Institute of Steel Construction (AISC) preferred. Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint). Knowledge in and user of PLS-CADD with ability to design transmission lines and specify material with minimal oversight. Ability to learn and utilize job-specific software. Possess sound analytical problem-solving and documentation skills. Ability to communicate effectively both verbally and in writing with peers and superiors inside and outside the Company. Ability to multi-task and work under minimal supervision in a team environment. Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

About the role Describe the role and team the candidate will be joining What you'll do Describe the specific responsibilities and job functions of the role Qualifications Describe the experience and attributes of the ideal candidate

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

TelePharm builds software for healthcare organizations to streamline workflow and communication in order to strengthen their patient relationships and adherence outcomes. We seek to enable broader global patient access to cutting-edge personalized medicine. Our clients range from mom and pop pharmacies to large healthcare systems across the United States. Being part of a small team means wearing many hats. As Support Analyst you will play a critical role in our customer's success by developing processes to provide them with an unmatched onboarding and support experience. You are a creative and self-motivated individual, excited to learn new things and tackle new problems. You thrive in a startup environment that demands you stretch yourself, and you flat out get stuff done. Responsibilities and Expectations Become a TelePharm platform expert including backend / technical workings and practical business applications. Promote revenue growth, customer adoption, retention, and overall satisfaction. Act as a bridge between development and customer success team. Level 2 support. Technical documentation for publishing on customer success team knowledge base. Contribute to the development of customer success team software tools - release distribution, rapid deployment, and testing tools. Hardware discovery, management, configuration. Customer and user onboarding process development and automation. Determine minimal use case to recreate and resolve software and network issues immediately, or provide concise details to development team for further analysis and resolution. Maintain and enhance customer satisfaction by providing proactive support and communication. Travel 25% Skills and Requirements Exhibit strong leadership, communication, team-first attitude and problem-solving skills. Ability to work independently and take initiative to complete tasks and identify problems with little to no direction. Exceptional project management and analytical skills. Network configurations and troubleshooting, (VPN, Firewall, etc). Some scripting language knowledge (JavaScript, Python, etc). Understanding of Software as a Service Ability to identify and submit product enhancement requests Experience with networking, wireless, firewalls, security, anti-virus, remote access, user management and backup. System monitoring, alerting, problem logging, and coordinating tasks effectively to troubleshoot issues for prompt resolution. Bonus Points Working knowledge of HTML/CSS Pharmaceutical/Health Care experience HIPAA/PHI training Pharmacy Technician experience About TelePharm We are a small team of technology enthusiasts, and we like to have fun while changing an industry. We work out of a unique office space in downtown Iowa City. We offer health benefits, competitive compensation, Taco Tuesdays, discounted downtown parking and a working environment with team members who want to be the best at what they do.

INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. The IT Salesforce Administrator will be responsible for participating as a hands-on technical resource assisting with the implementation and administration of our Salesforce software, system integrations, maintenance functions, production support ensuring high availability, as well as advising management of Salesforce/CRM best practices and assisting with setting strategy for optimal use. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package. This is an onsite position located in North Liberty, IA Essential Duties and Responsibilities Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Maintenance of our Salesforce solution by performing upgrades, addressing technical issues, and improving efficiency by evaluating system functions and integrations. Work during off hours on system upgrades and fixes to reduce impact on the business. Ensure high system availability and production support which includes the facilitation of periodic testing, implementation of contingency plans to ensure availability of applications in case of system failure, DR support, and working closely with network, security, vendors, etc. Manage the vendor relationship as it pertains to the core system. Serves as liaison between end users and development (technical and non-technical) during all phases of the product lifecycle. Is responsible for application configuration, patching, regular maintenance, upgrades, release management and production support. Identifies, promotes, and evaluates idea driven solutions and innovations by clearly understanding the business needs and responding with technical solutions. Facilitates business process changes for greater efficiency and improvement. Plans, conducts, directs, and performs project need analysis, managing the delivery of solutions from conception to implementation. Prepares scope, work-effort, and detailed CBA's when needed. Works with current and potential vendors to evaluate, implement, address, and coordinate new hardware & software, releases, patches, regulatory compliance and serves as the point of escalation during outages or periods of degraded software performance. Acts as the point of contact for business units in solving serious software and usability problems. Communicating complex technical information to business customers and project teams in an effective and concise manner. Documents procedures and release plans in a manner such that successful future deployments and redeployments are repeatable. Performs general administrative functions, vendor due diligence, documentation & maintenance of vendor records. Contributes technical knowledge and understanding of applications to training programs, support documentation, and operating procedures. Adheres to the change management process for all changes made to system components by creating specifications in a manner that allows for notification to affected parties and recovery from the change in the event it is necessary. Provides back up administrative duties for team members where needed. Job Requirements/Expectations One or more Salesforce certifications preferred, such as Advanced Administrator, Salesforce Application Architect, Salesforce System Architect, Salesforce Platform App Builder College degree in relevant field or equivalent work experience required. Five years of similar experience in supporting business applications environments within a financial institution environment. Experience with core banking data processing, imaging, CRM, account opening, loan origination, and job scheduling systems is preferred. Proven ability to partner effectively across all levels of the organization and develop positive working relationships with outstanding communication skills. Excellent communication/influence skills, including reports; presentations; group facilitation; ability to develop professional relationships both inside and outside the organization. Capable of independent judgment with significant discretion to make daily operational decisions. Must be highly organized and able to execute multiple complex projects concurrently within required timelines and expectations and be able to redirect priorities based upon current workload and system priorities. Sufficient comprehension of Sales Force/CRM functions to solve unusual as well as common work problems required. General familiarity with problem analysis and excellent level of problem-solving capabilities to establish adequate solutions to operating problems. General knowledge of SDLC and projected results of those cycles for related applications. Experience with API, SFTP preferred. Experience in development using an agile methodology, preferably through Atlassian products. Must be able to satisfy all job responsibilities, including detecting and resolving system errors with very limited input from the direct supervisor. Stays current with emerging technology trends. Must be flexible to work after-hours and on-call. Must be bondable. Reporting Relationship This position reports to the Systems Administration Manager. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

NextEra Energy Resources is one of America's largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us! Position Specific Description This position is responsible for day-to-day IT infrastructure\operational support. This role provides technical support for all end users with a high degree of customer contact and focus, ultimately generating outstanding customer satisfaction. Candidate must be a US citizen or US Permanent Resident due to the nature of the work * Provide (24x7x365) on-call support on a rotational basis. * Contributes to the ongoing implementation of process improvements, automation, and leveraging AI to enhance the efficiency and delivery of IT Operations services. * Uses ServiceNow capabilities such as reporting, dashboards, and ticketing system to analyze and communicate Operational activities and monitor SLA's. * Serve as a subject matter expert in the areas of end user support and network infrastructure. * Strategic and analytical mindset with strong problem-solving abilities * Demonstrated experience understanding infrastructure operations * Plan and deploy network infrastructure while proactively identifying and resolving potential issues before they impact operations * Perform complex troubleshooting and root cause analysis using advanced diagnostic tools and methodologies * Ability to multi-task projects with limited lead time in a critical environment * Participates in the implementation of network infrastructure, availability and change management * Advanced proficiency with desktop support, Microsoft Windows, Active Directory, mac OS, iOS ecosystems, Tanium, ServiceNOW. * Collaboration Technologies: Expert-level support for WebEx, Teams, Zoom, and AV Systems * Network Infrastructure: Deep understanding of TCP/IP, LAN, Wi-Fi, security protocols, and enterprise networking * Asset Management: Enterprise-level device lifecycle management and procurement processes * Ability to translate complex technical issues into clear simplified statements * Experience facilitating meetings and ability to align technology solutions with strategic business objectives * Understanding of corporate governance and risk management * Experience managing external vendors * Troubleshoots hardware, system, and application issues * Experience managing sensitive information with highest levels of discretion * Ability to self-lead and prioritize workstreams * Oversee activities with procurement, delivery of assets, and user integrations * Performs other job-related duties as assigned Job Overview

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all. We are looking for a technology-minded individual to join our client's growing team in Decorah, IA! Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest PRIMARY RESPONSIBILITIES (but not limited to): Laptop and desktop computer troubleshooting and repair Server maintenance Network configuration, troubleshooting, and maintenance Frequent, effective communication with clients, business owners and colleagues QUALITIES AND SKILLS (but not limited to): Knowledge of Microsoft 365 Business and Windows operating systems A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs) A thorough understanding of servers, including cloud servers A thorough understanding of cyber security practices Ability to use basic tools/do physical hardware installs Eagerness/willingness to learn and adapt Excellent customer service and verbal and written communication skills Able to communicate with all levels of customers Ability to work as a member of a team ESSENTIALS (but not limited to): The ideal candidate must be a self-starter and have the ability to work independently. Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver's license Use of your personal vehicle with mileage reimbursement will be required Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position) We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience BENEFITS: PTO is based on time with the company IRA with 3% match Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost) EEO AND VETERAN EMPLOYER

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We Are Looking to Add a Key Member to our Product Technology Group! The Technology Change Management Specialist is responsible for overseeing and coordinating all changes to the organization's IT systems and services, ensuring that changes are implemented smoothly with minimal disruption to business operations. Operating within the ITIL framework, this role manages the entire change lifecycle - from initial request through review, approval, implementation, and post-change evaluation. In our Agile and DevOps-driven environment, the Change Specialist bridges fast-paced development efforts and stable IT operations, balancing the need for rapid innovation with rigorous risk management and control. This position plays a pivotal part in risk mitigation, stakeholder communication, and audit compliance, acting as a guardian of the production environment's stability while enabling the business to evolve and adapt through technology changes. As a Technology Change Management Specialist, you will: Change Governance: Oversee the end-to-end change management process, ensuring ITIL-aligned governance, risk assessment, and compliance. Serve as the primary authority for evaluating and approving changes based on business priorities and technical impact. Maintain audit-ready documentation and enforce standards to minimize risk and disruption while supporting organizational objectives. CAB Leadership: Lead the Change Advisory Board (CAB), driving timely and informed decisions on proposed changes. Facilitate structured discussions among cross-functional stakeholders, ensuring transparency, accountability, and alignment with business priorities. Document outcomes and communicate decisions to maintain clarity and governance across all impacted teams. Risk & Impact Analysis: Perform thorough technical and business impact assessments for all changes, identifying dependencies and potential disruptions. Develop mitigation strategies and rollback plans to safeguard service continuity and minimize risk. Collaborate with technical teams to validate readiness and ensure successful implementation. Communication: Provide clear, proactive communication to stakeholders regarding change schedules, risks, and outcomes. Continuous Improvement: Monitor KPIs (e.g., change success rate, incident correlation) and implement process enhancements. Incident Coordination: Collaborate with Incident Manager during major incidents to assess emergency changes. Documentation: Maintain accurate records of all changes in the ITSM platform. To be successful in this role you will need: Education Bachelor's degree in information technology, Computer Science, or related field or equivalent work experience ITIL certification(s) preferred Project Management Professional (PMP) certification preferred Agile or DevOps certifications (e.g., Certified Scrum Master, DevOps Foundation) preferred. Experience Minimum of 3 years in IT Service Management or related roles. Minimum of 1 year of Change Management or related roles Hands-on experience managing major incidents and coordinating technical teams. Experience managing Change Process in financial services, or other regulated environment. Exposure to enterprise environments with complex infrastructure. Expertise in enterprise change management Leadership experience in cross-functional meetings or continuous improvement initiatives. Skills and Abilities Strong written and oral communication with ability to use the language of the business Exceptional communication and coordination abilities. Attention to detail and process discipline. Continuous improvement mindset and adaptability to change. Strong working knowledge of ITIL change management principles and processes. Familiarity with the software development lifecycle (SDLC) and Agile project methodologies. Experience with change management tools and platforms (e.g., ServiceNow). Solid understanding of CI/CD pipelines and deployment practices. Excellent written and verbal communication skills. Strong stakeholder management and leadership skills. Analytical and problem-solving abilities. Computer Skills Excellent knowledge of MS Office productivity suite Knowledge of ServiceNow and Jira preferred Understanding of core software applications and products (such as Salesforce), infrastructure and networking, database is desirable Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes: Financial Benefits Competitive Compensation Monthly Bonuses for Eligible Employees 401(k) and Company Match Annual Profit Sharing Paid Time Off Health, Wellbeing, and Family Planning Benefits Paid Vacation - starting at 80 hours annually for employees in their first year of service. Paid Sick Days - Ten (10) per year with a conversion option for unused time. Ten (10) Paid Holidays per year Gym Reimbursement Health Insurance Dental Insurance Vision Insurance Short-Term and Long Term Disability Company Paid Life Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program Parental Leave Education and Career Planning Benefits Tuition Assistance Networking Opportunities Leadership Development Opportunities Perks Paid Parking Service Awards Hybrid work arrangements Business casual environment A strong organizational culture focused on our greatest asset: you! If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at ***************************** Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Information Technology Services intends to hire either an IT Support Analyst (PIC1) or an IT Support Consultant (PIC2) based on the qualifications of the successful candidate. Do you have a strong interest in providing exceptional technical support to end users? Do you thrive in an active technical environment where no two days are the same? If so Extended Technical Support at the University of Iowa may be the place for you! Extended Technical Support, part of IT Services at the University of Iowa, is home to both IT Support Analyst and IT Support Consultants who provide direct support, consultation, guidance, and training to users and identify technical solutions. These roles are responsible for the basic design, installation, setup, and maintenance of security patches, operational integrity, and support of stand-alone and networked computer systems in both Windows PC and Macintosh environments. Key Job Duties (not all inclusive): * Collaborating with colleagues to design, install, and configure hardware and software solutions. * Applying security patches and maintaining operational integrity of systems. * Providing basic training to end users on supported systems. * Administering public resources areas, ensuring a seamless experience for all. * Explaining technical concepts to non-technical customers in a clear and friendly manner. * Maintaining accurate software and hardware inventory records. * Being a go-to resource for resolving IT-related issues promptly and effectively. These are onsite positions. These positions are not eligible for University sponsorship for employment authorization. There is an expectation that the individual in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University's commitment to create a welcoming and respectful environment for all. For a detailed job description of either position listed above, please email Melanie Bell at **********************. Qualifications: IT Support Analyst: Required Qualifications: * Bachelor's degree in an appropriate discipline or an equivalent combination of education and related experience in technical support may also serve to meet these minimum requirements. * Professional support experience (typically 6 months - 1 year) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies. * Experience supporting Windows personal computers and laptops. * Experience supporting printers, multi-function devices, etc. * Experience supporting personal mobile computing devices (smartphones, tablets, etc.) * Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions. * Demonstrated excellent written and oral communication skills. * Excellent interpersonal, customer service and teamwork skills (including with technical peers). * Ablity to routinely move and transport computer equipment up to 50 pounds. Desirable Qualifications: * Valid US driver's license and ability to meet UI fleet safety requirements. * Experience supporting Apple computers and laptops. * Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console. * Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies. * General knowledge of the services and technologies provided by ITS and the campus IT organization and environment. IT Support Consultant: Required Qualifications: * Bachelor's degree in an appropriate discipline or an equivalent combination of education and related experience in technical support may also serve to meet these minimum requirements. * Professional support experience (typically 1-3 years) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies. * Experience supporting Windows personal computers and laptops. * Experience supporting printers, multi-function devices, etc. * Experience supporting personal mobile computing devices (smartphones, tablets, etc.) * Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions. * Demonstrated excellent written and oral communication skills. * Excellent interpersonal, customer service and teamwork skills (including with technical peers). * Ability to routinely move and transport computer equipment up to 50 pounds. Desirable Qualifications: * Valid US driver's license and ability to meet UI fleet safety requirements. * Experience supporting Apple computers and laptops. * Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console. * Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies. * General knowledge of the services and technologies provided by ITS and the campus IT organization and environment. Application Details: In order to be considered, applicants must upload the following materials and mark them as "Relevant File" to the submission: * Resume * Cover letter Information Technology Services will be hiring for one level listed within this requisition, depending on the qualifications of the successful finalist. You must indicate in your cover letter the classification (IT Support Analyst or IT Support Consultant) you wish to be considered for or indicate both. Please see required qualifications above for additional information. Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact **********************. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information * Classification Title: IT Support Consultant * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus Compensation * Pay Level: 3A4A Contact Information * Organization: Information Technology Services * Contact Name: Melanie Bell * Contact Email: **********************

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame Job Description Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40-hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. Qualifications · Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience. · 6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment. · Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite. · Excellent verbal and written communication skills · Strong problem solving skills and the ability to quickly learn new software. · Proven ability to work independently with a strong focus on customer service. Additional Information All your information will be kept confidential according to EEO guidelines.

Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable. Job Description Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will: Operate with minimal supervision and substantial discretion on matters of significance. Assist users with product-related issues, offering timely and effective solutions. Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge. Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision. Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed. Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback. *** This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible. This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week. Qualifications 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations. Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ). Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown. Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements. Effective and adaptable when things move fast and plans are still evolving. Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset. Bonus points Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience Hands-on tinkering with “vibe coding” - side projects or small experiments you can show. Strong technical writing for specifications, runbooks, and incident reports Comfortable inspecting network requests and spotting errors in the console. Experience troubleshooting API connections and integrations or with system reliability engineering. Additional Information We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it. We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable. This is a full-time position. We are currently hiring for the following set schedules: Sunday - Thursday: 10:00 AM - 7:00 PM Tuesday - Saturday: 10:00 AM - 7:00 PM

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive. We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology. This position is 100% onsite, in-office. Responsibilities: * Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals * Manage ticket queue to ensure timely resolution * Provide customer support using remote connection software * Provide thorough documentation on each customer interaction * Prioritize ticketing system flow by following SOPs and KB articles for resolution * Meet or exceed KPI goals * Troubleshooting of the following, though not limited to: * Advanced desktop issues * VPN connectivity * Entry-level server support * Hardware issues * Line of business support Requirements: * IT Fundamentals and A+ certifications, or equivalent professional experience * 1+ year of professional help desk experience * Strong customer service skills * High attention to detail * Ability to follow instructions and policies * Ability to adapt to changing and fast-moving environments * Strong phone skills Benefits: * Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options * Competitive 401(k) participation with up to 4% contribution match * Certification reimbursement to support your continued development * Meaningful opportunities for advancement within a growing organization * A culture built on drive, accountability, collaboration, and excellence Physical Requirements This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to: * Sit or stand for extended periods * Use hands and fingers for typing and computer work The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable. Job Description Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will: * Operate with minimal supervision and substantial discretion on matters of significance. * Assist users with product-related issues, offering timely and effective solutions. * Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge. * Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision. * Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed. * Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback. * This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible. This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week. Qualifications * 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations. * Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ). * Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown. * Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements. * Effective and adaptable when things move fast and plans are still evolving. * Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset. Bonus points * Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience * Hands-on tinkering with "vibe coding" - side projects or small experiments you can show. * Strong technical writing for specifications, runbooks, and incident reports * Comfortable inspecting network requests and spotting errors in the console. * Experience troubleshooting API connections and integrations or with system reliability engineering. Additional Information We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it. We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable. This is a full-time position. We are currently hiring for the following set schedules: * Sunday - Thursday: 10:00 AM - 7:00 PM * Tuesday - Saturday: 10:00 AM - 7:00 PM