Information technology internship jobs in Manhattan, KS

We are seeking a highly skilled and motivated Field Service Technician IT to join our team in the Information Technology and Services industry. As a Field Service Technician IT, you will be responsible for providing on-site technical support and troubleshooting for our clients' IT infrastructure and systems. In this role, you will travel to various client locations to install, configure, and maintain hardware and software solutions. You will work closely with clients to understand their specific needs and ensure their IT systems are functioning optimally. Additionally, you will be responsible for diagnosing and resolving any issues or problems that arise, and providing excellent customer service throughout the process. The ideal candidate for this position is a self-driven individual with strong technical knowledge in IT systems and hardware. You should have excellent analytical and problem-solving skills, as well as the ability to effectively communicate complex technical information to clients. Responsibilities · Provide on-site technical support and troubleshooting for clients' IT infrastructure. · Install, configure, and maintain hardware and software solutions. · Collaborate with clients to understand their specific IT needs and requirements. · Diagnose and resolve hardware and software issues in a timely manner. · Perform regular preventive maintenance and system updates. · Ensure compliance with industry standards and regulations. · Provide excellent customer service and support throughout the troubleshooting process. Requirements · Minimum of [3] years of experience in IT support or a related field. · Strong knowledge of hardware and software installation, configuration, and troubleshooting. · Familiarity with various operating systems, including Windows Operating System. · Ability to effectively communicate technical information to clients of varying technical expertise. · Excellent problem-solving and analytical skills. · Strong attention to detail and ability to prioritize tasks. · Proven ability to work independently and efficiently in a fast-paced environment. · Valid driver's license and willingness to travel to client sites as needed. Work schedule 8 hour shift Supplemental pay Other Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Referral program Employee discount Paid training

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Network Computer Solutions (NCS) empowers organizations by delivering the latest IT solutions. Our approach to business is simple; keeping our customers satisfied and prepared to interact with the rapid evolution of information technology. Our mission, to deliver high-performance solutions that are efficient and cost effective for our customers. Their success is our success. We are looking for qualified technicians to install, maintain and repair computers and networks. As a computer technician you must be well-versed in computer systems and network functions. This candidate will have the ability to monitor the organization's and their client's networks for security breaches and investigate when one occurs. Use and maintain software, such as firewalls and data encryption programs, to protect sensitive information. Check for vulnerabilities in computer and network systems. The ideal candidate will be reliable, be able to work diligently and accurately and will possess a great problem-solving ability to fix issues and ensure functionality. Responsibilities: Establish and maintain positive Client relationships. Understand a problem and work through details to reach a comprehensive solution in a timely manner. Timely and detailed documentation of Client configurations, issues, and resolutions. Offer quality support to coworkers and Clients through a variety of methods. Propose equipment, services, software, and solutions to increase Client efficiency. Maintain a prioritized schedule to effectively utilize the workday. Construct and execute comprehensive solutions that are in the best interest of the Client. Protect and preserve all personal and occupational information encountered during employment. Qualifications & Experience: One of the following 2+ years experience in an IT support role 2-year technical degree Bachelors in related field. * Strong background in server management, networking protocols. Ability to work in both a team environment. Exceptional trouble-shooting skills. Exceptional customer service skills. Excellent verbal and written communication skills. Clear driving record Ability to climb an 8 ft. ladder. Ability to lift 50 lbs. without assistance. Be punctual. **Looking for Candidates in the Lawrence, Emporia, Topeka, Manhattan, Kansas** Network Computer Solutions is an equal opportunity employer. All aspects of employment including decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure. Were looking for a well-rounded Field Technician who brings both hands-on technical expertise and strong communication skills to the table. This role blends the responsibilities of a bench technician with the adaptability required to support all aspects of a modern computing environment. You'll serve as a key point of contact for diagnosing and resolving issues related to workstations, hardware, software, networks, and more both remotely and on-site. Service Area: Manhattan, KS - Olathe, KS, stationed 100% out of Topeka, KS Travel Requirements: Onsite to local clients premises Key Responsibilities: * Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support. * Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction. * Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals. * Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions. * Perform complete hardware repair, maintenance, and security tasksfrom cleaning and component replacement to in-depth diagnostics. * Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts. * Install, reinstall, repair, and configure software, including operating systems, antivirus/security tools, and office productivity suites. * Back up data and perform system restores as needed to maintain functionality. * Test solutions for accuracy, document work, and provide recommendations for ongoing system health. Qualifications: * Practical experience with hardware assembly, disassembly, maintenance, and repair. * Strong knowledge of Windows OS (installation, recovery, setup, updates) and major software suites (e.g., Microsoft Office). * Familiarity with antivirus, security, and firewall technologies, including installation and recovery. * Working knowledge of business networking, including Active Directory, Group Policy, file sharing, and server applications (Exchange, MS Server). * Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus removal. * Ability to identify and diagnose failed hardware components. * Valid Drivers License. Preferred Education and Experience: * A+, Net+, and Sec+ certifications, or equivalent experience * Experience with all modern operating systems * Deep understanding of business networking * Deep understanding of Active Directory, Group Policy, File Sharing, etc. * General understanding of technology related to small-medium businesses * Virtualization experience is a plus! Benefits: * Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options * Competitive 401(k) participation with up to 4% contribution match * Certification reimbursement to support your continued development * Meaningful opportunities for advancement within a growing organization * A culture built on drive, accountability, collaboration, and excellence Physical Requirements: The physical requirements below describe the essential job functions needed to complete this job. * Consistent hand and finger dexterity necessary to operate computer equipment * Consistently required to sit, stand, walk, talk, hear, and see * Routine use of hands to type * Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch * Occasional need to walk around the office * Consistent vision abilities required; close vision, depth perception, and ability to focus * Ability to travel dependent on company needs * Occasional need to lift and/or move up to 30 pounds Work Environment/Conditions: * The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work) * Work is in an open office environment with steady conversation and interruption The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

Job Description About Us SnapIT Solutions is a leading IT services and staffing firm specializing in innovative technology solutions. We connect organizations with top-tier talent to achieve their digital transformation goals through expertise, innovation, and excellent customer service. Position Summary: We are seeking a motivated Help Desk Analyst to join our team. In this role, you will be the first point of contact for resolving computer, application, and system-related issues for internal users. Support includes hardware, software, mobile devices, network connectivity, and remote diagnostic services. You'll work in a process-driven environment focused on providing outstanding customer service and meeting service level objectives. Key Responsibilities: Provide courteous, timely, and technical support to end users via phone and remote tools. Troubleshoot and resolve issues with hardware, software, network connectivity, VPNs, Citrix, MS Office 365, Teams, Outlook, mobile devices, printers, and in-house applications. Document, track, and monitor trouble tickets, ensuring resolution within service level agreements (SLAs). Follow security policies and enforce user access guidelines. Support configuration and connectivity to client/server and web-based applications. Participate in team projects and support coworkers as needed. Communicate effectively with technical and non-technical users. Required Qualifications: Bachelor's degree in a related field with 1+ year of recent Service Desk experience, OR Associate's degree in Computer Science or related field with 2+ years of recent Service Desk experience, OR High School diploma with 2+ years of Service Desk experience. Proficient with Windows 10/11 Preferred Qualifications: CompTIA A+ or Network+ certification. Familiarity with ITIL practices. Experience with ServiceNow, Office 365, Citrix, and mobile operating systems. Strong writing, communication, technical reading, and organizational skills. Higher-than-average customer service skills. Familiarity with Incident Management software and remote management tools. Other Requirements: Must be a U.S. Citizen. Must pass two background screenings (mandatory supplier screening and client background screening for remote access). Valid driver's license. Must reside within a 60-minute commute to Topeka, KS. Reliable home internet and access to a phone for remote work. Work Environment: Monday-Friday, 8-hour shift between 6:30 AM - 5:00 PM. Initial on-site onboarding for 1-2 weeks. Once established, the position will be a hybrid work schedule (3-4 days WFH, 1 day in-office or as needed). Requires independent work, multi-tasking, prioritization, and effective time management. Minimum typing speed: 40+ WPM. Resume header must include: Full legal name Current location Citizenship status Interview Preference: In-person interviews Benefits: Competitive salary: $44,000-49,000/year Opportunities for growth and additional training Collaborative, supportive work environment Additional Information: Screening Requirements: United States citizenship is required for this position. This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Topeka, KS 66612 (Required) Work Location: Hybrid remote in Topeka, KS 66612

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Contract Role | Helpdesk in Kansas City MO Duration: 12 months contract with possible extension Hybrid role- 4: 1(office-Wednesday) 12 months contract- possibility of FTE Shift: 6.30 AM - 5.00 PM Scheduled Work Hours: Core hours for this workgroup are Monday -Friday, between 6: 30 AM -5: 00 PM. Technicians will work in eight-hour shifts to cover the core work hours for the group. Mandatory one-hour lunch and two 15-minute breaks. Valid driver's license required. Job Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices. Support is provided in a process-oriented environment with Service Level Objectives and specific focus on exceeding customer's expectations by delivering quality customer service. With minimal supervision, uses technical expertise and established guidelines to complete routine and assigned tasks accurately and in a timely manner. Consistently uses courtesy while providing support to end users. Asks questions to gather information about the problem and listens carefully. Guides the user through diagnostic and resolution procedures, using clear and concise directions Resolves a variety of Help Desk ticket problems with good judgment, attention to detail, persistence, and in a timely manner. Documents, tracks, and monitors trouble tickets to resolution. Meets SLA requirements. Follows policies and procedure to ensure corporate data security. Executes and enforces user access guidelines and procedures. Demonstrates working knowledge of and troubleshoots configuration and connectivity to client/server and web-based enterprise applications and mobile-workforce applications. Responds positively and promptly to coworker requests for assistance Participates in assigned projects, contributing to their accurate and timely completion. Communicates effectively with all levels of employees, both technical and non-technical. Education & Experience: A Bachelor's degree or technical degree in an Information Technology related field is preferred. Requires a High School diploma and two years of demonstrated work experience on a Service Desk. Prefer CompTIA A+ or Net + certifications. Education or training in ITIL, electronics, organizing, planning, decision making, and effective communication skills preferred. Skill/Knowledge/Ability: Successful candidate must have more than two years of demonstrated job experience using basic writing, effective communications, training, and technical reading skills as well as skills in interpersonal relations, handling conflict, organizing, analyzing, planning, judgment, listening, decision making, cooperation, sensitivity to others, technical problem solving, and system troubleshooting. Knowledge of Windows 10/11, and Microsoft Office is required. Candidate must be familiar with Incident Management software and processes, remote management tools, and has higher than average customer service skills. Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred. In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Aleshire Center Bonner Program Intern Department: Aleshire Ctr for Leadership & Comm Advertised Pay: 12.00 The Bonner Program Intern will be responsible for planning and creating new processes, materials, and training for the upcoming program/academic year. The student will possess knowledge of the Bonner program and its procedures. The student is expected to show initiative, complete work with autonomy and understand and articulate the learning outcomes of the Bonner program as well as the mission and vision of the Aleshire Center. They will interact with students and community partners in a variety of situations. Essential Functions: -Take a leading role in developing materials, activities, etc. for Bonner orientation. -Develop a social media plan to garner enthusiasm for the Bonner program and engage students and community partners. -Create a meeting and activity calendar for the program year. -Develop resource guides for current Bonner students and community partners. -Display a constant knowledge of programs within the Aleshire Center, including Bonner program, co-curricular programming, etc. -Perform additional job-related duties as assigned. -Work in the Aleshire Center student office as required. Non-Essential Functions: -Participate in recruitment and selection activities for the next incoming Bonner intern. -Attend Bonner Foundation training related to job responsibilities as able. -Flexibility to complete other tasks as requested by the Aleshire Center staff. Required Qualifications: .-Must be a current Washburn University student. -At least two (2) years of experience with Washburn University's Bonner program. -Effective communication skills - grammar, spelling, punctuation, and proofreading for corrections as well as proper and timely replies as needed. -Knowledgeable of the Bonner program and procedures. -Ability to organize and prioritize projects. -Manages time to complete tasks in timely manner. -Ability to demonstrate professionalism and initiative and work independently on assigned projects. -Knowledgeable of the Aleshire Center's curricular and co-curricular programs. -Must be able to maintain confidentiality of sensitive information. Preferred Qualifications: -Experience developing and/or implementing training and activities based on identified learning outcomes for Bonner program. -Experience working with the Bonner community engagement programs. Hourly, Part time Background Check Required

Are you passionate about ensuring business resilience and safeguarding critical IT operations? We're seeking an IT Disaster Recovery Coordinator to lead the development, implementation, and ongoing management of our disaster recovery (DR) strategies. In this role, you'll ensure rapid recovery of essential systems, partner with technical and business teams, and support regulatory compliance frameworks essential to our organization's stability. Key Responsibilities * Develop and maintain IT disaster recovery plans aligned with BCP, FFIEC, and GLBA standards. * Coordinate DR testing, documentation, and ongoing updates across systems and applications. * Partner with Business Continuity, Infrastructure, Cybersecurity, and Application teams on risk assessments, BIAs, RPO/RTO requirements, and remediation work. * Lead DR drills and table-top exercises and manage response efforts during real incidents. * Validate backup systems, replication processes, and failover mechanisms. * Maintain DR runbooks, contact lists, and escalation procedures. * Support audits, regulatory reviews, and business continuity committees. Qualifications * Bachelor's degree in IT or related field (or equivalent experience). * 3+ years in IT disaster recovery, business continuity, or IT operations. * Strong understanding of infrastructure, cloud technologies, backups, and cybersecurity. * Experience with DR tools and cross-functional coordination. * Excellent communication, organization, and problem-solving skills. CapFed is an equal opportunity employer.

GovCIO is hiring for a IT Technical Shift Lead (Desktop Support). The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective troubleshooting and resolution of desktop, laptop, and peripheral issues, while maintaining high standards of customer service and efficient team performance. This position is within the United States and is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. + Ensure prompt response and resolution of desktop support tickets. + Oversee setup and maintenance of desktop, laptop, and peripheral equipment. + Provide guidance and mentorship to junior team members. + Maintain accurate records of incidents and solutions. + Coordinate with other IT teams for escalated issues. + Monitor service levels and ensure compliance with SLAs. + Handle complex technical troubleshooting and problem-solving. + Conduct shift handovers and ensure smooth transitions between shifts. **Qualifications** Bachelor's degree in Information Technology or related field with 12+ years (or commensurate experience) Required Skills and Experience + Minimum of 3 years' experience in desktop support or similar role. + Previous supervisory or leadership experience in IT support. + Strong problem-solving and analytical skills. + Excellent communication and interpersonal skills. + Ability to work flexible hours and manage shift schedules. + Experience with Active Directory, Windows and Mac OS, Networking basics + Remote desktop tools, Incident management software, Technical documentation, Customer service, Leadership, Problem-solving Clearance Required: Must be able to acquire a HUD Public Trust **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $120,000.00 - USD $145,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7082_ **Category** _Information Technology_ **Position Type** _Full-Time_

Job Description Department: Operations Job Status: Full-Time FLSA Status: Non-Exempt Reports to: Team Manager of Systems and Desktop Support Positions Supervised: None Amount of Travel Required: Moderate Work Schedule: Monday - Friday, On-call status if needed POSITION SUMMARY The Desktop Support Tech III will be responsible for helping the Team Manager of Systems and Desktop Support and other Desktop Support Techs with overall operations of the data, telephone, and facsimile systems of the agency. This position requires you to have good communication and teamwork skills. The individual must be able to work independently and have the ability to make qualified independent judgements, and be highly motivated. This position provides support to other IT team members and are required to provide employees with rapid response to end-user problems and issues. During times when your primary responsibilities are limited, you may be asked to assist in other areas as needed to support overall operations, regardless of your specific role. ESSENTIAL FUNCTIONS Installs, moves, adds and changes for PCs, software, printers, et al. Provide backup support to other IT team members. Evaluate and prioritize support issues and refer calls/e-mails to appropriate IT staff or non-IT or facilities staff when appropriate. Rapid response to end-user problems and issues. Hardware and Software end-user technical support. Assist in maintenance of peripheral Information Technology equipment (printers, fax machines, copiers, scanners, etc.). Perform roll-outs, upgrades, and basic network maintenance. Assist Team Manager of Systems and Desktop Support as needed. Support remote access users and equipment. Support telephones and telephone system. Interface with vendors for support. Basic troubleshooting Level one tech support answering phones and emails. Comply with CARF Information Technology and Security Standards. Maintain a currency of knowledge with respect to relevant state of the art technology, equipment, and/or systems. Help monitor all network access and ensure regulatory compliance for all access to secure data. Participate in disaster recovery processes and business continuity procedures for re-establishing operation systems in the event of a disruption, both minor and catastrophic. Participate as a member of organizational teams as necessary. Ensure that Astra's HIPAA Security Procedures are adopted and followed. Consistently demonstrate the ability to work effectively within a team as well as individually. Complete required reports, documentation and other paperwork in a timely fashion and according to procedure/protocol. Assure compliance with program policies and procedures. Other Duties Demonstrate cultural and linguistic competence Approach interactions with individuals served and colleagues with a trauma sensitive lens Acts as an ambassador of the agency in the community setting. Support and actively promote the vision and mission of the agency and the philosophy of the strength's perspective Complete required agency and department trainings. Complete all assigned duties each shift, both written and implied. Other duties as assigned, as qualified and trained for. POSITION QUALIFICATIONS Graduation from HS or GED equivalent. 5 years of IT experience working directly in a desktop support position. General knowledge of network interconnectivity, Telephony, Microsoft Windows, Microsoft AD, Microsoft 365, VPN, and MFA or combination of several of these technologies preferred. Current or past certification in these areas are a plus: Microsoft MCSA, MS-900-900, Comptia A+ or other IT industry certs. Must have good command of the English language; must be able to read, communicate clearly and therapeutically with persons served and staff, both verbally and in writing, in a professional manner. Successful completion of criminal background check and DCF Child & Adult Abuse Registry check, and other applicable background investigations. Possess a valid Kansas driver's license, reliable transportation, and proof of auto insurance. KNOWLEDGE/SKILLS/ABILITIES: Effective communication skills (verbal and written) Customer focused (internal and external) Excellent listening skills Accountability Reliability Trust/Integrity Adaptability/Flexibility Time Management Organizational Skills Proficiency in MS Office Suite with ability to learn other software programs as necessary Relationship building Problem Solving Attention to detail and accuracy in work Being collaborative Open to learning and accepting feedback Ability to maintain appropriate boundaries and confidentiality Strengths based Family centered Community based Culturally respectful PHYSICAL DEMANDS N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Physical Demands Lift/Carry Stand (F) 10 lbs. or less (F) Walk (F) 11 - 20 lbs. (F) Sit (F) 21 - 50 lbs. (F) Manually Manipulate (O) 51 - 100 lbs. (O with assistance) Reach Outward (O) Over 100 lbs. (O with assistance) Reach Above Shoulder (O) Climb (N) Push/Pull Crawl (N) 12 lbs. or less (F) Squat or Kneel (O) 26- 40 lbs. (O) Bend (O) 41 - 100 lbs. (O) Other Physical Requirements: Stooping or bending to access files or lift and carry equipment or supplies is a requirement. Must be able to occasionally lift up to 50 pounds. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. WORK ENVIRONMENT This position is essential to operations with an office and community-based work environment, primarily on site, some community involvement, and requires a flexible schedule. Frequent travel between sites, partner agencies, and community events. Frequent interruptions may occur. Risk of exposure to aggressive adults and children. Risk of working with various pieces of equipment. This position may involve long periods of sitting or standing, using telephone, computer and mobile devices. Stooping or bending to access files or lift and carry equipment or supplies is a requirement. Evening and weekend shifts may be required. Must be available for on-call shifts for emergency call outs.

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** We are seeking a highly skilled Technical Lead with deep expertise in Java Spring Boot, API & Microservices architecture, cloud-native development (GKE/Kubernetes), integration patterns, event-driven systems, and modern identity management. The ideal candidate will be a hands-on engineer who can lead design and delivery of scalable platforms while driving enterprise and industry standards, ensuring security and compliance, and mentoring engineering teams. In addition, experience with PLC (Programmable Logic Controllers) and integrating industrial/operational technology with enterprise systems is highly valued, as it enables bridging IT and OT environments in a secure and scalable way. **_Responsibilities_** + Technical Leadership + Lead a team of engineers in designing, building, and deploying scalable enterprise applications. + Define and enforce enterprise architecture patterns, industry standards, and compliance requirements. + Partner with product managers and architects to translate business requirements into technical solutions. + Full Stack Engineering + Design and develop backend services using Java, Spring Boot, and Microservices architecture. + Develop RESTful and GraphQL APIs with strong security, scalability, and observability principles. + Contribute to front-end integration (React/Angular or equivalent) as needed. + Cloud & Platform Engineering + Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE) and other cloud-native services. + Implement containerized solutions, automated pipelines, and GitOps principles for deployment and scaling. + Integration & Event-Driven Architecture + Design and implement integration patterns with third-party APIs, enterprise systems, and OT environments. + Build event-driven and asynchronous solutions leveraging Kafka, Pub/Sub, or equivalent. + Ensure solutions are secure, resilient, and support high availability. + Identity & Security + Implement and manage authentication and authorization using Okta (OAuth 2.0, OIDC, SAML, MFA, RBAC). + Drive best practices for application security, compliance, and enterprise identity standards. + Mentorship & Collaboration + Mentor engineers, conduct code reviews, and promote a culture of learning and innovation. + Drive cross-team collaboration with QA, DevOps, and Product teams to ensure smooth delivery. **_Qualifications_** + 8+ years of hands-on software engineering experience, including 2+ years in a Tech Lead role preferred. + Strong experience with Java, Spring Boot, Microservices, RESTful APIs preferred. + Hands-on experience deploying applications on Kubernetes preferred (preferably GKE). + Strong knowledge of enterprise standards, architecture patterns, and compliance frameworks preferred. + Solid understanding of integration design patterns and working with external APIs preferred. + Experience with event-driven architecture preferred (Kafka, Pub/Sub, or similar). + Expertise in identity and access management using Okta preferred (authentication, authorization, SSO). + Knowledge of database technologies preferred (SQL/NoSQL). + Strong problem-solving, system design, and architecture skills preferred. + Experience with front-end frameworks preferred (React, Angular, or Vue). + Familiarity with CI/CD pipelines and DevSecOps practices preferred. + Exposure to observability tools preferred (Prometheus, Grafana, ELK, Splunk). + Knowledge of PLC preferred (Programmable Logic Controllers) and integration with enterprise/industrial systems. + Experience in regulated industries preferred (Healthcare, Pharma, Finance, Manufacturing) . **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $123,400 - $176,300 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/08/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Responsibilities Peraton is seeking a Summer 2026 Software Development Analyst Intern in support of the USPS Central Repair Facility program in Topeka, KS. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Discover careers that change the world and further advancements in defense, technology, and engineering today at Peraton. Use your experience to grow your career and support our global customers with the technology, systems, and solutions they need to enable their missions on the front lines and secure our world every day. With Peraton, you'll discover a culture built on diversity, respect, and above all teamwork. Together with our group of experts across the technical spectrum, you'll discover opportunities to make a difference in our world and start solving some of the world's most critical problems in the most innovative ways. Responsibilities: Under general supervision performs general application or web page design, implementation and documentation Assists current staff in designing upgrades to current system software Evaluate current applications and future needs to determine future projects Experience with Microsoft Visual Studio or other Visual IDE environment Experience with C# / C++,VB.NET and JavaScript Experience with ASP.NET, MVC, Windows Forms Knowledge of relational databases preferably Microsoft SQL Server #CRF2025 Qualifications Required Qualifications: US Citizenship and the ability to obtain and maintain a U.S. Postal Service security clearance. Clearance is required to start. Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university AND graduating after August 2026. Be majoring in Computer Science, Computer or Software Engineering discipline or related field. Be available to work full-time (40 hours per week) for at least 10 weeks during summer 2026 Must be local to the Topeka, KS area and/or willing to commute onsite daily. Desired Qualifications: Have an overall cumulative GPA of 3.0/4.0 or higher (unofficial academic transcripts must be provided at time of application by uploading the documents to your application or profile) 3.7 cumulative GPA or higher is strongly preferred. Good presentation and writing/communication skills. Self-motivated, willing to learn, and interested in working in a team environment. Experience in developing and delivering presentations and leading small groups. Experience in working in an autonomous work environment on complex projects. Experience in working on business or engineering full life-cycle projects from project inception through launch. #PeratonIntern Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range The rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. SCA / Union / Intern Rate or Range $24.50/hour EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Number #169250 - Topeka, Kansas, United States Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Position Overview: Our internships are unique in that you will work on a substantial project with one-on-one guidance from one of our many experts in the Animal Health research field. You will have the opportunity to network with other students with the same career interests as you in our program as well as get exposure to senior leaders in our company. And you'll get paid while you learn! In your downtime, learn how to network and ask our leaders about their experiences to gain greater perspective and learn how you can fit into our family. What we offer: We are located at the Pet Nutrition Center in Topeka, Kansas. In this amazing internship you will gain valuable, real life experience by assisting Senior Scientists in the development, testing and management of projects involving nutrition feeding and clinical studies in dogs and cats. This is a paid internship that provides a very competitive hourly pay rate. Learning Opportunities Study design and implementation Project Management Data Analysis Consumer insights Mentoring by Sr. Scientists Exposure to Sr. Management Qualifications: Must be at least a Junior or a Senior seeking a degree in animal science, pre-vet, veterinary medicine Minimum 3.0 overall GPA Ability to work in the United States on a permanent and unlimited basis Compensation and Benefits Salary Range $23.50 - $26.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies. Our Commitment to Inclusion Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. For additional Colgate terms and conditions, please click here. #LI-On-site

We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service. Job title: Onsite IT Technician Term Time Job Description: Onsite IT Technician Term Time £20,621.93 Birmingham Based We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service. This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field. This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle. What you will be doing * Provide scheduled technical maintenance and support for ICT to a set of schools. * Involvement in larger installations in schools in line with documented project plans. * Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations. * Research and to document development projects and procedures for the team in line with strategic objectives for the business. What we are looking for * Strong customer service skills * An interest in IT and a career in this area * Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential * Happy to work term time only * Full UK licence with access to own vehicle About Entrust Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England. What's in it for you? * A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93) * The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice * Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more * Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology * Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - ********************* Location: Birmingham * United Kingdom Time Type: Full time Contract Type: Permanent

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.