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Information technology internship jobs in Medford, OR

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology internship job in Medford, OR

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-51k yearly est. 12h ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology internship job in Medford, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $49k-71k yearly est. 60d+ ago
  • IT Support Specialist

    Linde 4.1company rating

    Information technology internship job in White City, OR

    IT Support Specialist-25002311 Description Linde Gas & Equipment Inc. IT Support SpecialistLocation: Medford, OR Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. What we offer you!What we offer you!Competitive compensation Comprehensive benefits plan (medical, dental, vision and more)401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities:Technical Support:Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution. Provide technical assistance for application system upgrades and monitor changes to operating system software as directed. Performance Monitoring & Maintenance:Analyze performance and implement improvements to ensure the stability of personal computers. Proactively monitor and maintain personal computers and resolve user-reported issues. Hardware and Software Deployment:Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support. Order computer supplies and maintain resource availability as required. Conference Room A/V Support:Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings. Device Management:Troubleshoot and activate smartphone, tablet, and handheld devices Process Adherence:Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets. Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently. Problem Analysis & Recommendations:Analyze potential solutions and recommend the best course of action within your area of expertise. Present findings and actionable recommendations to stakeholders. Task Management:Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner. Qualifications What makes you great: Basic 3-5 years of experience in IT equipment support Experience working with computer needs of a plant operations environment including control networks Proficiency in troubleshooting hardware, software, and A/V systems. Strong problem-solving abilities to address technical issues and ensure system stability. Excellent communication skills with the ability to work both independently and collaboratively. Experience with IT desk-side support or technical assistance roles. Expertise in managing technical escalations and meeting SLA targets. Prior involvement in IT projects or initiatives. Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): Degree or advanced studies in computer science or related field Experience working in fast-paced environments or with cross-functional teams Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U. S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1Primary Location Oregon-White CitySchedule Full-time Job - ITUnposting Date Ongoing
    $43k-83k yearly est. Auto-Apply 4d ago
  • Technical Support Specialist

    Innergy

    Information technology internship job in Medford, OR

    INNERGY is revolutionizing the woodworking industry with purpose-built, cloud-based ERP software designed specifically for custom manufacturers. Our platform empowers businesses to run smarter, faster, and more efficiently, bridging the gaps between design, production, and delivery for those who craft architectural millwork, cabinetry, and casework. But what truly sets us apart is our people. Now, with exciting momentum and recent acquisition, INNERGY is entering a high-growth phase. We're scaling quickly and thoughtfully-bringing in top talent and new ideas to help us reach the next level. It's an incredible time to join a team where your contributions will have real impact, your voice will be heard, and your work will help shape the future of a fast-evolving company and industry. At INNERGY, we believe that how we work matters just as much as what we build. Our culture is rooted in curiosity, continuous improvement, and a drive to create “raving fans,” both in our customer base and on our team. Position Summary As a Technical Support Specialist, you'll ensure clients receive fast, accurate, and empathetic help while fully leveraging INNERGY Design and integrated CAD/CAM solutions. You'll troubleshoot complex technical issues, collaborate across teams, and help shape the future of support by training our AI systems to anticipate and resolve client needs automatically. This role bridges client experience, technical excellence, and AI innovation, directly impacting customer satisfaction, operational efficiency, and product improvement. 📍 Location: Onsite in Medford, Oregon 🕒 Hours: 7:00 AM - 4:00 PM PST, Monday-Friday Key Responsibilities Client Support & Experience Manage and resolve client issues through Intercom and Microsoft Dynamics, ensuring responses meet SLAs and deliver a consistently positive experience. Communicate complex technical concepts clearly and empathetically to build client confidence and trust. Technical Troubleshooting Diagnose and resolve issues related to INNERGY Design, Microvellum Toolbox, and AutoCAD-based integrations. Support workflows including CAD integration, library configurations, and manufacturing processes to ensure seamless design-to-production operations. AI & Automation Enablement Tag and label “How-do-I” tickets to train Intercom AI, improving self-service resolution rates. Leverage ticket history and pattern analysis to improve AI accuracy, reduce manual intervention, and scale automation. Knowledge Management Develop and maintain a knowledge base of reusable responses, how-to articles, and best practices. Continuously refine documentation to improve internal efficiency and client self-service. Bug Reporting & Collaboration Create detailed, reproducible bug reports from client issues. Collaborate with Engineering and Product teams to drive fast, high-quality fixes. Track recurring issues and share insights to inform product improvements. Data & Process Optimization Accurately tag and categorize tickets for reporting and analytics. Identify trends and partner with peers to refine workflows and elevate the overall support experience. Qualifications 2+ years in a technical support role, ideally within CAD/CAM software, design applications, or manufacturing technology. Strong troubleshooting and analytical skills, especially in design-to-manufacturing workflows. Proficiency with support platforms such as Intercom, Microsoft Dynamics, or similar systems. Excellent written and verbal communication skills, with the ability to explain complex issues clearly and confidently. Proven ability to manage multiple tickets in a fast-paced environment with accuracy and composure. Preferred Familiarity with INNERGY Design, Microvellum Toolbox, and AutoCAD-based systems. Experience writing structured bug reports and collaborating with development/QA teams. Exposure to AI-assisted support platforms or willingness to learn AI training methods. Detail-oriented approach to ticket categorization, data tagging, and reporting. Success Indicators Maintain client satisfaction scores above defined benchmarks. Contribute to measurable reductions in manual ticket load through effective AI training and documentation. Deliver accurate, actionable bug reports that accelerate engineering response time. Demonstrate continuous improvement in support efficiency, response quality, and knowledge sharing. Why You'll Love It Here At INNERGY, our mission is to create raving fans, and that starts with our people. We're a team that leads with empathy, adapts with agility, and shows up for one another. Our inclusive culture is rooted in trust and driven by impact, curiosity, and a shared commitment to doing great work together. Everyone here rolls up their sleeves, leans into challenges, and brings their unique perspective to the table. We listen, learn, and grow together. If you're energized by impact, fueled by purpose, and excited to build with people who truly care, you'll love it here! INNERGY is an Equal Opportunity Employer and values diversity at all levels. We are committed to providing a work environment that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law. ⚠️ Please Beware of Recruitment Scams At INNERGY, we take the security of our applicants seriously. Please be aware of potential scams where individuals or entities falsely represent themselves as our recruiters or hiring managers. We will never ask for sensitive personal information (such as Social Security numbers, bank details, or payment of any kind) during the initial application process. Key Points to Remember: All official communication regarding our job openings will come from *************** email address or the domain app.bamboohr.com. We do not require any form of payment from candidates to apply, interview, or secure employment with us. If you suspect fraudulent activity or receive suspicious communication related to our job openings, please contact us directly or report it to the appropriate authorities. Your safety is our priority, and we encourage all applicants to remain vigilant.
    $38k-67k yearly est. 60d+ ago
  • Help Desk Technician

    Kelley Create

    Information technology internship job in Medford, OR

    Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. Summary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles. Essential functions of the job * Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems * Support of disaster recovery solutions * Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security * Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix * Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets. * Perform system documentation maintenance and review in ConnectWise * Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages. * Improve customer service, perception, and satisfaction * Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently * Escalate service requests that require engineer-level support * Enter time and expenses in ConnectWise according to company procedures * Complete assigned training materials and blueprints on the ConnectWise University * Work through project tickets and phases in ConnectWise as assigned by a Project Manager * Enter all work as service or project tickets into ConnectWise * Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job. * Other duties as assigned. Competencies: To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position. * Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction. * Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately. * Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues. * Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks. * Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required. Skills and abilities * Ability and desire to provide exceptional customer service * Ability to act with a sense of urgency while paying attention to detail * Ability to multi-task effectively and thrive in a fast-paced environment * Ability to communicate in a positive, effective, and efficient manner * Ability to work independently and as part of a team * Ability to prepare, organize, and present information to groups of people * Ability to match solutions to prospective client needs * Ability to work after-hours and on-call shifts * Technical skillset in hardware setup and troubleshooting * Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.) * Proficient with typing, use of Microsoft Office Applications, and the Internet Qualifications: * Minimum of one (1) year of experience in an IT bench, support, or consulting role * Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory * Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting * Minimum of one (1) year of experience providing excellent exceptional service directly to end users * A BA/BS in related field is preferred * One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred * Must have reliable transportation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Language Skills: Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees. Math Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions. Computer Skills Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required. Physical requirements essential to perform the duties of the job * Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid * Frequently operates a motor vehicle while traveling to client site * Frequently exposed to outside elements when traveling to client site * Frequently sits and/or stands for long periods * Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting * Frequently work in a well-lit, tempered room * Frequently views the computer to perform duties * Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. * Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. Competitive Benefits Package Include: * Medical Insurance * Dental/Vision Insurance * Life Insurance * Flexible Spending Account Options * Supplemental insurance * 401K with company match * Profit Sharing upon goal attainment * Paid Time Off * Paid Holidays * Ongoing training opportunities Must have reliable transportation and pass pre-employment screening. Equal Opportunity Employer Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $38k-67k yearly est. 11d ago
  • On-Call IT Field Technician - Medford, OR -Hiring NOW

    Geeks On Site 3.1company rating

    Information technology internship job in Medford, OR

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology internship job in Medford, OR

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $53k-74k yearly est. 7d ago
  • IT Support Technician 2

    Busch Group 4.4company rating

    Information technology internship job in Yreka, CA

    Busch Vacuum Group is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling. We have an exciting direct hire opportunity for an IT Support Technician 2 at our Yreka, California location! The IT Support Technician 2 will assist employees with any issues involving their computer hardware, communications software, or computer applications. Schedule: Monday-Friday, 7:30 AM - 4:00 PM If you're ready to take the next step in your career and make a real impact, apply NOW for an opportunity to find out why Busch Vacuum Group is the perfect place to grow, innovate, and excel! Job Responsibilities * Provide intermediate-to-advanced support for end-user devices, hardware, software, and network services. * Troubleshoot escalated issues from Tier 1; diagnose root causes and perform corrective actions. * Assist with system maintenance tasks such as updates, configuration changes, imaging, and device deployment. * Support technology testing and evaluation by executing defined test plans and documenting results. * Participate in moderate-scope IT projects, including deployments, upgrades, and system rollouts. * Assist in implementing new technologies and integrations under guidance from senior IT staff. * Maintain clear documentation of issues, solutions, and system configurations. * Escalate complex issues to Tech 3 or engineering teams with comprehensive diagnostic notes. Required Experience * 2+ years of experience in technical support or IT operations. * Strong understanding of Windows/Mac OS, basic networking, and common enterprise applications. * Industry certifications (CompTIA A+, Network+, etc.) preferred. Personal Qualifications * Accountability - Takes personal responsibility for the quality and timeliness of work. * Communication, Oral and Written - Effectively conveys information and ideas to others. * Customer Focus - Builds and maintains satisfaction with internal and external stakeholders. * Detail Oriented - Pays attention to the minute details of tasks and projects. * Problem Solving - Resolves difficult challenges effectively and promptly. * Time Management - Manages time effectively to prioritize tasks and meet deadlines. * Adaptability - Adjusts to changing business needs and workplace conditions. Physical Requirements * Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 20lbs * Occasional climbing, squatting, kneeling, reaching above the shoulder, and lifting/carrying/pushing pulling up to 45lbs * All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection. Job Requirements * Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check * Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis * Must be willing and able to utilize all required PPE * Employment with Busch Vacuum Group requires current work authorization in the United States. Visa sponsorship is not available for this position. Pay Range: $25 - $35/hour, depending on experience Benefits & Opportunities Busch Vacuum Group offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more! Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within! Work Environment Primarily a heated and air-conditioned office setting. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Why work for Busch Vacuum Group? As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. We welcome all talents, regardless of education, age, gender, or nationality; worldwide. Nearest Major Market: Redding
    $25-35 hourly 2d ago
  • IT Technician 1 or 2

    Hunter Communications 3.6company rating

    Information technology internship job in Central Point, OR

    Full-time Description Better Careers Start Here! Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service. At Hunter Communications, all employees are provided a rich, fully paid benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and bonus opportunities. We are seeking a dedicated and detail-oriented IT Technician to join our team. This role provides technical support for Hunter customers and internal staff, ensuring reliable hardware, software, and network operations. This role is responsible for troubleshooting, documenting billable tasks, supporting project milestones, and maintaining positive customer interactions. Candidates must be self-motivated, organized, and eager to grow their technical expertise. Duties and Responsibilities Troubleshoot and resolve issues related to network, server, storage, and other infrastructure services. Provide support for Microsoft technologies, including Windows Server and Microsoft 365 Suite. Maintain and troubleshoot virtualization platforms. Support and implement remote access solutions (VPN, RDS). Administer user accounts, permissions, and security in Active Directory and other systems. Research and resolve event log warnings, errors, and system performance issues. Maintain thorough documentation: change control, ticketing, topology maps, and guides. Collaborate on designing and implementing disaster recovery and cloud/hosted solutions. Expectations Communicate effectively, consistently, and clearly. Demonstrate attention to detail and a proactive mindset. Embrace an “Extreme Ownership” attitude, taking responsibility for tasks and outcomes. Work collaboratively and adapt in a fast-paced environment. Uphold a customer-first approach and solve for “YES.” Requirements Entry-Level (Technician 1) Basic understanding of operating systems, network systems, and business applications. Excellent customer care and interpersonal skills. Ability to adapt quickly to new technologies and environments. Professional IT certifications (preferred): CompTIA, Microsoft Certified Professional. Advanced-Level (Technician 2) 3+ years of experience administering Windows Server. Advanced understanding of Microsoft Server 2016+ (AD, DHCP, DNS, Group Policy). Proficiency in PowerShell, Batch, or other scripting languages. Familiarity with VLANs, DMZ, QoS, and VPN. Professional IT certifications (preferred): MCSA, CompTia. General Requirements Excellent Communication Skills: Ability to convey complex technical concepts in a clear, concise, and customer-friendly manner. Strong Interpersonal and soft Skills: Build positive relationships with team members and customers, demonstrating empathy and active listening. Problem-Solving Mindset: Approach challenges with creativity and persistence, focusing on delivering solutions. Adaptability: Thrive in a dynamic environment, adjusting priorities and approaches as needed. Team Collaboration: Work effectively within a team, contributing to a supportive and cooperative workplace culture. Time Management: Prioritize tasks efficiently, meet deadlines, and handle multiple projects simultaneously. Attention to Detail: Maintain accuracy and thoroughness in documentation, troubleshooting, and service delivery. Proactive Attitude: Take initiative to identify and resolve issues, stay ahead of potential problems, and continuously learn. Why Join Us? We offer a dynamic and collaborative work environment, opportunities for professional growth, and the chance to work with cutting-edge technology. Join our team and help us provide exceptional IT services that empower our organization and clients. Click here to learn more about a career at Hunter! Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $47k-97k yearly est. 60d+ ago
  • IT Field Support Technician_Medford

    Gr8Ttek, LLC

    Information technology internship job in Medford, OR

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR RUFGGsqMje
    $34k-59k yearly est. 3d ago
  • System Support Technician I

    Lifeline Computer Solutions

    Information technology internship job in Jacksonville, OR

    Lifeline is the #1 Managed Service Provider (MSP) in the region! We are a locally owned, dynamic company looking to add to an already awesome staff and work culture! We have been in business for 21 years with steady and progressive growth. We have very high expectations for our staff. Do you have what it takes to join our team, and help take us to the next level? We want high performers, A players, that are great teammates and have a heart to serve. Will you exceed our expectations? If so, then please apply. Some company perks: Dynamic and unique work environment Very competitive salaries Bonuses & profit sharing Total Benefit Package - Health Insurance, 401K (w/employer matching), PTO + paid Holidays Employer paid continuing education / certification programs Paid health club membership Employee birthday lunches, complimentary in-office snacks, coffee General Summary The Systems Support Technician I is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, VoIP, and vendor specific hardware and software. This position is a combination of in office and at customer sites. What's best for the client is the motivation and catalyst that drive everything at Lifeline. Essential Duties and Responsibilities Act as a single point of contact for the customer for all types of service requests IT Support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security/cloud solutions Basic remote access solution implementation and support: VPN, Terminal Services, and RDP Consistent system and service ticket documentation, maintenance and review in ConnectWise and IT Glue Timely communication with customers is required Additional Duties and Responsibilities Expected to provide and be a part of the on-call 24/7, rotating schedule Tickets need to be addressed within 30 min. of assignment to you. Ability to work unsupervised, individually, and/or within a team and communicate effectively Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require engineer level support Responsible for entering time and expenses in ConnectWise as it occurs Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University Enter all work as service tickets into ConnectWise Knowledge, Skills, and/or Abilities Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous MSP experience is desired Never hesitate or be afraid to ask questions Basic understanding of operating systems, business applications, printing systems, VoIP systems, and network systems Basic understanding of technology hardware and equipment: workstations, laptops, firewalls, switches, printers, scanners, phones, monitors, routers, Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care Diagnosis skills of technical issues Ability to multi-task, adapt to changes quickly, stay calm and poised Technical awareness: ability to match resources to technical issues appropriately Service awareness of all organization's key IT services for which support is being provided Understanding of support tools, techniques, and how technology is used to provide IT services Typing skills to ensure quick and accurate entry of service request details Self-motivated with the ability to work in a fast-moving environment. Expectations Communicate very well, all the time Treat others with respect and be kind Excellent attention to detail "Extreme Ownership" attitude, be accountable and humble Salary Range $50,000 - $65,000, DOE Full Benefits This is a full time, exempt, salaried position General work hours will be M-F 8:00am - 5:00pm
    $50k-65k yearly 39d ago
  • Information Systems Help Desk I

    Evergreen Federal Bank 3.1company rating

    Information technology internship job in Grants Pass, OR

    $21.00-$23.00 per hour, depending on experience Evergreen Federal Bank is seeking talented professionals who believe in offering exceptional customer service and enjoy making a positive difference in the community where they live. Celebrating over 90 years of operation, our institution has provided many stable careers. We offer competitive pay, great benefits, and community-centric culture. We are currently accepting applications for an information systems help desk support position in our Grants Pass office. This position provides exposure and hands on experience with a wide range of technologies and room for growth. Qualified individuals will possess a commitment to superior customer service, attention to detail, and excellent decision making skills, a strong work ethic, and knowledge of information systems. Duties include end user support, installing, troubleshooting computer hardware and software, secure configuration of software and peripherals, and peripheral devices. Certifications, server and network experience a plus. Job Summary and Responsibilities The IS Help Desk I position is responsible for providing first level technical assistance and support to all Evergreen employees related to computer systems, hardware, and software. Essential functions of the IS Help Desk I position include: Answer queries by phone, email, SMS, instant messaging and verbally. Sort, prioritize, remediate and/or escalate all information technology related problems as necessary. Run diagnostics, isolate and troubleshoot simple problems. Effectively document and/or express concerns during escalation to IS Manager or IS Administrator. Compliance with internal policies and procedures, as well as applicable law and regulations including the Bank Secrecy Act. Travel between branch locations to assist staff when needed. The IS Help Desk will manage, install, support and maintain the following technologies and systems: Windows and Mac client operating systems Peripheral devices Cisco Desk Phones Local and network printers Workstation software such as MS Office, and various vendor applications NTFS Permissions in local and domain contexts Folder and File systems During the course of work the IS Help Desk will have the opportunity to develop technical knowledge and understanding in the following areas: IP telephony Active Directory/Group Policy Windows server operating systems and Software Endpoint protection Network devices and appliances Eligibility Skills and Abilities It is necessary to manage a wide range of issues with varying priorities and urgencies. It is necessary to properly re-prioritize support cases as more urgent issues arise. Well established understanding of service relationships, fine attention to detail, consistent task documentation, superior troubleshooting logic. Strong oral and written communication skills. This position requires a high level of trust, confidentiality and excellent decision-making skills. Education/Experience Knowledge and skills equivalent to a two-year degree. Experience with workstation hardware and software, server hardware and software, network devices and superior troubleshooting ability desired. Certifications and TCP/IP Networking experience a plus. Must maintain a current and valid Oregon driver's license. Physical Requirements Be able to remain in a stationary position for prolonged periods. Move about the office to access file cabinets, office machinery, etc. Be able to navigate areas under desks, counters, etc. Be able to move/transport up to 50 lbs. Operate a computer and other office machinery, such as a calculator, copy machine, printer, scanner, and other standard office equipment. The work primarily performed in this position is done within indoor, climate-controlled environments. The ideal candidate must be able to complete all essential functions and physical requirements of the job with or without a reasonable accommodation. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $21-23 hourly 34d ago
  • Energy Savings Maintenance Technician Intern

    C&K Market 3.9company rating

    Information technology internship job in Medford, OR

    Host Organization: Strategic Energy Management (SEM) - Energy Trust of Oregon Internship Type: Paid Internship (Part Time) Industry: Grocery / Facilities Maintenance / Energy Efficiency Internship Length: Ends Dec 31 st , 2025 About the Program This internship is part of the Strategic Energy Management (SEM) initiative supported by the Energy Trust of Oregon, which partners with grocery stores across the state to drive measurable energy savings through behavior-based and operational improvements. The SEM intern will work closely with facility teams and energy advisors to identify, document, and support the implementation of energy-saving maintenance practices. Position Overview As an Energy Savings Maintenance Technician Intern, you'll gain hands-on experience in energy efficiency and facility operations within grocery environments. You will assist with the maintenance and optimization of key systems - including HVAC, refrigeration, and lighting - while learning to apply SEM principles in a real-world setting. This internship is ideal for individuals pursuing a career in energy management, building systems, HVAC/R, or sustainability. Key Responsibilities Assist in identifying and implementing no-cost and low-cost energy-saving opportunities across multiple grocery store locations. Support preventative maintenance tasks on energy-intensive systems such as HVAC, lighting, and refrigeration. Participate in facility walk-throughs, energy assessments, and action plan development. Collect and organize system performance data (e.g., runtime hours, temperatures, schedules). Collaborate with store facility managers, energy coaches, and the SEM team. Document findings, track progress toward energy goals, and present results during SEM meetings. Qualifications Currently enrolled in or recently completed a technical or academic program related to HVAC, energy management, building systems, or mechanical/electrical trades. Strong interest in energy efficiency, sustainability, or grocery facility operations. Basic knowledge of mechanical or electrical systems; familiarity with HVAC/R a plus. Organized, curious, and comfortable working in active retail environments. Ability to travel to grocery store sites within Southern Oregon and Northern California Valid driver's license. Must be able to work independently under supervision and follow safety protocols. What You'll Gain Practical experience in commercial energy efficiency and facility maintenance. Training in Strategic Energy Management tools, methods, and best practices. Exposure to real-world challenges in the grocery industry's energy use. Networking with professionals in energy consulting, engineering, and facility operations. A pathway toward full-time opportunities in the energy efficiency field. Competitive hourly pay and mileage reimbursement.
    $37k-53k yearly est. 60d+ ago
  • IT Technician I

    Feather Flag Nation 3.8company rating

    Information technology internship job in Canyonville, OR

    Join the Umpqua Indian Development Corporation (UIDC) family! About UIDC: UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve. Why Work for UIDC: As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including: Comprehensive medical, dental, vision, and Rx coverage Paid Time Off Employer-paid life and disability plans 401k with up to 3.5% employer match Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to: Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment. Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Builds, tests, and deploys computers with correct software for the installation. Performs periodic inventories of desktop computer, telephone, and office equipment. Pulls data cables as necessary to accomplish task at hand. Accurately documents all work performed in Help Desk software application. Ensures that customer needs are the first priority when approaching work assignments. Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others' judgment and capabilities, and gives praise/recognition to those who earn it. Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis. Ensures that both written and verbal communications are clear, concise, complete, accurate and effective. Requirements Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required. 1 year prior experience in customer service related field preferred. Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred. Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred. Achieve passing score on basic computer skills exam. Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems. Must be willing and able to work holidays and weekends as needed. Excellent organizational, verbal, interpersonal, and customer relations skills. Must be 21 years of age or older. Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program. Must be able to obtain a Class III Gaming License
    $45k-94k yearly est. 29d ago
  • Customer Tech Support

    Impact ES-Grants Pass

    Information technology internship job in Grants Pass, OR

    Description Under limited supervision, the Customer Tech Support position is responsible for the interface between customer's engineering personnel, supplied documentation and the ESAM production line. Additionally, this position is responsible for the knowledge and communication of the specific customer's specifications and standards with how they apply to the assemblies being constructed. This position shall also provide training, leadership and technical support to all levels of employees. Duties: Interface with customers engineering personnel as necessary. Provide leadership and technical support to others related to the manufacturing functions. Implement manufacturing processes, documentation and quality standards that support the customer's requirements. Provide support for Pre-build drawing reviews. Able to distinguish colors. Possess technical writing skills with the ability to write manufacturing process procedures. Must be able to read and interpret blueprints, engineering specifications, ECR/ECO documents and implementation. Able to identify quality problems and use knowledge of process and document flow to identify and document necessary corrective action. Stand or sit for eight (8) or more hours per day. Must be available to work overtime and weekends if needed. Perform special assignments and other duties as required. Requirements: Ensure department area is FOD free. Understand, embrace and ensure compliance to ESAM's safety policies and procedures. Creates department efficiencies and brings ideas to senior management. Stay within budget guidelines. Benefits: 401(k) with up to 3% company match Health, Dental, and Vision Insurance Life insurance Short Term Disability Insurance Paid time off Sick time Schedule: Monday- Friday 5:00am-1:30pm OT is required, as needed. OT Hours: Mon-Thursday 2 hours immediately before/following shift, and Sat.
    $33k-49k yearly est. 60d ago
  • IT Technician I

    Umpqua Indian Development Corporation 4.0company rating

    Information technology internship job in Canyonville, OR

    Join the Umpqua Indian Development Corporation (UIDC) family! About UIDC: UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve. Why Work for UIDC: As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including: * Comprehensive medical, dental, vision, and Rx coverage * Paid Time Off * Employer-paid life and disability plans * 401k with up to 3.5% employer match Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to: * Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment. * Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment. * Builds, tests, and deploys computers with correct software for the installation. * Performs periodic inventories of desktop computer, telephone, and office equipment. * Pulls data cables as necessary to accomplish task at hand. * Accurately documents all work performed in Help Desk software application. * Ensures that customer needs are the first priority when approaching work assignments. * Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others' judgment and capabilities, and gives praise/recognition to those who earn it. * Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis. * Ensures that both written and verbal communications are clear, concise, complete, accurate and effective. Requirements * Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required. * 1 year prior experience in customer service related field preferred. * Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred. * Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred. * Achieve passing score on basic computer skills exam. * Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems. * Must be willing and able to work holidays and weekends as needed. * Excellent organizational, verbal, interpersonal, and customer relations skills. * Must be 21 years of age or older. * Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program. * Must be able to obtain a Class III Gaming License
    $34k-46k yearly est. 29d ago
  • Computer Field Technician

    BC Tech Pro 4.2company rating

    Information technology internship job in Medford, OR

    Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-51k yearly est. 6d ago
  • IT Support Specialist

    Linde Plc 4.1company rating

    Information technology internship job in White City, OR

    Linde Gas & Equipment Inc. IT Support Specialist Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. What we offer you!What we offer you! * Competitive compensation * Comprehensive benefits plan (medical, dental, vision and more) * 401(k) retirement savings plan * Paid time off (vacation, holidays, PTO) * Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities: * Technical Support: Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution. Provide technical assistance for application system upgrades and monitor changes to operating system software as directed. * Performance Monitoring & Maintenance: Analyze performance and implement improvements to ensure the stability of personal computers. Proactively monitor and maintain personal computers and resolve user-reported issues. * Hardware and Software Deployment: Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support. Order computer supplies and maintain resource availability as required. * Conference Room A/V Support: Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings. * Device Management: Troubleshoot and activate smartphone, tablet, and handheld devices * Process Adherence: Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets. Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently. * Problem Analysis & Recommendations: Analyze potential solutions and recommend the best course of action within your area of expertise. Present findings and actionable recommendations to stakeholders. * Task Management: Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner. What makes you great: Basic * 3-5 years of experience in IT equipment support * Experience working with computer needs of a plant operations environment including control networks * Proficiency in troubleshooting hardware, software, and A/V systems. * Strong problem-solving abilities to address technical issues and ensure system stability. * Excellent communication skills with the ability to work both independently and collaboratively. * Experience with IT desk-side support or technical assistance roles. * Expertise in managing technical escalations and meeting SLA targets. * Prior involvement in IT projects or initiatives. * Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): * Degree or advanced studies in computer science or related field * Experience working in fast-paced environments or with cross-functional teams * Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1
    $43k-83k yearly est. 4d ago
  • On-Call IT Field Technician - Medford, OR -Hiring NOW

    Geeks On Site 3.1company rating

    Information technology internship job in Medford, OR

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $31k-45k yearly est. 12d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology internship job in Medford, OR

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago

Learn more about information technology internship jobs

How much does an information technology internship earn in Medford, OR?

The average information technology internship in Medford, OR earns between $27,000 and $53,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.

Average information technology internship salary in Medford, OR

$38,000
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