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Information technology operations leader vs information technology technician

The differences between information technology operations leaders and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology operations leader and an information technology technician. Additionally, an information technology operations leader has an average salary of $102,369, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an information technology operations leader include project management, windows and cloud. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Information technology operations leader vs information technology technician overview

Information Technology Operations LeaderInformation Technology Technician
Yearly salary$102,369$49,031
Hourly rate$49.22$23.57
Growth rate5%10%
Number of jobs143,806118,881
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 47%
Average age4342
Years of experience22

What does an information technology operations leader do?

A SAP Finance and Controlling (FICO) consultant designs, builds, and deploys SAP-based enterprise resource planning (ERP) solutions. The responsibilities of this professional include understanding an organization's business requirements, training end-users, and sorting out the end user's day-to-day queries. The qualifications for the job include the ability to multitask, knowledge of accounting business processes, and prior work experience in professional services or distribution company. The personal attributes of becoming an SAP FICO consultant include being respectful and possessing cultural awareness.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Information technology operations leader vs information technology technician salary

Information technology operations leaders and information technology technicians have different pay scales, as shown below.

Information Technology Operations LeaderInformation Technology Technician
Average salary$102,369$49,031
Salary rangeBetween $78,000 And $133,000Between $28,000 And $83,000
Highest paying CitySan Francisco, CAUrban Honolulu, HI
Highest paying stateCaliforniaHawaii
Best paying companyGoogleCravath
Best paying industryManufacturingFinance

Differences between information technology operations leader and information technology technician education

There are a few differences between an information technology operations leader and an information technology technician in terms of educational background:

Information Technology Operations LeaderInformation Technology Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Information technology operations leader vs information technology technician demographics

Here are the differences between information technology operations leaders' and information technology technicians' demographics:

Information Technology Operations LeaderInformation Technology Technician
Average age4342
Gender ratioMale, 80.0% Female, 20.0%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 12.3% White, 61.3% American Indian and Alaska Native, 0.3%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between information technology operations leader and information technology technician duties and responsibilities

Information technology operations leader example responsibilities.

  • Direct database development team and manage SQL servers.
  • Manage CIO infrastructure engagements wing-to-wing from design to delivery.
  • Perform desktop PC hardware troubleshooting and warranty repair as well as network printers.
  • Monitor and address incident and change management activities using an ITSM software.
  • Evaluate and select ITSM and SDLC tools and methodologies to provide service management capabilities.
  • Conduct regular PC specification reviews to ensure the needs of the HSM line of business are meet.
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Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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Information technology operations leader vs information technology technician skills

Common information technology operations leader skills
  • Project Management, 9%
  • Windows, 6%
  • Cloud, 6%
  • ITIL, 5%
  • Lifecycle Management, 5%
  • Governance, 5%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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