Information technology student assistant vs information technology/support technician

Differences between information technology student assistant and information technology/support technician duties and responsibilities

Information technology student assistant example responsibilities.

• Manage and update the ITAS website utilizing the Microsoft SharePoint with contribution level permissions.
• Manage devices by configuring network topology and making DNS records updates/creation.
• Build a website for a Korean class using HTML, CSS, JSON and JavaScript.
• Develop a custom search feature using a combination of Javascript, AJAX, jQuery, & PHP.
• Develop and implement various SQL queries.
• Create SQL scripts for reporting from ConfigMgr database.
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Information technology/support technician example responsibilities.

• Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
• Manage companies ShoreTel VoIP telephone system.
• Manage and maintain network peripherals including printers, workstations and network connections.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Furnish technical assistance with VoIP system maintenance.
• Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
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