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Installation specialist vs systems support specialist

The differences between installation specialists and systems support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an installation specialist and a systems support specialist. Additionally, a systems support specialist has an average salary of $61,744, which is higher than the $49,602 average annual salary of an installation specialist.

The top three skills for an installation specialist include customer service, ladders and scaffolding. The most important skills for a systems support specialist are customer service, troubleshoot, and technical support.

Installation specialist vs systems support specialist overview

Installation SpecialistSystems Support Specialist
Yearly salary$49,602$61,744
Hourly rate$23.85$29.68
Growth rate10%10%
Number of jobs103,003159,364
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 54%
Average age4242
Years of experience22

What does an installation specialist do?

Installation specialists are skilled employees who are responsible for installing various equipment, machinery, and computer systems for a company or clients. These specialists must work with HVAC contractors to install air-conditioning ductwork and materials in business establishments and homes. They should recommend corrective action when identifying electrical and environmental deficiencies to ensure optimized performance and reliability of equipment. Installation specialists must also test hardware and software to determine its efficiency and reliability as well as its compatibility with the existing system.

What does a systems support specialist do?

A systems support specialist is responsible for assisting end-users on system issues, including network configuration and improving network infrastructure. System support specialists implement network strategies alongside the whole technology team to boost the system's efficiency and optimal performance. They create resolution reports for reference and write recommendations to prevent system defects and inconsistencies. A systems support specialist also handles network installations and upgrades, requiring them to have excellent technical skills and knowledge of programming languages.

Installation specialist vs systems support specialist salary

Installation specialists and systems support specialists have different pay scales, as shown below.

Installation SpecialistSystems Support Specialist
Average salary$49,602$61,744
Salary rangeBetween $33,000 And $73,000Between $41,000 And $91,000
Highest paying CityNew York, NYCentreville, VA
Highest paying stateNew JerseyVirginia
Best paying companyTechnip USA CorporationKoch Industries
Best paying industry-Technology

Differences between installation specialist and systems support specialist education

There are a few differences between an installation specialist and a systems support specialist in terms of educational background:

Installation SpecialistSystems Support Specialist
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Installation specialist vs systems support specialist demographics

Here are the differences between installation specialists' and systems support specialists' demographics:

Installation SpecialistSystems Support Specialist
Average age4242
Gender ratioMale, 83.8% Female, 16.2%Male, 73.4% Female, 26.6%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.1% White, 56.9% American Indian and Alaska Native, 0.4%Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between installation specialist and systems support specialist duties and responsibilities

Installation specialist example responsibilities.

  • Implement and manage a Sonicwall TZ170 VPN appliance solution
  • Recruit, manage, train for sales & installation of Comcast services.
  • Manage the physical assembly, configuration, and installation of PCs, printers, software and other hardware.
  • Manage and execute POS installation schedule for new merchants, including providing POS training to new clients and sales partners.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Assist in change-outs and new installs of ac units and condensers.
  • Show more

Systems support specialist example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Configure VOIP IP communicators and manage user administration to ensure adequate telecommunication securely.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Administer SharePoint site updates and create documentation to aid users and expedite problem resolution.
  • Used JAXB to convert XML response to Java class objects.
  • Resolve errors within proprietary application on java, oracle and unix.
  • Show more

Installation specialist vs systems support specialist skills

Common installation specialist skills
  • Customer Service, 30%
  • Ladders, 9%
  • Scaffolding, 6%
  • Quality Measures, 6%
  • HVAC, 5%
  • Plumbing, 4%
Common systems support specialist skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • PC, 5%
  • System Support, 4%
  • Computer System, 4%

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