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Lead agent vs insurance verification specialist

The differences between lead agents and insurance verification specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead agent has an average salary of $47,344, which is higher than the $33,043 average annual salary of an insurance verification specialist.

The top three skills for a lead agent include inbound calls, customer care and customer service. The most important skills for an insurance verification specialist are patients, insurance verification, and customer service.

Lead agent vs insurance verification specialist overview

Lead AgentInsurance Verification Specialist
Yearly salary$47,344$33,043
Hourly rate$22.76$15.89
Growth rate6%6%
Number of jobs56,11271,688
Job satisfaction--
Most common degreeBachelor's Degree, 41%Associate Degree, 27%
Average age4646
Years of experience--

What does a lead agent do?

Lead agents assist with passenger-cargo acceptance and check-in and promote and sell air travel tickets to freight forwarders or the traveling public. Besides promoting safe travel and protecting the firm revenue and property, lead agents also assist distressed traveling customers. Also, lead agents interpret government rules to be observed for travel and cargo shipments. These professionals meet and dispatch aircraft within the required times and use their motor skills to complete related tasks.

What does an insurance verification specialist do?

An insurance verification specialist is responsible for confirming a patient's insurance details and eligibility to receive medical care services. Insurance verification specialists review the insurance documents of the patients, including its coverage and limitations, and escalate concerns to the supervisor for immediate resolution. They process paperwork accordingly upon coordinating with the patients and attending health professionals. An insurance verification specialist must have excellent communication and organizational skills, finishing administrative tasks efficiently under minimal supervision.

Lead agent vs insurance verification specialist salary

Lead agents and insurance verification specialists have different pay scales, as shown below.

Lead AgentInsurance Verification Specialist
Average salary$47,344$33,043
Salary rangeBetween $26,000 And $85,000Between $28,000 And $37,000
Highest paying City-Madison, WI
Highest paying state-New Hampshire
Best paying company-St. Luke's Cataract & Laser Institute
Best paying industry-Pharmaceutical

Differences between lead agent and insurance verification specialist education

There are a few differences between a lead agent and an insurance verification specialist in terms of educational background:

Lead AgentInsurance Verification Specialist
Most common degreeBachelor's Degree, 41%Associate Degree, 27%
Most common majorBusinessHealth Care Administration
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Lead agent vs insurance verification specialist demographics

Here are the differences between lead agents' and insurance verification specialists' demographics:

Lead AgentInsurance Verification Specialist
Average age4646
Gender ratioMale, 54.8% Female, 45.2%Male, 11.4% Female, 88.6%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1%Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.1% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between lead agent and insurance verification specialist duties and responsibilities

Lead agent example responsibilities.

  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
  • Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
  • Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Conduct presentations regarding all policy information offer through AFLAC

Insurance verification specialist example responsibilities.

  • Check CPT and ICD-10 codes with LCD and policies from multiple insurance companies to make sure procedures will be paid.
  • Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records.
  • Confirm correct charges base on HCPCS codes.
  • Assist callers as well with questions about their benefits, terms and conditions of medical plans, appeals and grievances.
  • Provide medical record support in the absence of EMR: assist clinics and hospitals in obtaining medical records in appropriate format.
  • Document outbound communication from providers and veterans.
  • Show more

Lead agent vs insurance verification specialist skills

Common lead agent skills
  • Inbound Calls, 28%
  • Customer Care, 15%
  • Customer Service, 7%
  • Outbound Calls, 4%
  • Computer System, 4%
  • VIP, 3%
Common insurance verification specialist skills
  • Patients, 25%
  • Insurance Verification, 15%
  • Customer Service, 7%
  • Insurance Eligibility, 5%
  • Data Entry, 4%
  • Medical Terminology, 4%