Lead receptionist vs desk receptionist

The differences between lead receptionists and desk receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead receptionist and a desk receptionist. Additionally, a desk receptionist has an average salary of $32,434, which is higher than the $31,289 average annual salary of a lead receptionist.

The top three skills for a lead receptionist include patients, customer service and front desk. The most important skills for a desk receptionist are scheduling appointments, customer service, and front desk.

Lead receptionist vs desk receptionist overview

	Lead Receptionist	Desk Receptionist
Yearly salary	$31,289	$32,434
Hourly rate	$15.04	$15.59
Growth rate	-	-
Number of jobs	20,684	41,301
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 66%
Average age	42	42
Years of experience	2	2

Lead receptionist vs desk receptionist salary

Lead receptionists and desk receptionists have different pay scales, as shown below.

	Lead Receptionist	Desk Receptionist
Average salary	$31,289	$32,434
Salary range	Between $25,000 And $38,000	Between $25,000 And $41,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between lead receptionist and desk receptionist education

There are a few differences between a lead receptionist and a desk receptionist in terms of educational background:

	Lead Receptionist	Desk Receptionist
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	-	-

Lead receptionist vs desk receptionist demographics

Here are the differences between lead receptionists' and desk receptionists' demographics:

	Lead Receptionist	Desk Receptionist
Average age	42	42
Gender ratio	Male, 8.1% Female, 91.9%	Male, 25.5% Female, 74.5%
Race ratio	Black or African American, 9.5% Unknown, 4.6% Hispanic or Latino, 23.0% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.9%	Black or African American, 10.8% Unknown, 4.4% Hispanic or Latino, 18.3% Asian, 6.7% White, 59.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between lead receptionist and desk receptionist duties and responsibilities

Lead receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Supervise all medical records, both receiving & sending using HIPPA guidelines.
Maintain medical records according to HIPPA compliance, filing physician notes, etc.
Insert additional data and contact notes as necessary to keep medical records current through an EMR system.
Create quarterly client and prospect Powerpoint presentations.
Provide education materials and information to patients at wellness health fairs about breast cancer awareness.

Desk receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Document and identify doctors' availability and schedule appointments utilizing AVImark scheduling software.

Lead receptionist vs desk receptionist skills

Common lead receptionist skills

Patients, 20%
Customer Service, 15%
Front Desk, 11%
Data Entry, 8%
Phone Calls, 8%
Appointment Scheduling, 7%

Common desk receptionist skills

Scheduling Appointments, 24%
Customer Service, 21%
Front Desk, 15%
Check-In, 10%
Emergency Situations, 4%
Office Equipment, 4%