Lead receptionist vs office receptionist

The differences between lead receptionists and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead receptionist and an office receptionist. Additionally, an office receptionist has an average salary of $33,554, which is higher than the $31,289 average annual salary of a lead receptionist.

The top three skills for a lead receptionist include patients, customer service and front desk. The most important skills for an office receptionist are patients, customer service, and phone calls.

Lead receptionist vs office receptionist overview

	Lead Receptionist	Office Receptionist
Yearly salary	$31,289	$33,554
Hourly rate	$15.04	$16.13
Growth rate	-	-
Number of jobs	20,684	80,143
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 36%
Average age	42	42
Years of experience	2	2

Lead receptionist vs office receptionist salary

Lead receptionists and office receptionists have different pay scales, as shown below.

	Lead Receptionist	Office Receptionist
Average salary	$31,289	$33,554
Salary range	Between $25,000 And $38,000	Between $27,000 And $41,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Alaska
Best paying company	-	Dairy Farmers of America
Best paying industry	-	Manufacturing

Differences between lead receptionist and office receptionist education

There are a few differences between a lead receptionist and an office receptionist in terms of educational background:

	Lead Receptionist	Office Receptionist
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Lead receptionist vs office receptionist demographics

Here are the differences between lead receptionists' and office receptionists' demographics:

	Lead Receptionist	Office Receptionist
Average age	42	42
Gender ratio	Male, 8.1% Female, 91.9%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 9.5% Unknown, 4.6% Hispanic or Latino, 23.0% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between lead receptionist and office receptionist duties and responsibilities

Lead receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Supervise all medical records, both receiving & sending using HIPPA guidelines.
Maintain medical records according to HIPPA compliance, filing physician notes, etc.
Insert additional data and contact notes as necessary to keep medical records current through an EMR system.
Create quarterly client and prospect Powerpoint presentations.
Provide education materials and information to patients at wellness health fairs about breast cancer awareness.

Office receptionist example responsibilities.

Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
Complete and audit payroll for accuracy.
Process payroll and monthly/quarterly sales tax liabilities.
Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
Provide high-quality customer-service to patients by treating them respectfully and t with discretion.

Lead receptionist vs office receptionist skills

Common lead receptionist skills

Patients, 20%
Customer Service, 15%
Front Desk, 11%
Data Entry, 8%
Phone Calls, 8%
Appointment Scheduling, 7%

Common office receptionist skills

Patients, 20%
Customer Service, 15%
Phone Calls, 12%
Data Entry, 9%
Front Desk, 6%
Appointment Scheduling, 5%

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Office and Administrative Industry
Lead Receptionist
Lead Receptionist vs Office Receptionist

Updated January 8, 2025

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