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Legal receptionist vs front office assistant

The differences between legal receptionists and front office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a legal receptionist and a front office assistant. Additionally, a front office assistant has an average salary of $32,913, which is higher than the $32,592 average annual salary of a legal receptionist.

The top three skills for a legal receptionist include law firm, paralegals and litigation. The most important skills for a front office assistant are patients, customer service, and excellent interpersonal.

Legal receptionist vs front office assistant overview

Legal ReceptionistFront Office Assistant
Yearly salary$32,592$32,913
Hourly rate$15.67$15.82
Growth rate--5%
Number of jobs23,699149,847
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 24%
Average age4247
Years of experience22

What does a legal receptionist do?

In law firms, a legal receptionist serves the clients' first point of contact. They are primarily in charge of greeting and professionally interacting with clients, identifying their needs, answering questions, and escorting visitors to offices. They must also perform clerical tasks such as handling calls and correspondence, arranging appointments, confirming schedules, maintaining records, managing the flow and deliveries of mails and other forms of documentation, and assisting attorneys as needed. Furthermore, a legal receptionist must manage the law firm's facilities, such as the lobby and meeting offices.

What does a front office assistant do?

Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.

Legal receptionist vs front office assistant salary

Legal receptionists and front office assistants have different pay scales, as shown below.

Legal ReceptionistFront Office Assistant
Average salary$32,592$32,913
Salary rangeBetween $25,000 And $42,000Between $26,000 And $40,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateAlaskaConnecticut
Best paying companyWingetUniversity of California, Berkeley
Best paying industryProfessionalHealth Care

Differences between legal receptionist and front office assistant education

There are a few differences between a legal receptionist and a front office assistant in terms of educational background:

Legal ReceptionistFront Office Assistant
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 24%
Most common majorLegal Support ServicesMedical Assisting Services
Most common college-University of Pennsylvania

Legal receptionist vs front office assistant demographics

Here are the differences between legal receptionists' and front office assistants' demographics:

Legal ReceptionistFront Office Assistant
Average age4247
Gender ratioMale, 6.0% Female, 94.0%Male, 9.7% Female, 90.3%
Race ratioBlack or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 23.9% Asian, 5.7% White, 54.0% American Indian and Alaska Native, 0.8%Black or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between legal receptionist and front office assistant duties and responsibilities

Legal receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.
  • Prepare outgoing correspondence with FedEx, and USPS.
  • Create PowerPoint presentations for use in court.
  • Distribute FedEx and mail, check and approve invoices for payment.
  • Assemble new hire notebooks and update new hire orientation PowerPoint presentations.
  • Show more

Front office assistant example responsibilities.

  • Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
  • Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
  • Download all transcription for the physicians and mail out letters and patient consults.
  • Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
  • Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
  • Verify insurance to include commercial and Medicaid.
  • Show more

Legal receptionist vs front office assistant skills

Common legal receptionist skills
  • Law Firm, 15%
  • Paralegals, 9%
  • Litigation, 9%
  • Telephone Calls, 8%
  • Phone Calls, 7%
  • Data Entry, 6%
Common front office assistant skills
  • Patients, 21%
  • Customer Service, 9%
  • Excellent Interpersonal, 7%
  • Patient Demographics, 5%
  • Patient Care, 5%
  • Front Desk, 4%

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