Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between litigation support specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a litigation support specialist and a technical support specialist. Additionally, a litigation support specialist has an average salary of $64,690, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a litigation support specialist include litigation, defense counsel and electronic discovery. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Litigation Support Specialist | Technical Support Specialist | |
| Yearly salary | $64,690 | $48,667 |
| Hourly rate | $31.10 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 110,360 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A litigation support professional serves as an apprentice of an attorney in dealing with complicated legal issues. They are responsible for creating and maintaining data systems, retrieving records, and assisting in legal cases or lawsuits. Also, they are the one who organizes and analyzes documents from a database and does the case review. A support professional also supports the company and law firm in any way possible. This is why this career plays an important role in reducing the workload of an attorney, especially with complex lawsuits.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Litigation support specialists and technical support specialists have different pay scales, as shown below.
| Litigation Support Specialist | Technical Support Specialist | |
| Average salary | $64,690 | $48,667 |
| Salary range | Between $42,000 And $98,000 | Between $30,000 And $76,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Cornerstone Research | Meta |
| Best paying industry | Professional | Finance |
There are a few differences between a litigation support specialist and a technical support specialist in terms of educational background:
| Litigation Support Specialist | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between litigation support specialists' and technical support specialists' demographics:
| Litigation Support Specialist | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 46.0% Female, 54.0% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |