Mailroom clerk vs general office clerk

The differences between mailroom clerks and general office clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general office clerk has an average salary of $30,034, which is higher than the $29,503 average annual salary of a mailroom clerk.

The top three skills for a mailroom clerk include customer service, USPS and pickup. The most important skills for a general office clerk are data entry, customer service, and office equipment.

Mailroom clerk vs general office clerk overview

	Mailroom Clerk	General Office Clerk
Yearly salary	$29,503	$30,034
Hourly rate	$14.18	$14.44
Growth rate	-5%	-5%
Number of jobs	97,476	160,597
Job satisfaction	-	-
Most common degree	High School Diploma, 39%	Bachelor's Degree, 28%
Average age	45	47
Years of experience	-	2

What does a mailroom clerk do?

A mailroom clerk specializes in handling and distributing mail and packages within a company or establishment, ensuring accuracy and timeliness. They are responsible for scanning and sorting out every parcel through a system, making sure to document everything in and out of the building. Furthermore, there are instances where they must process all outgoing mail by processing it into postal stamping machines, respond to mail inquiries from employees, and maintain records of all transactions.

What does a general office clerk do?

A general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization. They maintain the adequacy of inventories, organize business and financial transaction reports, and perform basic bookkeeping tasks and banking transactions. A general office clerk must be highly organizational and analytical, especially in encoding account statements on the database and processing business reports required by the management.

Mailroom clerk vs general office clerk salary

Mailroom clerks and general office clerks have different pay scales, as shown below.

	Mailroom Clerk	General Office Clerk
Average salary	$29,503	$30,034
Salary range	Between $24,000 And $36,000	Between $23,000 And $38,000
Highest paying City	Cambridge, MA	Seattle, WA
Highest paying state	Vermont	Washington
Best paying company	Masimo	USF Reddaway
Best paying industry	Government	Health Care

Differences between mailroom clerk and general office clerk education

There are a few differences between a mailroom clerk and a general office clerk in terms of educational background:

	Mailroom Clerk	General Office Clerk
Most common degree	High School Diploma, 39%	Bachelor's Degree, 28%
Most common major	Business	Business
Most common college	-	Western Carolina University

Mailroom clerk vs general office clerk demographics

Here are the differences between mailroom clerks' and general office clerks' demographics:

	Mailroom Clerk	General Office Clerk
Average age	45	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 11.2% Unknown, 3.5% Hispanic or Latino, 19.3% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.7%	Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	6%

Differences between mailroom clerk and general office clerk duties and responsibilities

Mailroom clerk example responsibilities.

Manage office supplies, vendors, organization, and upkeep.
Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
Copy, file, answer phones, work with fed-ex.
Open and prep them using the OPEX machines and scan them using the IBML machines.
Supervise and run press line.
Maintain organization of packages on shelves.

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General office clerk example responsibilities.

Set up PowerPoint presentations using LCD projectors and computers.
Update and maintain PowerPoint presentations used for new hire orientation of management and employees.
Insert data accurately and expeditiously into the company payroll system for future retrieval.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Use QuickBooks for purchase order, inventory activities and sales order.
Bag groceries, assist customers in locating merchandise, cleaning of store floors, restrooms and shelves.

Mailroom clerk vs general office clerk skills

Common mailroom clerk skills

Customer Service, 33%
USPS, 10%
Pickup, 7%
Delivery Carts, 6%
Office Equipment, 4%
Postage Meter Readings, 4%

Common general office clerk skills

Data Entry, 17%
Customer Service, 15%
Office Equipment, 12%
Front Desk, 11%
Word Processing, 9%
Telephone Calls, 8%

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Updated January 8, 2025

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