Mailroom clerk vs office clerk

The differences between mailroom clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an office clerk has an average salary of $30,927, which is higher than the $29,503 average annual salary of a mailroom clerk.

The top three skills for a mailroom clerk include customer service, USPS and pickup. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Mailroom clerk vs office clerk overview

	Mailroom Clerk	Office Clerk
Yearly salary	$29,503	$30,927
Hourly rate	$14.18	$14.87
Growth rate	-5%	-5%
Number of jobs	97,476	106,497
Job satisfaction	-	-
Most common degree	High School Diploma, 39%	Bachelor's Degree, 32%
Average age	45	47
Years of experience	-	2

What does a mailroom clerk do?

A mailroom clerk specializes in handling and distributing mail and packages within a company or establishment, ensuring accuracy and timeliness. They are responsible for scanning and sorting out every parcel through a system, making sure to document everything in and out of the building. Furthermore, there are instances where they must process all outgoing mail by processing it into postal stamping machines, respond to mail inquiries from employees, and maintain records of all transactions.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Mailroom clerk vs office clerk salary

Mailroom clerks and office clerks have different pay scales, as shown below.

	Mailroom Clerk	Office Clerk
Average salary	$29,503	$30,927
Salary range	Between $24,000 And $36,000	Between $25,000 And $38,000
Highest paying City	Cambridge, MA	Englewood, CO
Highest paying state	Vermont	Alaska
Best paying company	Masimo	University of Massachusetts Boston
Best paying industry	Government	Transportation

Differences between mailroom clerk and office clerk education

There are a few differences between a mailroom clerk and an office clerk in terms of educational background:

	Mailroom Clerk	Office Clerk
Most common degree	High School Diploma, 39%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	-	Western Carolina University

Mailroom clerk vs office clerk demographics

Here are the differences between mailroom clerks' and office clerks' demographics:

	Mailroom Clerk	Office Clerk
Average age	45	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 11.2% Unknown, 3.5% Hispanic or Latino, 19.3% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	6%

Differences between mailroom clerk and office clerk duties and responsibilities

Mailroom clerk example responsibilities.

Manage office supplies, vendors, organization, and upkeep.
Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
Copy, file, answer phones, work with fed-ex.
Open and prep them using the OPEX machines and scan them using the IBML machines.
Supervise and run press line.
Maintain organization of packages on shelves.

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Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

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Mailroom clerk vs office clerk skills

Common mailroom clerk skills

Customer Service, 33%
USPS, 10%
Pickup, 7%
Delivery Carts, 6%
Office Equipment, 4%
Postage Meter Readings, 4%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

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Updated January 8, 2025

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