Mailroom clerk vs operations clerk

The differences between mailroom clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $29,503 average annual salary of a mailroom clerk.

The top three skills for a mailroom clerk include customer service, USPS and pickup. The most important skills for an operations clerk are customer service, data entry functions, and computer system.

Mailroom clerk vs operations clerk overview

	Mailroom Clerk	Operations Clerk
Yearly salary	$29,503	$33,746
Hourly rate	$14.18	$16.22
Growth rate	-5%	-5%
Number of jobs	97,476	158,449
Job satisfaction	-	-
Most common degree	High School Diploma, 39%	Bachelor's Degree, 38%
Average age	45	47
Years of experience	-	2

What does a mailroom clerk do?

A mailroom clerk specializes in handling and distributing mail and packages within a company or establishment, ensuring accuracy and timeliness. They are responsible for scanning and sorting out every parcel through a system, making sure to document everything in and out of the building. Furthermore, there are instances where they must process all outgoing mail by processing it into postal stamping machines, respond to mail inquiries from employees, and maintain records of all transactions.

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

Mailroom clerk vs operations clerk salary

Mailroom clerks and operations clerks have different pay scales, as shown below.

	Mailroom Clerk	Operations Clerk
Average salary	$29,503	$33,746
Salary range	Between $24,000 And $36,000	Between $27,000 And $41,000
Highest paying City	Cambridge, MA	Boston, MA
Highest paying state	Vermont	Massachusetts
Best paying company	Masimo	Ncar - The National Center For Atmospheric Research
Best paying industry	Government	Manufacturing

Differences between mailroom clerk and operations clerk education

There are a few differences between a mailroom clerk and an operations clerk in terms of educational background:

	Mailroom Clerk	Operations Clerk
Most common degree	High School Diploma, 39%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	Western Carolina University

Mailroom clerk vs operations clerk demographics

Here are the differences between mailroom clerks' and operations clerks' demographics:

	Mailroom Clerk	Operations Clerk
Average age	45	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 11.2% Unknown, 3.5% Hispanic or Latino, 19.3% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%
LGBT Percentage	7%	6%

Differences between mailroom clerk and operations clerk duties and responsibilities

Mailroom clerk example responsibilities.

Manage office supplies, vendors, organization, and upkeep.
Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
Copy, file, answer phones, work with fed-ex.
Open and prep them using the OPEX machines and scan them using the IBML machines.
Supervise and run press line.
Maintain organization of packages on shelves.

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Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

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Mailroom clerk vs operations clerk skills

Common mailroom clerk skills

Customer Service, 33%
USPS, 10%
Pickup, 7%
Delivery Carts, 6%
Office Equipment, 4%
Postage Meter Readings, 4%

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

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Updated January 8, 2025

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